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Campground Reviews

Jul 24, 2021
We rented a camper and liked having the amenities of one. The beds were quite firm. The campground amenities were great. The included adventures course was awesome as well as the waterslide, pool and jumping pillow. Due to so much recent rainfall, the river was very high and quite scary. Life jackets for kids are a must when the river is high, but the camp store doesn’t sell them.
Jul 24, 2021
This was our first time at this KOA. We were very surprised in how things were being managed over the actual campground itself. During check in, 4 people stood behind chatting while one woman checked everyone in. The site we were assigned had a flooded firepit. We asked for it to be filled up n and were told no. The main road is not safe for speed and the waterslide had kids not following the rule
Jul 24, 2021
Too many kids nearby our site 202. We are old couple who like quiet.
Jul 23, 2021
Jul 23, 2021
This was our second time staying and my kids LOVE it there. There is so much for them to do and the water slide and river are huge benefits! We cant wait to visit again next summer!!!
Jul 22, 2021
Campground Staff super friendly at campsites. Some staff confused by pool rules. Reservation system needs a fix to accommodate people on site and not hold for campers that cancel. We were denied a site because it was not available yet no one stayed there during our stay and another camper flooded in 1ft of water and not allowed to move although clearly open sites available.
Jul 22, 2021
The RV tank was never emptied, it backed up the first day there, it soiled the shower curtain and was not changed after partially emptied.Because if this the bathroom smelled horrendous and we could not use it.It back up again on the our third day because it was never properly emptied.On the only sunny day workers decide to landscape and forced us out of our pool spot and had no where to sit
Jul 22, 2021
The site is nice and the people are wonderful. Love all the new (and old) amenities there... Pools, slide, cornhole, jumping pad, etc) The trailer was nice although it had a couple leaks. The 2 things I'd suggest addressing were that the mattresses were so thin it was like sleeping on the plywood below. And every bathroom should have a few hooks as there's nowhere to hang your towel or cloth
Jul 22, 2021
I liked it very much, the only problem is that it is raining alot. And before that I tried to call the place to cancelled 2 days a heads to reschedule to another time due to the weather forecast was not that goodl, but no one answers, and I left a messages and no one returned my call. We had no choice of having to go that week.We only got 2 good days to enjoys.and the the other days was raining.
Jul 22, 2021
Great location for a family get-together! Grandkids had an awesome time with pools, water slide, tubing on the river, and especially the water battle! Will be back next year.
Jul 22, 2021
Wonderful family get together. Sites clean and well managed.. Wacky Water Week was perfect. See you next year.
Jul 22, 2021
Tons of activities for the kids! My Granddaughter loved the splash pad! We will definitely be coming back!
Jul 21, 2021
Moved our site without telling us. Didn’t even put us in a comparable spot. Charged me $276 more than the bill said. They did refund it after I noticed the error. They never would have caught it. I booked a year in advance so I’m glad I looked it up… all kids got ear infections from the pool plus they watched them fish a dead rat out of the filter and not clean the pool, pool was a slight ye
Jul 21, 2021
Jul 21, 2021
Lazy river is great. KOA staff and policies could be better. Our RV site was originally supposed to be across from deluxe cabins when booked last fall. Over the winter KOA moved the RVs to a different location. Very disappointed and there was no communication. In addition, our RV toilet was broke. Now KOA charges $39 to reserve a site...but will you move the site over winter??
Jul 21, 2021
One of our favorite campgrounds!!!
Jul 21, 2021
Our campsite was dirty upon arrival, scraps of paper, partially opened medicine/ lozingers, etc. There is a need for a shelf in both the shower and shower vestibule on which to place soap, shampoo, eyeglasses etc. Bob, whom escorted us to the site was very friendly- best aspect of our visit
Jul 20, 2021
Ower 3rd year was wonderful. Enjoy every moment with the family and the amenities. I'm a little upset about the parking price for the $10 a DAY for an extra car. That's a little to much, don't you think? Especially when you don't offer a rebooking fee anymore. And charging a full day the day of checking in when its at 3pm and out at 11am. We really enjoy this campground but its getting to pricey.
Jul 20, 2021
We booked with friends 1 year ago to locked in sites. Upon arrival we were given other sites. We were told when the Kia took over they moved everyone and we should have been notified, we were not. Not only were we moved from the large group but I personally booked 2 sites for my family and they were separated. We did not book them together, I booked 2! I could keep going but don’t have the space
Jul 20, 2021
Jul 20, 2021
Had a great time.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great time with us! Please visit again soon!
Jul 20, 2021
This was our 10th year (with the exception of 2020) staying at Flat Rock/KOA Salmon Falls and we were impressed by all the updates since KOA took over! We stayed in the safari tents for the first time & will definitely do that again! What an upgrade from tenting! Overall a pleasant experience. Only complaint is a staff member vaping in front of kids on the water slide.
Jul 20, 2021
I’m disappointed by all of the added fees (daily fee for a second car, limited use of ropes course and mini golf, etc) and the crowding of new campsites in the campground. Also, my site, 347, is a hill and we made the best of it with our tent but we should have been warned. Plus, a few dishwashing stations at the bathrooms would be nice.
Jul 20, 2021
Initially it was great, lots to do for the kids. It got really crowded later in the week with kids unsupervised being aggressive on Friday and Saturday. Lots of noise at night on Friday with no security around. One site was burning pallets in their fire pit. The activities are really good, I would come back during the week not on weekends. No wifi except real close to the office was a bummer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback with us. We do have multiple camp rangers around the grounds each night. During you next visit, please feel free to call the office or the manager on duty regarding any concerning behavior, and it will be addressed.
Jul 20, 2021
Excellent stay. Jamie at the front desk, Dusty from maintenance crew & Ali at the ropes course were great team members that we had a chance to interact with. They always had smiles on their faces and were very helpful with everything. Clean bathrooms and lots of activities for people of all ages, especially kids.
Jul 20, 2021
First trip with our travel trailer, great stay for our long weekend! We will definitely be back!
Jul 20, 2021
There were a few staff that were fabulous one escorted us to our site when we were lost- another fixed a leak in the water offered to take our trash at the same time and apologized for kids riding through our site with their bikes which was not his fault-
Jul 20, 2021
Jul 19, 2021
I am happy we get to lock in sites going forward. We camp with other family and friends and like to be together. However, we have 2 years in a row of security monitoring our evenings. They tell us we can't walk through sites (even though they are people camping with us). Also, one group got to book a golf cart for next year but I was told I couldn't. Huge communication problem.
Jul 19, 2021
Jul 19, 2021
Jul 19, 2021
Enjoyed our stay. Wanted to mention that the air conditioning did not work the last 2 nights at trailer 321
Jul 19, 2021
SOME of the office workers were not that friendly. We wished we had a phone # to call for questions that we had during the day since it was our first stay here. LOTS of fun things to do!!!!
Jul 19, 2021
We had a wonderful time at the campground. Some of the staff was less than enthused to be there and weren't very personable (Rope course) but everyone else was awesome. One thing that would be helpful would be instructions in the RV (what to turn on, how to work the stove, storage compartments etc...as a newbie to RV's we were a bit lost, but with a bit of ingenuity and laughs we got through it!
Jul 19, 2021
Great place. I planned another trip. :)
Jul 19, 2021
As always, we love Lebanon KOA. Unfortunately, this time our campsite was a bust. We were next to the office/store where people continued to cut through our site the entire weekend. After an all night rain storm, our site was flooded and we had to pack up in 12 inches of water. At no time were we offered any assistance by staff and the office staff seemed very unsympathetic to our situation.
Jul 19, 2021
Place was not kept well and very noisy until late hours in the morning. They promised to pump us out for free due to a change in camp space but had to remind them about this. Was supposed to come every other day but came only once. We were dissatisfied with the entire campgrounds.
Jul 19, 2021
We only stayed one night but next time we’ll stay longer! Thanks for a lovely experience.
Jul 19, 2021
Was next to a waste dump station. Not the most pleasant spot. Campground was nice.
Jul 19, 2021
Over all it was a fantastic experience.On Monday night kids next door were loud till 130 am never saw or heard any security telling them to quiet down after 11.Was disappointed when so many water activities got canceled due to rain. I would have understood if there was a thunder shower. They did a great job keeping up on bathrooms. Staff was very friendly. Looking forward to coming back next year!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that you enjoyed your stay with us! During your next visit, please feel free to call the manager on duty line after hours, and we will promptly address noisy neighbors.
Jul 19, 2021
Everything was great! The only comment I have is I think there should be benches put in the shower/bath house over near the Northern cabins and pool (non water slide). I had to bring my granddaughter in and after she showered she had to stand to wait for me to shower. She is too young to be alone.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We appreciate this feedback as we are working to improve.
Jul 19, 2021
I can see that KAO has spent a lot of money trying to upgrade this campground. They need to spend some money on their personal. From the front desk all the way down to security. They need customer relations training. It's like we as customers are bothering them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your concerns with us. This is certainly not the experience we want our guests to have with us, and we will use this feedback in training going forward.
Jul 18, 2021
Jul 18, 2021
The stuff was great. The only issue I had was the rules were not begin inforced
Jul 18, 2021
Our stay was great but a few things were outrageous. You should be allowed 2 cars on the site $10 extra a night for the second car on top of the arm and a leg I spent. Also one of the employees took 2 of my adventure passes when it was only 1 to play mini golf she said absolutely nothing. Also I went to rent a golf cart and one of the staff said she would look and she didn’t look she told me no.
Jul 18, 2021
fix the wifi at every site always escort your guests all sites should be properly numbered at entry points. insure your guests are satisfied
Jul 18, 2021
This was by far the best children focused camping experience we have had in our 40 years of camping! Our grandchildren were happily exhausted ��
Jul 18, 2021
Jul 17, 2021
Upon arrival we were told we wouldn’t be able to stay in the glamping tents we booked and automatically put us in a cabin. We were pretty disappointed but it worked out okay because it was a bit rainy, however the cabins don’t have two full/queen beds like the tents which would have fit our needs better. The fold out couch was awful to sleep on! Everything else was awesome, so much fun for ki
Jul 17, 2021
Reserved deluxe riverfront cabin but there was no river view from our cabin, very disappointed. There was also was no charcoal grill as advertised. Stayed 3 days and was otherwise happy. Then Stayed 2 days in an RV. woke to a flooded floor. Had to use all the towels to attempt to dry. Complained to office, no one addressed it. Stayed in wet RV. Also smelled sewage From neighboring RV. Gross.
Feb 10, 2022
it was very nice and it was perfect if u wanted to stay there for a whole week family vacatcion me and my family really enjoyed it so thanks koa!!
- Daniela Garcia on Google
Feb 10, 2022
We tented a trailer from them at one of their site. Trailer was very clean and well maintained. Bathroom was very small but that's expected from this small trailer. The kitchen was good with almost everything you need for the stay. The full bed was spacious for two. They also have two bunker beds good enough for 2 kids. The platform outside was very good, the awning was very useful when it rained during our stay.
- Santhosh Sathiyaraj on Google
Feb 10, 2022
Great place great people.
- Bill n Kelz on Google