Campground Cancellation Guideline
Campground Specific Cancellation Policy
Cancellation Policy – Elizabethtown / Hershey KOA HolidayIf you need to cancel your reservation, please call the campground office before the deadlines listed below to receive a refund of your deposit, minus a $20 administrative cancellation fee. Please note: Text and email cancellations are not accepted.Cancellation Deadlines
- RV & Tent Sites: Cancellations must be made at least 7 days prior to your scheduled arrival, by 4:00 PM local time.
- Cabins & Lodging Accommodations: Cancellations must be made at least 14 days prior to your scheduled arrival, by 4:00 PM local time.
- California guests: Full refunds will be issued for cancellations made within 24 hours of booking, provided the arrival date is at least 72 hours away.
- Reservations made within the cancellation window are non-refundable.
- Cancellations after the stated deadlines will result in forfeiture of the full deposit.
- No refunds will be given for no-shows, early departures, or discomforts of nature (e.g., rain, insects, weather).
- No refunds will be processed on or after the day of arrival.
- Refunds are issued to the original credit/debit card used—no exceptions.
- Cancellation policies may be modified in the event of regional or national travel disruptions.
- Holidays and special events may carry unique deposit and cancellation terms—please contact the campground directly for details.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.