Campground Cancellation Guideline
Campground Specific Cancellation Policy
Refunds are subject to the following conditions:Needing to Cancel a Reservation?
- Please call 989-506-8005 by 4pm before the deadlines listed below to receive a refund, minus the $10.00 Cancellation fee. Text, Voicemail messages and email messages are not acceptable. Cancellations made after the deadlines will forfeit the entire refund.
- RV and Tent Sites: 14-day cancellation notice is required.
- Holiday Weekends No Refunds. Memorial, 4th of July, Labor Day Weekend.
- Special Event No Refund. Jimmy Buffet Weekend July 14-17th 2022. Halloween Weekend #1 & #2.
- Deluxe Cabins and Rustic Cabins: 14-day cancellation notice is required, plus there is a $50.00 NON-refundable fee on the Deluxe Cabins.
- There is a $100.00 CASH ONLY Security deposit due at upon arrival
- for all cabins.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.