Aug 07, 2021
The people checking us in were friendly. Sitting outside of the cabin there was a smell the two days we were there, not sure if it was sewer, or propane or a combo of both. The shower had hair and dirt on the shower floor. The curtains were just dirty, and the outside of the cabin needed a power wash. There were just flies, and more flies, which were on the porch and got into the cabin.
Aug 05, 2021
Aug 01, 2021
Well we were on a ten day road trip staying at various KOA sites and were pleased until this one. Bathroom facilities were limited to three people for the entire park and the flies were horrible all over inside the bathrooms. We forfeit our night and checked into a hotel. Wasn’t a good way to end the roadtrip as it was our last night on the road. I won’t go back.
Jul 31, 2021
Jul 30, 2021
It was great other than the flies in the cabin.
Jul 28, 2021
Cabin was clean. Queen sized bed was soft. Only complaint was the men’s bathroom was closed and locked. My husband and son were very frustrated because of it. Kind of strange the bathroom wouldn’t be available.
Jul 26, 2021
I rarely complete reviews, but this place deserves one! We’ve stayed at a ton of campgrounds- this is one of the nicest we’ve visited. Everything is clean, well kept, and thoughtfully organized. The views are nice, it’s quiet but friendly, and the staff were just fantastic. Kind, helpful and efficient. The campground manager was so nice and right on top of things. Lovely all around!
Jul 22, 2021
We've rented a deluxe cabin and it's not clean very well when we got there. The cabin is outdated. The whole site has a lot of flies so eating outdoor is impossible. One the other hand, my three teenagers enjoyed the recreation center a lot and the wifi in the rec center was good.
Jul 21, 2021
Beautiful and clean campgrounds. Super friendly and helpful staff. Very nice game room with tons of games
Jul 20, 2021
Loved the grounds, activities, pool. BUT our shower had no water pressure, some minor upkeep problems (the screen fell off window), I thought it was a full kitchen but it had no oven, grills we're provided but not 1 metal utensil was available to use on the grill, queen bed was worn/swayed/very uncomfortable. Had fun but I believe I paid too much for all these problems to occur.
Jul 19, 2021
From what we saw, we were impressed by your camp. My husband was frustrated that the men’s bathroom close to our cabin was under renovation. Also, we were concerned that the mattress we slept on had stains and didn’t have the customary plastic covering which allows for easy disinfecting.
Jul 18, 2021
Except for spotty Wi-Fi it was wonderful stay. Wish the pool stayed open longer. It’s also too bad the men only had one bathroom to use especially when you’re doing laundry.
Jul 16, 2021
Beds hard and rooms dirty
Jul 14, 2021
We were extremely pleased with the professionalism of the staff. Check in was easy. We stayed in one of the cabins. It was clean and well stocked. I particularly appreciated the Keurig coffee set up. I was able to enjoy the sunrise and have 2 cups of coffee as I sat in the front porch swing. The BBQ brisket, ribs and potato salad was spot on Thank you for such a relaxing time.
Jul 13, 2021
Great place to stay. Friendly staff. Clean park. Lots of activities to do at park.
Jul 13, 2021
Friendly staff.
Jul 12, 2021
Our cabin was dirty when we checked in at 6 in the evening. The toilet hat poop in it and our ac was not working. They gave us the wrong information when we called the day before our trip and so we brought stuff we didn't need and couldn't buy souvenirs for our family because we didn't have enough room. The wifi was only working in the rec room.
Jul 12, 2021
Lovely place.
Jul 11, 2021
Camp staff weren’t very friendly. Ok campground.
Jul 09, 2021
I wish we had known the men's bathroom was being remodeled and was not available. Other than that, it was great.
Jul 09, 2021
We came specifically to go to sitting bull falls, but it was closed due to flooding. We ended up going to the caverns but they would not allow for a late check out which was disappointing. We had to rush to make check out and could not enjoy the caverns as long as we would have liked. The Carlsbad KOA needs more shade trees and longer pool hours.
Jul 07, 2021
Excellent staff and service. My second stay there and looking forward to the next. Stayed inter premium cabin. Live it
Jun 29, 2021
The Carlsbad KOA is well-kept but we were a little disappointed with this KOA. The major issue was the location of the bathrooms. We were staying in a basic camp cabin in the corner of the property and the bathrooms near the pool were the closest and the men's restroom was being renovated, the other option was in the middle of the campground and was quite busy. Felt more like Journey than Holiday.
Jun 21, 2021
This KOA stay was not a good one. We did not have a refrigerator in our cabin, but thankfully air conditioning with the 100 degree heat. The men's shower room was under renovation, so we had to use the unisex showers that were much further away from our cabin. Flies were a constant wherever we were at the campsite. The heat and dust brought back my allergies, itchy eyes and sneezing constantly.
Jun 14, 2021
It was fine except for the men needed a port a pottty - they had to spend in line behind showering men to restroom!
Jun 13, 2021
We had a good time and the park is well maintained. We enjoyed the deluxe cabin. A/C worked great. Thank goodness because it averaged 109 degrees during our stay. The only recommendation is to have patio table and chairs at all cabins.
Jun 13, 2021
Cabin was nice and bed was comfy. The Main men’s bathroom was closed though and the other one wasn’t as nice.
Jun 11, 2021
When our tent failed, the staff was gladly able to accommodate our need for a cabin!
Jun 04, 2021
Excellent service, nice cabin, spacious area. Will come back again. Unfortunately, the pool closed a little bit early. See you later!
Jun 04, 2021
I arrived late and was tired. Once I got to sleep, smoke detector kept going off. I finally had to disconnect and put it outside. In the morning when I had to use restroom, the one at front office was closed to retile. After walking to the other restroom, the toilet didn’t flush and the paper towel dispenser was broken. Very disappointing, this may be one of my last KOA stays.
Jun 04, 2021
Coyotes-all night, feral cats, main restroom closed
Jun 01, 2021
Friendly staff; quiet campground and clean and tidy
May 30, 2021
Very nice park and very friendly staff
May 29, 2021
It was OK, except the internet service, even standing by your routers there was no way to connect. And I think that $8 for a bag of ice is a bit absurd, you should consider at least applying some rewards discount for the ice.
May 25, 2021
We loved the staff, enjoyed the cabin, fire pit, had 2 other families that were part of our trip and we were all pretty close. Thank you!
Feb 10, 2022
One of the best KOA's we've ever been. Huge pull-thru spots with lots of space for your vehicle. Everyone working there was really nice and helpful. Showers and bathroom were spotless and the laundry room was top notch. Easy access to the Caverns and Roswell, worth being a bit out of the way. Definitely will stay again.
- Rich Morrow on Google
Feb 10, 2022
Great place to stay. Clean and full of activities for all. Staff is friendly and accommodating. Internet is a little in and out. But it is a country setting so...
- Cindy Achatz on Google
Feb 10, 2022
ITS RATED #1 FOR A REASON!
- Sherroda Jackson on Google