Oct 06, 2020
Second year staying and it was better than the first! So many great activities and the staff is phenomenal. Even with a few hiccups the stay is always relaxing and fun. See you next year!
Oct 06, 2020
Oct 06, 2020
Always love the relaxation at KOA. However, We found the event schedule times to be premature. Candy bar bingo at 9:30 a.m.? Or the last event on a Saturday at 6:00 p.m. ? Other than that We love KOA.
Oct 05, 2020
Had a great time, can’t wait to come back next year!
Sep 30, 2020
We had no blinds on our windows in the cabin. When I booked I was told I could stay the day of checkout at my friend's site since they were staying an extra day. When I checked in and told the staff there they said I would have to pay 30.00 a person to stay longer. I told her what was said to me by Michael and she said that is a call center and they couldn't honor no charge. Communication was awfu
Sep 29, 2020
We really enjoyed our stay... the kids absolutely loved the jump pillow. I wish the pool next to the jump pillow was open as well as the hot tub as we were looking forward to that. We loved the waterslide although sometimes the water pressure wasn't the best. We stayed in the North cabins and they were very clean and cute inside! The campground had great activities for the kids.
Sep 28, 2020
Sep 28, 2020
We had an amazing stay! There were so many things to do that we couldn't do them all but still had a blast. Staff was very friendly and helpful. The place was clean. We will definitely be back next year!!
Sep 22, 2020
Overall we had a very good time at this friendly KOA. Our only issue was an odor in our RV, which maintenance quickly took care of. Kids had a lot of fun, at the playground and at the pool. The minigolf and the obstacle courses were fun for the whole family. We felt the campground had taken measures to keep it safe during the pandemic. Despite that there were enough activities to do arou
Sep 21, 2020
Such a great time! Staff was so friendly and helpful! Deluxe cabin was very nice and clean. Could have used more comfortable pillows and a thicker blanket though.
Sep 21, 2020
We had such an amazing time. Lots of activities for my children to do which is why I picked this place. Thank you for such a great time! We would def be back!
Sep 21, 2020
Our Safari Tent was so spacious & accommodating, just loved it. Staff was incredibly pleasant & so helpful with all of our questions & needs. The campground was very clean & so much was upgraded from our last visit 2 yrs ago. We brought friends & they enjoyed everything immensely. The lobster bake was awesome. The Dave Berry Band was loads of fun, so talented. We look forward to visiting again!
Sep 21, 2020
Exceeded our expectations! So much to do for everyone.
Sep 21, 2020
We had a great time . We rented 2 Campers and 2 Cabins for a family camping trip . We loved it and always have a good time at Flat Rock. We do wish the pool was open near the cabins and there was no hot tubes . It was a little expensive for campers and cabins but it was for the family and we had a good time .
Sep 21, 2020
What a great weekend! Check in was smooth & organized, our Rustic Cabin & Safari Tent were clean and ready for us, and the office staff were warm and welcoming. With Covid-19 glooming over the rest of the world Lebanon KOA made the world feel right. The safety procedures in place were great and did not feel like a burden because of the friendly staff and efficient service. Cannot wait to be back!
Sep 21, 2020
1-slower check in than I expected 2-nice grounds with good amenities. The open pool was clean and warm, the other was closed for repairs 3-nice obstacle course 4-rental trailer was clean. We called for a repair and they came immediately 5-overall nice but I was expecting more
Sep 21, 2020
Ast. General manager was extremely rude when asked questions about the cost of our stay. I was also laughed at when I asked about the customer appreciation dinner. Considering canceling our stay in 2021.
Sep 21, 2020
Sep 20, 2020
Sep 18, 2020
There wasn’t a lot of activities planned for the homeschool week for the kids, especially 10 and over age group. The pool slide wasn’t open until after 4pm during the week which it was cold out by that time. The RV we rented needs a lot of repairs. The staff themselves were courteous. Seems very disorganized!
Sep 18, 2020
Everyone and everyone was great! Ryan and Conner and the 2 girls up at the water slide/pool were great. Very polite and helpful. Justin the maintenance guy nc7 was extremely helpful, especially when I found out the cabin that was book for me was not what I thought I had. The only negative was Katherine I think her name was she didn’t where a mask.Very rude to our group but the manager Rectified
Sep 15, 2020
Unaddressed septic issues cause a septic leak on our campsite. The septic truck arrived and the septic hose blew off the truck causing raw sewage to be sprayed all over the site and my vehicle. My vehicle was damaged due to flying debris. Staff handled it well after it happened but it never should have happened. Strafford koa was a great experience, Lebanon koa seems to always have issues.
Sep 14, 2020
Sep 14, 2020
This was our 3rd year here, obviously this year was a little different but we still had a great time. We rented one of the campers this time, which was very clean and updated but definitely too small for a family of 3 with a dog! The only thing I would like to see different, would be more monitoring of areas that people should be wearing masks, like the bounce pillow for the kids and pool area.
Sep 14, 2020
The staff was very friendly and helpful. We rented a trailer and it was overall very nice. We did have an issue with the heat that was quickly resolved. The trailer could have been cleaner. It appears that all of the dirt is swept into the floor vents and the deck was covered in old food and what appeared to be sticky marshmallows. We already booked our trip back, but will bring our camper.
Sep 14, 2020
Sep 08, 2020
First time in an RV, great experience. Camp staff was great as well
Sep 08, 2020
Great place just wish there was a better process for booking pool time. We waited in line for 35 minutes to be told all time slots were filled. This happened all weekend so we did not get to use the pool/slide. There were also activities listed that did not occur. Volleyball and softball were two that did not happen. Staff also did not know where or who was running the activities that did happen.
Sep 08, 2020
Sep 08, 2020
We were uncomfortable with our neighbor who was a seasonal across from us. I believe it’s w21 we were T9 he made several sexual harasser comments and was rude to us.
Sep 08, 2020
The camp was in a nice area and had many great amenities for families and friends however much maintenance needed to be done, ( lights around the site, the toilets, pool etc.). They seemed to be understaffed and communication was lacking amongst the employees. One day I could ride with my kid on the slide the other I couldn't, and when asked why there was much confusion.
Sep 08, 2020
Sep 07, 2020
We rented one of the trailers. Loved it. The only tiny thing that was mildly disappointing was that on the one night it rained, we were gonna go the movie house to see the film and for whatever reason (on the schedule it was to start at 8) it had started an hour early at 7 - so much of it was over by the time we got there. But - everything else was great!
Sep 05, 2020
Sep 02, 2020
Sep 02, 2020
the pool very cold, the RVs with some spoiled things, no activities
Sep 01, 2020
Stayed three nights in an RV rental. Enjoyed ourselves, only downside was the beds were rock hard. Would recommend letting people know so they can bring air mattresses.
Aug 31, 2020
I stayed in a delux cabin. The cabins are nice but I will say that the pull out bed in the living room is the most uncomfortable thing I have ever slept on. It’s so thin and the springs dig into your body everywhere. It was horrible. Also since they moved the cabins around to face a different directions the decks are so crooked and barely attached that it doesn’t even look stable. Very poorly
Aug 31, 2020
Aug 31, 2020
We loved our stay! Only complaint is bathrooms were not kept up with! Girl product disposing things were overflowing and not changed the entire time we where their
Aug 30, 2020
its was lovely the trailer was very clean as was all of the bathrooms buildings activities etc great job, all of the staff was very helpful and friendly! my only concern is that but there were many stumps in the ground, it was very hazardous causing us to trip getting in and out of our trailer and car. my daughter got a very nasty cut on the top of her toe, actually slicing the top skin off,
Aug 29, 2020
It was good. Hope the other pool gets fixed.
Aug 28, 2020
Pool girls at the giant slide need to brush up on customer service skills- Justin(groundskeeper) is on top of the game with customer service and goes out of his way to help- All in all we would definitely make a return trip to your park-
Aug 28, 2020
I loved it and so did my family ! It was a bit annoying that we had to make reservations for about every other activity but it’s obviously not there fault. The staff was always friendly and the community there is awesome I wish I could live there forever ! I hope to make it back next year to add to memory Lane �
Aug 28, 2020
Aug 27, 2020
This was our first time visiting and I was unsure how things would be during the pandemic. I have to say that we were pleased at how all of the restrictions were handled. Most of the staff were very friendly, there were a few teenagers who were working that could’ve used a little more training, but all in all everyone was great! Everything was clean and we look forward to coming back!
Aug 27, 2020
Aug 26, 2020
The RV we rented was dirty and smelled bad. I'm pretty sure it was not cleaned thoroughly after the last occupants left. We tried to sign up for a slot to use the pool and were unable to use the one open pool due to other campers reserving multiple slots through out the days we were there. Very unfair system and should be offered to all campers at least once through out their stay.
Aug 26, 2020
Really enjoyed our stay and to learn the lay out of the land! Jessica Brewington is a great pioneer with all visions she had for this campground and so excited to see what is to come in upcoming years. The property has improved so much just over past 2 years I would continue to come back.There is plenty of natural landscaping along with the river to keep you from the heat and give the camping fe
Aug 25, 2020
The stay was good even with the covid 19 restrictions. The only complaint I had is the teenage staff were not helpful - answered with I don’t knows or they don’t tell me those things instead of finding out the answer Nicole the event coordinator was awesome. My kids really enjoyed the ropes course, mini golf and slide/pool. Not really any kid activities going on this year but thats covid
Feb 10, 2022
it was very nice and it was perfect if u wanted to stay there for a whole week family vacatcion me and my family really enjoyed it so thanks koa!!
- Daniela Garcia on Google
Feb 10, 2022
We tented a trailer from them at one of their site. Trailer was very clean and well maintained. Bathroom was very small but that's expected from this small trailer. The kitchen was good with almost everything you need for the stay. The full bed was spacious for two. They also have two bunker beds good enough for 2 kids. The platform outside was very good, the awning was very useful when it rained during our stay.
- Santhosh Sathiyaraj on Google
Feb 10, 2022
Great place great people.
- Bill n Kelz on Google