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Campground Reviews

Mar 31, 2021
Mar 31, 2021
Campground was clean, employees friendly and greeted us in the morning by name++. Showers had plenty of hot water, bathrooms were clean. Close to freeway so a bit noisy at times. Had to make reservations online because nobody picked up the phone when we called multiple times. Office closes a bit early and for several hours during middle of the day. Overall good place!
Mar 31, 2021
Wonderful experience! Stayed one night in a camping cabin and it was so much fun! Exceeded our expectations. There was electricity and a heater and we were super close to the bathrooms! Definitely staying here again! Thanks!
Mar 31, 2021
Mar 30, 2021
there was no one to check us in and we arrived early afternoon. we were given site 35 but we were redirected to premiun site 1 that was not really cleared of snow we were a bit nervous to back our 40 foot motorhome into the spot but we got parked. left a day early we were not forwarned that there was a couple feet of snow and weren't expecting that.
Mar 29, 2021
New office manager seems good.
Mar 29, 2021
A nice area and convenient to town. But don’t expect amenities that are listed on the website to be available. Sign says winter hours 8-4 but it was end of March and spring break was happening? Wi-Fi code didn’t work, laundry room padlocked, game room not accessible, no coffee, year round pool was full of yucky water and leaves, basketball hoop was hanging cockeyed and balls were flat. Sad.
Mar 29, 2021
The KOA team at this facility was very accommodating and helpful. We had a wonderful stay!
Mar 28, 2021
Mar 27, 2021
We had a blast in our stay with Mt Shasta KOA. The staff was attentive, friendly, and helpful. Facility is clean. Close to nature. Small cozy town nearby. Big shout out to Patrick. He is awesome! Thanks for taking care of us.
Mar 27, 2021
Nice place to stay
Mar 26, 2021
Everything was great.
Mar 25, 2021
Just a quick overnight stay. Nice location with some cool views of Mt Shasta.
Mar 23, 2021
The owner we spoke to was very nice. I was disappointed that she said we couldn’t use any of our KOA credits since we already booked the resv especially since the KOA rules say the reward will be applied AFTER you arrive. Stay was ok but campground is in bad shape - not attractive or at all inviting. We were just stopping over on the way home and stayed inside our camper.
Mar 22, 2021
Good location, not well maintained.
Mar 21, 2021
Mar 18, 2021
Showers were clean and loved the private rooms.
Mar 17, 2021
Love this place. The folks who manage and work here really make it easy to want to come back and stay again!
Mar 17, 2021
Mar 17, 2021
It was an emergency stay and the staff was very accommodating and the facilities were very clean.
Mar 16, 2021
Mar 15, 2021
Candice was great. Very helpful. Our first time there. We will be back!
Mar 14, 2021
Over the prior month, we stayed at 6 KOA resorts. Our stay at Mt Shasta was complicated by an unexplained cancellation of our reservation. I had the original email confirmation, but was sent a cancellation notice and refund advice, with the wrong date of stay on it. When I called the office, they did not see my original reservation and had no record of us coming, when we were within 2 hours.
Mar 10, 2021
Very friendly staff. Very nice and quiet campground. Allways happy with my stay here.
Mar 09, 2021
Mar 08, 2021
Mar 08, 2021
Stay was pretty good. IT was very cold, snowy, and peaceful - all things only God controls. The park itself was nice. A bit smaller than what we anticipated, and some of the amenities were in need of repairs (baseball hoop for example), but other than that, it was great. The fresh coffee was good, and the friendliness was fantastic. Overall, its a nice park that I would generally recommend.
Mar 07, 2021
Very nice place. Patrick take the time to check up on us the next day. The ladies on the office so nice too, they even called us to tell how to get on our site. My husband having difficulty finding it. Will definitely come back. Bathroom so clean and heater is on.
Mar 05, 2021
Mar 03, 2021
We only stayed here one night. We arrived late and had to figure out the late night check in which was a little confusing but it all worked out. The campsite itself was awesome. Even with being super close to the office and bathrooms, it felt as if we were nowhere near anyone. And we had a great view of the snow covered mountain. We would definitely stay here again.
Mar 02, 2021
We just love this place. This staff is absolutely amazing.
Mar 02, 2021
Mar 02, 2021
We were only there for one night and it was a late arrival but when we got there and picked up our reservation it was for site 32 which had piles of gravel in it so we obviously couldn’t pull in so we just took site 33 instead. There were several trains making noise through the night which didn’t make for the best sleep. It was a nice enough setting.
Mar 01, 2021
Our reservation had no site number associated with it. We arrived at 10:00pm after a long trip, grabbed the “packet” which also had no site number on it. I called the after hours host, and I felt as if he thought it was my fault.
Mar 01, 2021
We stayed in February 2021. Our site was clean and open. The hook ups were fully functioning. The onsite bathrooms/showers were clean and hot. The employees were helpful when I called the after hours number. I loved that my daughter could play on the playground and it was safe for her. We hope to return again!
Mar 01, 2021
Had no water the morning of departure. Means no shower no any. We were in the deluxe cabin. For $180 per night that is unacceptable. I should be offered a credit or free night.
Feb 28, 2021
Woodsy, rustic campgrounds with beautiful tall evergreens. The patio pull throughs are huge with great concrete slabs for sitting around a fire. We enjoyed the train whistle and will definitely come back. Oh, the bathrooms/showers were as clean as can be. Impressive. Proximity to Mt Shasta Ski Park is great!
Feb 23, 2021
We had gone last month and loved it we came back. Staff is friendly. Other people there are friendly. Loved the kabins. Very nice and clean.
Feb 23, 2021
Except for the non-functioning cable TV hookup (would have been nice to be informed instead of trying to make it work thinking we were doing something wrong!) our stay was lovely. Beautiful surroundings, friendly staff and fellow "campers." Even the nearby train traffic was entertaining!! We'll be back!!!
Feb 23, 2021
Hard entrance due to trees, staff very friendly and helpful
Feb 22, 2021
Feb 19, 2021
Great peaceful location and friendly staff
Feb 17, 2021
I would have given it 5 stars if it weren’t for the dump station. We didn’t get a full hookup site so we needed to use the dump site. However it was impossible to get our trailer close enough to dump and had to take it to another dump site and pay to dump. But the campsite was nice and quiet. Our pups liked the dog park
Feb 16, 2021
Had a blast
Feb 16, 2021
Staff were friendly. Explained everything clearly. My cabin was ready and the heat was on, thankfully. I will return. They used to have brooms in the cabins. Mine didn't have one and it would have been nice to be able to sweep up the dirt I tracked in. Everything else was great. Bathrooms were very clean which I appreciated.
Feb 15, 2021
Very nice staff. Go slow in the driveway, it’s a little narrow in one spot. I drive a four door long bed, towing a 33 foot fifth wheel. Once in the KOA I didn’t have any problems maneuvering. I would stay again.
Feb 08, 2021
Our cabin smelled like body odor. We were moved to a different cabin and they tried to put our friends in the same cabin claiming not to know about the terrible odor.

CAMPGROUND RESPONSE / COMMENTS:

Yes, you was moved to another cabin, as were they. The cabin was scrubbed and sanitized. The kabin was odor free.
Feb 02, 2021
I loved staying at the Mount Shasta city KOA. The management and staff were wonderful, the bathrooms clean and warm, and the patrons we’re delightful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we are looking forward to your next stay..
Jan 26, 2021
Roads to sites were not plowed although the private entry road was. We had to chain-up to get in and out of the park. The voltage at the site was 105VAC. This caused our surge protector to trip and not reset. I called at 5 pm on 1/24, to complain about power. No answer. I left a voicemail. I still have not received a response. The ranger number was not provided in my welcome package

CAMPGROUND RESPONSE / COMMENTS:

Sorry you had this issue. On the front door as well as several other locations a after hour phone number was posted. As for the voice mail, I had a couple of voicemail, but couldn't make out half of the messages for the static. Sorry no one got back to you.
Jan 19, 2021
Nice that it is available during winter. Location was clean and staff were helpful. Also nice that it is close to town.

CAMPGROUND RESPONSE / COMMENTS:

Thank you and happy to hear that you enjoy your stay...
Feb 10, 2022
Great RV park, clean bathrooms, free wi-fi, couldn't ask for anything better!!! 🌟🌟🌟🌟🌟
- Arturo Marquez on Google
Feb 10, 2022
Small park but very friendly staff. Our 63 foot fifth wheel and truck had no problems. The ground was very wet from storms so we had to take care on corners. The view was unbelievable!! We will be back.
- Carey Bosarge on Google
Feb 10, 2022
This was a great place to park our road home for three nights. Access to area sites and on the edge of town made it even better. Great staff.
- Kevin Charles Kolesnick on Google