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Jun 19, 2021
First time using Koa. We loved it! We will be using koa again!
Jun 18, 2021
Lovely relaxing time
Jun 17, 2021
Staff were the best! Everything was in Much better condition than previous stays and especially clean. Staff was Very helpful. Rates are higher than usual, but we will be coming back at least one more time. Thank you for a fun relaxing visit!
Jun 16, 2021
Great cabins! Staff friendly. Nice pool and hot tub
Jun 14, 2021
Friendly helpful staff. Our cabin was very clean. The bed was a little too soft for us but we slept! Clean campground. Great amenities.
Jun 14, 2021
The Staff were very professional and friendly, we Reserved a small cabin for a motorcycle trip, the cabin itself was clean and nice though it lacked anyplace to hang jackets or even towels and there was no night stand either. Overall it was a nice accommodation just very small. We were disappointed that the Hot tub was closed after 8pm even though posted signs showed a later time.
Jun 08, 2021
The young woman who did the kids arts and crafts was amazing!
Jun 08, 2021
Beautiful place to stay, our kids had a lot of fun. Ann at the front desk was very friendly and helpful.
Jun 02, 2021
Benbow KOA staff were very kind and accomodating. Love the extras provided like billiard room, coloring corner for kids, video game room, dog park, common areas, etc... will definitely be back!!! Thank you for caring about our camping experience!
Jun 01, 2021
Shelia and Joy were SO lovely! They made our stay so fun. Super friendly and helpful. We can't wait to come back!
May 28, 2021
I stayed in the Studio Cabin #44. It was nice and comfortable and next to the river inlet. The grounds were clean and well cared for. All staff was courteous. I will definitely stay there again.
May 21, 2021
Very expensive for the quality of the room. The furniture was awful and the table was falling apart. There were dirty dishes in the dishwasher. Did not have enough towels, and the housekeeper ignored me when I tried to get her attention several times driving past on a golf cart. The pool and hot tub closed at 8 and the website says 10 and signs posted said 9:45 pm. Basically way overpriced!
May 17, 2021
We love this KOA however every time we have stayed our cabin is filthy. This time not only was it filthy it smelled of cigarette smoke very badly.
May 13, 2021
Better then expected. Any need I had was addressed by staff.
May 10, 2021
My son and I enjoyed a cozy stay in cabin 44. I appreciated that there were bed linens and towels, and it was clean. One rung on the bunk bed ladder was loose, and the office was responsive when we reported it. Some RV neighbors were a bit loud, but it was quiet enough in the cabin with the windows closed to get a good night of rest. Loved the view of the river!
May 06, 2021
At the time of booking it should be disclosed that the golf course is closed. Everyone in our group which consisted of 4 full hook up sites and 1 cabin rental, booked this campground specifically to play golf and were greatly disappointed to find out it was closed when we checked in. Had the course been open this would have been a 5 star experience.
May 03, 2021
Lovely to see kids and families enjoying each other and the outdoors! I would appreciate a bit more attention spent on the cleanliness of the cabins. Staff is quite responsive to any missing items that are required.
Apr 27, 2021
Our site #57 was flooded due to a broken sprinkler line (which I heard has been leaking for over a year). We ended up leaving a day early because of standing water and mud.
Apr 24, 2021
Arrived to our room to find it had not been cleaned from prior stay, urine on toilet seat, hair in shower. The manager promptly upgraded us to a nicer more expensive cabin which was appreciated. But even this place was not properly cleaned. The window in the shower was broken, there was a banana peel left at the picnic table, the bedside light didnt work, there was toothpaste “spray” on wood
Apr 23, 2021
WiFi didn’t work, cabin wasn’t very clear. Trash under the bed and in the bathroom.
Apr 19, 2021
Apr 18, 2021
The door wouldn’t fully close/lock but the cabin I stayed at was cute and clean. Didn’t get to see Turbo the cat this time ): . It was a fun trip with my dog thank you.
Apr 14, 2021
Loved being on the River! The bed in the triplex wasn’t very comfortable and the sheets seemed too small for the bed though
Apr 11, 2021
I love this KOA. I usually stay in the deluxe cabins which are much more affordable than anything else in town with that many amenities. Will keep coming back for sure.
Apr 07, 2021
Two disappointing issues: Oven in kitchen could not be used as it was very dirty with built up burnt food, it kept smoking the cabin out. Gas BBQ was also dirty and had spoiled food all over it.
Apr 05, 2021
I will be calling and writing corporate. Our stay was unacceptable.
Apr 01, 2021
Customer service was great! When we asked or needed anything it was addressed. Our cabin was clean and our needs were met. We will be coming back without a doubt!
Mar 22, 2021
Our cabins heater cover was missing and the heater was so loud we had to turn it off to sleep. It was cold and only one blanket was provided.. The front room hide a bed mattress was so worn down that all you could feel were the springs. We stay at KOAs all the time, but this was very disappointing and not what we expected for the price we paid for the night.
Mar 20, 2021
I have stayed at many KOAs on the west coast; Ca. Nev. Oregon, Wa. Thought the Benbow was over priced and the triplex cabins were terrible. We upgraded to a single cabin and were happy with that but the bed was really mushy. Need new mattresses.
Mar 19, 2021
Loved our cabin location! Staff were friendly and helpful when we had a problem with our key. So nice to be close to the redwoods!
Mar 15, 2021
Beautiful place, very nice little cabins, and everything worked well. Staff was very nice , and helpful. Would definitely stay again.
Mar 11, 2021
Feb 25, 2021
The cabin I had was extremely dirty. Wall not painted since long time, mold in the dishwasher, plates super dirty, some lights not working. The worst was the heat system making noise of a carpenter workshop and the door covering it missing, I slept 2h that night. Horrible!! The manager came over casually and was very kind, recognize it all and discount. But there is a serious engineering issue!
Feb 24, 2021
Was better than expected. I was hesitant reading some of the reviews, but the studio deluxe cabin that we stayed at next to the river was nice, clean and newly renovated inside. The staff was also very helpful and answered all of my questions. We will be back in the future.
Feb 16, 2021
Jan 25, 2021
We had previously had a horrible experience at the Cloverdale KOA, but coming to Benbow we were pleasantly surprised. The layout of this place is so cute. Even with everything closed due to Covid, we found plenty of things to do with the kids. The cabin was clean, updated, well maintained and cozy ! Staff was friendly and incredibly helpful. We can’t wait to come stay again !
Jan 08, 2021
The campground is beautiful, love it. We were checking in family cabin, and unfortunately the cabin was used by someone smoking before. We came at Christmas Eve and there was no other vacant cabin that they can assign us. The manager onsite was very understanding, offered us a free night and invited us to Christmas dinner onsite next day, but we drove back the next morning. Good service!!!
Dec 27, 2020
It was horrible. Not only did they give us the wrong, smaller cabin for 3 people but there was no bedding for the sofa bed. I called to speak to a manager went back into the office, and all I was offered was a half price triplex room, similar to a jail cell. On top of that, the manager never called me back. Upon arrival, late at night, the cabin was 48 degrees and not warm til 1am. Don’t stay he
Dec 22, 2020
Krissy was an absolute sweetheart! She check us in quickly and was very helpful of information around the area for our next day outing. Thank you Krissy for everything! She made out stay there special.
Dec 01, 2020
Everything was easy and friendly about check in and we had a great time over all. We have two small girls and they loved being right next to the river and the playground. The cabin was smaller than expected but for our family it was fine. Some improvements needed: 1) the floor of the cabin was extremely filthy - our bare feet were black with dirt! 2) the bathroom light/heat lamp was too loud!
Nov 29, 2020
Loved it. The kabins are great. The area is beautiful. My family really enjoyed our stay.
Nov 29, 2020
The thing I would improve....the cabin could have been cleaner. I did feel all the bedding looked clean and inviting. Thank you for supplying the towels they were soft and absorbing.
Nov 26, 2020
Cute cabin, lots of things to do where it not a pandemic. Helpful staff.
Nov 19, 2020
It's hard to rate this place it's a beautiful place, the people are nice but our room marijuana so bad that I was vomiting most the night with a headache and also when I mentioned it to the front desk the person smiled at me and said it's Humboldt very unprofessional a lot of us don't smoke marijuana and it makes us sick so I would not recommend it to families or friends that have asthma.
Nov 09, 2020
Nov 05, 2020
Staff were very friendly, campgrounds clean, and we really liked the two bedroom cabin and all the kitchen amenities. The power went out on one side of the cabin just before we went to bed and the heater didn’t work at all in the cabin.
Oct 26, 2020
Relaxing stay and staff was friendly. The cabins were a bit run down for the price.
Oct 17, 2020
Everything was excellent.
Oct 11, 2020
Very nice place.
Oct 07, 2020
Cabin was clean and AC was working great, basketball courts were nice, and grounds seemed well maintained. Unfortunately the pool was freezing even though it was 95 degrees that day, the hottub wasn't working, and they ran out of water for the little kids water park...
Feb 09, 2022
Awsome amenities.. Golf, hot tub, swimming pool and plenty of space.. Thank you. We'll see you again..
- Jeff Kramer on Google
Feb 09, 2022
This place is very nice. If you are a tourist traveling threw take my word as a local for 44 years. This is one of the best RV parks around this area. And it's central for all the cool stuff around. It is always clean and the grounds are always very well kept. On the east side of the park is a nice golf course (as long as we are not in a drought and they can water properly) on the west side of park is a beautiful river. Plus they have walking paths all over as well. I would highly recommend this park for just you or the hole family.
- Nipsey Massey on Google
Feb 09, 2022
This was our second trip to this location and it won't be our last. The staff is so friendly and the property is so clean. Make sure to check out the hand made bennies and jewelry. I highly recommend this KOA!!!
- ambrosiathomson on Google