Brighton / 401 KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Brighton KOA Cancellation Policy

Need to Cancel on a Holiday Weekend?  If you need to cancel your reservation on a holiday weekend, please call 613-475-2186 before the deadline listed below to receive your deposit refund, minus a $20 cancellation fee. We require a full 14 days notice to receive a refund, minus the $20 cancellation fee. Notify our office by 1PM 14 days prior to your scheduled arrival.

Rental House Cancellation Policy: Please be advised, our rental house has a different cancellation policy than the standard KOA Cancellation Policy. The cancellation timeframe is the number of days PRIOR to your arrival. 

- 84+ Days Notice - $20 Cancellation fee

- 56-83 Days Notice - 25% of deposit forfeited as cancellation fee

- 28-55 Days Notice - 50% of deposit forfeited as cancellation fee

- 0 - 27 Days Notice - 100% of deposit forfeited as cancellation fee 

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.