Albuquerque KOA Journey General Information

Check In for RV & Tent Sites: 1:00 pm
Check In for Accommodations: 3:00 pm

Check Out for All Sites: 11:00 am

Late check out, if available, is $25.00 until 2:00pm.

This KOA doesn't charge extra people fees with your reservation. Each site includes the following in the base rate:

• RV and Tent sites: nightly rate includes up to 6 people
  
• Cabins: nightly rate includes up to the number of people the cabin sleeps 
  

Please note visitor fees may still apply for guests not registered on the site.

Camp Store & Main Gate Hours: 
     - FALL/WINTER: 8:00 am – 5:00 pm 
     - SPRING/SUMMER: 8:00 am - 7:00 pm 
Laundry: Open 24/7 
Quiet Hours: 10:00 pm –  7:00 am 
Pool Hours: Our pool is open May – November and hours are 9:00 am – 9:00 pm. Our adult only hot tub is open year round and is available for guest use 24/7.

1. If your site does not have a fire ring, do not take one from another site and put it on yours.
   
2. Fire rings can be requested at the registration office, some fee's may apply. 
   
3. If your site does have a fire ring, do not move it or touch it as it may be hot.
   
4. Only firewood may be burned. Do not burn pallets, lumber, plastics, cans, glass, leaves, trash or waste.
   

For a complete list of fire safety rules, please click here.

Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash and properly store food, trash, and cooking supplies. For the health of the wildlife, please refrain from feeding the animals. Your safety and the future of our wildlife depend on you.

Pedal Go-Kart Bikes: Stretch your legs and explore the campground in our pedal go-kart bikes! Available to rent from our camp store for $12/Hour

Mini Golf, Corn Hole, & Ladder Toss: Can be requested at the registration office at no additional charge.

Did you know that we offer all kinds of Propane Services at some of the lowest prices in town! From propane bottle exchanges, propane bottle filling, and RV propane filling, we do it all! These services are open daily!
Sunday - Thursday: 9:00 am - 6:00 pm 
Friday & Saturday: 9:00 am - 7:00 pm

Cancellation Policy (Effective for reservations made starting on 10/1/24):
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.Cancellation Details:
• Reservations made after these deadlines require nonrefundable deposits.
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
• No refunds are given on or after the arrival date.
• Refunds will be processed using the original credit/debit card, with no exceptions.
• The cancellation policy may be amended during a Regional/National travel disruption.
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.INTERNATIONAL BALLOON FIESTA:
Takes place October each year:  3 DAY MINIMUM stay required. The full amount of stay is due at time of reservation.
Cancellations before September 15, of the given year will be charged a $150.00 cancellation fee. Cancellations made on September 15, and after will forfeit entire deposit.  Reserved sites held for 24 hours starting at 1:00 pm on scheduled arrival day.  If not occupied within 24 hours, site will be released.  Refunds will not be issued for early departures.  If you need to move your reservation out of Balloon Fiesta dates or shorten the number of days for your reservation, there will be a $25.00 cancellation fee for each day.

While you cruise around the campground, make sure to follow this policy and campground speed limit. The laws of the road are still in effect in the campground, please make sure to stop at stop signs. Let's keep the lights on after dark, and make sure your transportation only carries the recommended number of passengers or less. We want everyone to be safe, with only licensed drivers operating motorized vehicles and golf carts. No ATVs may be driven within the campground or within Albuquerque City limits without a special permit. If it has wheels, please follow these safety guidelines. Guests must have a valid driver's license to operate a golf cart on KOA property.

Traveling with your furry friend? We have a KampK9® dog park for our four-legged friends to stretch their legs. Pets must be on a leash outside of the dog park, and we ask owners to do their duty and clean up after their pets. Pets don't like to be left alone, so please don't leave them unattended. Due to health and safety regulations, pets are not allowed in any buildings, pool area, and other signed locations. *Certified service animals excluded.

Cabin Policy: We have a limited number of pet-friendly Deluxe Cabins and Camping Cabins, for which we charge an additional pet cleaning fee of $25 per pet for Deluxe Cabin stays and $10 for Camping Cabin stays.

KOA Pet Policy

Guests must have a valid driver's license and display the parking pass while on KOA property.

If you wish to briefly tour the campground, please stop by the office during open hours for a car pass and a map. Please observe our posted speed limits. Due to our sanitation procedures, we cannot provide an inside-look at cabins.

If you are staying here:
   - At check-in, you will be asked to verify the number of guests staying at your site.  
   - A limit of 6 or 8 people per site (depending on site type) will be enforced. That total number includes both the number of people on your reservation and any day visitors. If you have the maximum number of people on your reservation, day visitors are not allowed.
        - RV and Tent sites are limited to 6 people per site.
        - Camping Cabins, Deluxe Cabins, and other Lodging are limited to 6 people with exception of the Deluxe Cabins which sleep 8, these are limited to 8 people.
   - If the number of overnight guests on your reservation allows for day visitors, those day visitors must check in at the front desk upon arrival and retrieve a visitors parking pass. Your visitors are welcome for $10 per additional adult & children ages 6 and under are free (limit 4 per site). Visiting guests are permitted until Quiet Hours (8am - 10pm) and must adhere to campground rules. Should day visitors turn into overnight guests, they must register at the front desk. Kindly understand that this allows visitors use of our amenities while helping us cover the costs of additional facility use, abide by local occupancy laws, provide security for our camping families, know who is on the property in an emergency, and manage parking for the extra vehicles.

For the safety and enjoyment of all guests, strict limits are enforced on the number of people who may be at the campground per each reservation.

Please place bagged trash next to the road at your site during the day for pickup. Wildlife frequently visits, so after 5:00 pm use the dumpster locations for immediate disposal. Please do not leave trash out overnight.

Speed limit throughout the property is 5mph. All vehicles should yield to pedestrians and be cautious of pets, children and adults at play.

Arriving late? Not to worry! Your name will be clearly posted on a site map at the Registration building. Just find your site, settle in for a restful night and stop by and see us in the morning. We have a gated entrance for added guest security!
We do have a night host on duty to let guests in, who may be escorting or assisting another guest when you arrive. If the gate does not open immediately, please follow the instructions on the call box located just left of the entrance.

Gate closing hours: 5:00 pm - 7:00 am

For urgent after hours matters, please call our night host at 505-296-2729.

In an emergency, dial 9-1-1.

Welcome weary travelers! Take a seat by the campfire and enjoy the scenic views of the Sandia Mountains before you continue on your adventure.

Rocco started with KOA in July of 2021 in Nashville. He has since worked in Tucson, Albuquerque, Fort Collins, and Rock Springs. Prior to KOA, Rocco worked in the hotel industry. He began at the front desk and worked his way up to a managerial position. He has worked at some of the most iconic hotels in New York City, such as The Plaza Hotel, The Surrey, and The Manhattan Club. Rocco graduated with an Associates Degree in Fine Arts and hopes to incorporate an artistic view into his future endeavors at KOA, especially landscaping! Rocco also loves exploring, especially with his two pups – Willow and Jaxon.