Sep 05, 2020
Enjoyed the pool and the clean bathrooms while having the ability to use atv. The staff was fantastic, they delivered my ice abd firewood in a very timely manner.
Sep 04, 2020
Sep 01, 2020
Nice clean Campground. Great place to stay if visiting the Parry Sound area. Best part is a secret hiking trail that takes you to Tim Hortons. 15 minute walk.
Sep 01, 2020
Was very pleased
Aug 29, 2020
Aug 29, 2020
Aug 25, 2020
Aug 24, 2020
We had a great time. Everyone was very friendly. Thank you!
Aug 23, 2020
Very enjoyable week

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much. We enjoyed you as well.
Aug 22, 2020
We stayed in the deluxe cabin and enjoyed our stay. Great, clean cabin, with everything we needed. Our only recommendation was to put screens on the taps. The water splashes everywhere without them, making a mess.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We will definitely take your great advice and add those screens on the taps. Thanks for the great feedback.
Aug 19, 2020
We left two days early as we listen to a train sound it’s horn all night I asked for a refund I was told no. I have no issue with not receiving a refund but rest assured I will pass this along to all my real estate clients looking for a place to stay. I will not be back as I am more lickly to stay at a more professional Business that treats people fairly .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. Just like you have policies in your Real Estate world, we do as well. Everyone has an opinion but when it is not constructive and the comments are in retaliation, it is hard to take those comments seriously. Thank you for staying with us.
Aug 19, 2020
The firewood wasn’t seasoned. It was near impossible to keep the fire going to cook over it. And the WiFi needs to be better. On those rainy days, Netflix would have been nice to use.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you found trouble with the wood. We would have been happy to switch the bag for you. The WiFi is to share with the whole park & works great, providing no one is gaming, streaming, or downloading. You are more than welcome to use your own data for Netflix or to stream other sites.
Aug 18, 2020
The 3 day stay was good except the pool had a accident on Friday Aug 14 and Sat Aug 15. The 16th it was cold and rained all day. When checking out and asked if we can use the pool before leaving was given 1 hour. They should consider that our kids was no able to use the pool the whole time and should have been given more time. They also advised if we wanted to stay for the day we had to pay $10 ea

CAMPGROUND RESPONSE / COMMENTS:

The accident in the pool 2 days in a row was very unfortunate but totally out of our hands, as is the weather. The pool is heated and was open on Sunday. It is up to you whether you wish to swim or not on Sunday. We feel this is all out of our hands, and we did our best given the circumstances.
Aug 18, 2020
The staff was friendly and the facilities were kept clean & sanitized regularly. The WiFi service could be improved. It was very slow & unreliable. It was a very relaxing holiday.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments & compliments. Our wifi is actually a really good/simple system providing everyone is using it for the basics. It is a shared system, so if one person is downloading or streaming everyone slows down.We are glad you enjoyed your holiday. Thx for staying with us!
Aug 18, 2020
We were just disappointed with pool access and how the pool was out of order for the entire duration of our stay. The same person had an accident two days in a row closing the pool for a whole day each time. Perhaps finding a way to get the pool up and running quicker is needed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being so understanding. We have never had that happen 2 days in a row before and it is extremely frustrating for you and us! The Health Dep is very strict with the guidlelines we must follow to get the pool up and running again.With the safety of our guests being our top priority; we can not quicken the process.
Aug 17, 2020
Fantastic stay. Loved our site and all the staff were extremely friendly. Felt like all precautions were being taken to keep everyone safe in regards to COVID.
Aug 15, 2020
It was very pleasant. Your staff is very helpful and polite. It was our first cabin experience. We will definitely do it again. It was a very welcoming and relaxing time. Thank you for everything and look forward to seeing you again.
Aug 15, 2020
Aug 11, 2020
Always have a great stay here! Been coming for 6 yrs now. Owners are lovely. Very clean and comfortable.
Aug 11, 2020
Aug 10, 2020
Aug 09, 2020
Rented a small cabin and it was awesome!
Aug 08, 2020
We check in Aug 3 and check out, we really enjoyed our stay and we feel relax and safe especially we have kids.. this is the first time in our camping that we let our kids bike around the area not worrying so much.we are very happy to see our room clean and the owner and staffs are excellent,the bathroom are clean and shower its free and mini golf is free too!thank you very much!������
Aug 08, 2020
Excellent!!!
Aug 06, 2020
Our family really enjoyed our first stay at the KOA, clean and friendly.
Aug 05, 2020
Very clean! Great safety protocols in place!
Aug 04, 2020
Aug 03, 2020
Fantastic facility! Super friendly staff... I'll be back for sure. Many thanks!!
Aug 02, 2020
Great place to stay!! Staff are crazy friendly and helpful!! 10 out of 10!!! Our family will be going back!!!
Jul 31, 2020
Cabin was clean upon arrival and nicely situated on the hill overlooking the rest of the campground. Nice circular area for kids to bike around. It would be better if the pool opened earlier for little kids and the kids bunks were not that comfortable and quite thin. All staff were very pleasant and the little beach nearby was nice - would definitely return.
Jul 30, 2020
I have stayed at many KOA in the time that I have camped. This park is clean, quiet, well maintained and they are amazing host. We stayed during the covid pandemic and I applauded them for all the measures they have taken to make sure that everyone stayed safe. I would and have recommended this KOA to all my friends family and coworkers. Thank you Michelle, Don and family for a great week. Lisa
Jul 29, 2020
We loved parry sound KOA it's such a nice place & it has amazing ATV trails . Thanks for the great experience guys .
Jul 29, 2020
Cabin was extremely clean and well equipped. Staff was very friendly and helpful.
Jul 25, 2020
Jul 23, 2020
Jul 22, 2020
Staff were kind and helpful during our stay, very impressed with their service and care.
Jul 21, 2020
Jul 21, 2020
Jul 20, 2020
Thank you. We had a great time. The grounds and public areas were clean. Staff was exceptional. Safety measures are in place and well managed by everyone. Till we meet again.
Jul 19, 2020
Jul 19, 2020
Parry Sound KOA is a great place to unwind and enjoy the outdoors. Always special to enjoy the camping experience with the family, especially nightly campfires! Parry Sound KOA has a great atmosphere! Clean sites! Friendly staff!
Jul 18, 2020
We loved the deluxe cabin. It was our first stay in one and the supplies that were provided was fantastic. Your covid measures such as call in check in as well as your quick reply to our email requests prior to and during our stay was amazing. We will definitely be back � Thank you
Jul 18, 2020
We had a fantastic stay and will definitely be returning! We wanted to stay loneve but couldn’t due to other visitors checking in! The only feedback I would provide is that the fridge didn’t seem to be cold enough/working. Our milk went completely sour along with a few other items. It wasn’t a big deal and didn’t ruin our stay! We made due, but perhaps something to look into for future vis
Jul 18, 2020
Jul 16, 2020
Jul 15, 2020
Even though it rained we still had a great time on the park to park trails which is accessible from the campground.
Jul 15, 2020
Jul 15, 2020
We love it here! The deluxe cabins are so nice and clean. Staff is very friendly and helpful. This has been our go to summer trip for 3 years now and will definitely be continuing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much. We love seeing your smiling faces every year. Thank you very much for your continued support.
Jul 15, 2020
I had a very bad experience with the woman who was in the reservation I asked her to let me stay one hour after check out time and she let me stay just in the pool 1 hour late.my daughter stayed 20 minutes after 12 in the washroom so the woman came to us and shouted me “ go out I gave you one hour more and you didn’t respect She said in rude way very horrible words I went without saying

CAMPGROUND RESPONSE / COMMENTS:

We gave you an hour extension of your stay provided you abide by our tight checkout time as our clean team was on a big turn over day. You handed in the keys a half hr late and then to our disappoint we found you all showering 1.5 hrs past the time given. This was so disrespectful of our kindness and very disappointing to us.
Jul 11, 2020
Such a wonderful set up. We stayed in one of the cabins,which was clean and organized. Kids loved the pool and cabin with bunk beds. Staff were courteous and helpful throughout stay.
Feb 09, 2022
Very polite staff. Easy access to ATV Trails
- Rob Ivanco on Google
Feb 09, 2022
It was nice I liked it they had cool events like early holidays and stuff like that it's cool!
- Useless on Google
Feb 09, 2022
Friendly staff! Campground is well kept. Enjoyable stay! Will return.
- Kirk Taylor on Google