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RV Reviews

Jan 20, 2022
It would have been nice if had not been put in a spot that had deep mud puddles, the park was empty. Also why don't You ever get asked if you would like to up grade to a patio site? What makes this a Holiday KOA, they didn't even have the hot tub working. It should be listed as a journey, we saw nicer KOA's with less ratings.

CAMPGROUND RESPONSE / COMMENTS:

Our Redwood Rainforest can be very wet in the winter. We are always happy to adjust sites at request if the one you have is not great. Our Hot Tub is open and ready during store hours 8AM-8PM, and we have towels available in the office. Though the pool is closed for the winter. I hope you can return
Jan 20, 2022
Washrooms were cold, not expecting much at this time of year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting and your feedback. We hope you can visit again.
Jan 18, 2022
The campsite was nothing but thick mud and mud puddles. It was absolutely NOT worth $75/night. We called the office to explain and were told we couldn't get a discount but we could check out early or move sites. Unfortunately, the other "premium" sites were muddy as well. The dog area is small and it doesn't look like anyone takes care of it as there was dog feces everywhere. We won't be back.

CAMPGROUND RESPONSE / COMMENTS:

Our Redwood Rainforest can be very wet in the winter. We are always happy to adjust sites at request if the one you have is not great. We do our best to clean the dog park daily, but unfortunately sometimes a dog gets in and the owner might not clean up, before our staff arrives. Hope you can return
Jan 17, 2022
Very clean and easy!! The staff was awesome and will definitely be going back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! We appreciate the review and hope to see you again here in the Humboldt Redwoods at the Benbow KOA!
Jan 14, 2022
Jan 13, 2022
Lovely setting!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! Life in paradise nestled in the Humboldt Redwoods along the Eel River, we love our Benbow KOA!
Jan 10, 2022
It was just a place to spend the night. It had rained a lot & the ground was very muddy. The sites were designed a long time ago before the longer rigs. Our trailer has two doors. We could only get 1 door to fit on the cement slab. We could not have our slide out extended fully out as it was too close to the electrical post. Steve would like to come back & be the greens keeper! :)

CAMPGROUND RESPONSE / COMMENTS:

We hope you enjoyed our CA Redwood rainforest, it has loved our heavy winter rains! Yes, our park is historic, and connected to the Benbow Historic Inn, built by the Benbow family in the 1920's! We are always looking for new staff to help with our KOA and our Golf Course, please reach out!
Jan 09, 2022
We were just passing through. But the staff was very friendly and kind. Park is a little old. Spots were tight. Beautiful setting. We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting and leaving a review. Our park was part of the Benbow Family, and we are proud to continue the tradition of helping others experience the outdoors here in the Benbow Valley at the Benbow KOA!
Jan 05, 2022
One night stay only 1/1/22 to 1/2/22. Pleasant stay, jacuzzi was wonderful, and the staff was nice upon registration. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! We love enjoying the hot tub on a rainy Humboldt County day! Hope you can visit again!
Jan 04, 2022
fantastic. it was the perfect place to spend new years eve. the fireworks were amazing. the koa itself well maintained with friendly staff there was great places to walk our dogs too!
Jan 04, 2022
From the time I came in to check in the gal finished up with a gentleman and I was standing there waiting she never even looked at me or asked if she could help me. After getting our site # we arrived at the site and someone was in it, we were then sent to another site which was surrounded in mud and was not a 50/30amp site which we always request and pay for. It was a mess after driving all day

CAMPGROUND RESPONSE / COMMENTS:

So sorry to hear that our Staff was not attentive and friendly as we do our best to be. I will follow up directly to offer a discount on your next visit. We are always happy to let guests select a site, and switch if the one they selected is not desirable. Hope you can visit our CA rainforest again!
Jan 04, 2022
First time here. Had fun with friends, great fireworks. We’ll be back. Thanks

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! It was so great having a New Years Eve Fireworks show we hope we can continue as a tradition for next year!
Jan 03, 2022
One of our favorite Campgrounds in Northern California.
Jan 03, 2022
Property was clean and staff is friendly
Jan 03, 2022
Nice friendly people, easy walk to the Benbow Inn for dinner!
Jan 02, 2022
Great site, friendly and helpful staff and clean facilities.
Jan 01, 2022
Dec 27, 2021
Great location with natural beauty all around. Friendly and helpful staff. Infrastructure maintenance issues are an obvious challenge. Hope that Justin, the new manager, can achieve his goal of getting some things fixed. Our 10th visits in the last two years. We'll be back for sure.
Dec 27, 2021
Dec 27, 2021
Great accommodations and friendly, helpful staff!
Dec 27, 2021
Our third time here in 10 years. Seems as though they may not be keeping up on things. Our power pedestal site #98 was totally missing the cover for the power plugins, not a safe thing when it is pouring rain. Seems as though the sites are smaller than before at only 55'. The young girl at the desk on Christmas night was great and very courteous!!!
Dec 22, 2021
The campground is well maintained and attractive. The staff was helpful and the store and gift shop were nice. Also, it was quiet.
Dec 20, 2021
Dec 20, 2021
Great staff
Dec 20, 2021
Sites were not well maintained for winter use. Muddy and narrow gravel pads. Over priced for what you get.
Dec 20, 2021
Dec 20, 2021
Dec 19, 2021
Great staff. Clean facilities.
Dec 19, 2021
Pleasant KOA experience about one-hour south of Eureka, CA. Clean bathrooms, friendly hosts. We were told the Internet connection was weak. They were correct.
Dec 15, 2021
Dec 15, 2021
Prompt friendly service from the staff. Nicely equipped store

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! We are glad you had a great time and hope you can return again to the Benbow KOA along the Eel River!
Dec 14, 2021
Was very rainy so they assigned a site that was a swamp while other nearby spots were higher ground. Other than that the place was average.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting and taking the time to leave a review. We are always happy to adjust sites for our guests preference. Indeed, it was a very wet and stormy weekend, the river is very full again! We hope you can visit us again in times of better weather, we have loads of fun summer activities!
Dec 11, 2021
So clean and well laid out with friendly competent staff. Nice to have a store in the office and so nice to have a well maintained laundry room that was open late.
Dec 10, 2021
We enjoyed the short time we spent there, and would come back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting, we hope you can come again too for a visit in the Humboldt Redwoods!
Dec 09, 2021
Dec 09, 2021
One of the nicest KOA's I've ever stayed at .
Dec 09, 2021
The staff is amazing here they go out of their way to help you. But the park is negleted. Leaves arent blown and the laundry room. Cobwebs on skylights leaking washers and non operational dryers. It was dirty. The grounds I bet were once stunning. But the price...omg if they arent going to pay attention to the facility the 60 a night charge? No. 35 or 40 would have been enough.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting. We do our best to keep up with the falling leaves, it is a daily chore for our Landscaping Crew. We hope you can visit us again here in along the Eel River in the Humboldt County Redwoods!
Dec 06, 2021
Very nice stay along a branch of the Eel River, close to the amazing Avenue of the Giants. Extremely helpful KOA staff.
Dec 04, 2021
Clean park with a level site. Lovely setting.
Dec 01, 2021
Dec 01, 2021
i am very tired of being told as soon upon entering building to put on a mask, and not very nicely at that , the facilities are in great cond. and it is a nice place to stay .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your understanding during these times. Due to local Mandates and Restrictions, we are still required to wear Facial Coverings indoors. We hope you can visit again.
Dec 01, 2021
Our stay was wonderful as usual. The only snag was Justin.. I had made reservations many months in advance for our favorite site. I even called twice before our stay to make sure we had that spot. Justin decided to give it to someone else.. When I arrived for our 5 night stay , I was given a regular spot. We felt his actions were wrong and he had no right or reason to do so.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. As mentioned, due to the water leak, we had to move your site. It was not given to another camper, but closed down due to the water leak. Again, so sorry for the inconvenience, I hope our refund was acceptable and you can return again. Best wishes. Justin-General Manager
Nov 30, 2021
Always a good time at the KOA!
Nov 29, 2021
Great stop in a great area. We were one-nighters but it would make a great multi-day family reunion spot.
Nov 29, 2021
Stayed over Thanksgiving. Management worked hard to put our rigs (3 families) together. 2 of the 3 spots were soaked the whole time. They were kind and moved us. Looks like a leak that will need to be fixed (why there is 4 not 5 stars) Kids loved to golf and the activities. Note: there is a ‘bus’ that will take you into town if you don’t have a car. Walked to Benbow Inn and River. Will come

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! We are glad you had a great time and hope you can return again to the Benbow KOA along the Eel River!
Nov 28, 2021
It's a great mid point stop on the way to eregon staff is pleasant. Slots are a bit snug but for an extra overnighter not a problem. Only critique is that the restrooms were shut down for about 45 minutes at 9:30 in the morning. Couldn't use the shower or toilets in the morning and there are no amenities within an hour of the place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting. We are so glad you had a great time! Unfortunately the morning of your stay we had an emergency repair in the Rear Restrooms that morning, sorry for the inconvenience. We have another Shower and Restroom Facility at the front of our campground as well.
Nov 27, 2021
This KOA is fantastic! Tucked next to a river and views of the nearby hills. It has a lot of amenities. We didn’t get a chance to take advantage of all them because we were busy doing other things. A full-sized golf course, general store, pool, etc. We are already planning to return with friends.
Nov 27, 2021
Nice site and location. Inadequate number of trash containers and subpar internet, even the paid version.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting and your feedback. We are working on upgrading our WiFi System, as it can be slow here in the Redwoods. Our Four Dumpsters and Two Recycling Stations are spread throughout our Camp Ground to be convenient for our guests.
Nov 26, 2021
Great KOA. We have stayed here in the past, many upgrades, clean, love it!
Nov 21, 2021
Feb 09, 2022
Awsome amenities.. Golf, hot tub, swimming pool and plenty of space.. Thank you. We'll see you again..
- Jeff Kramer on Google
Feb 09, 2022
This place is very nice. If you are a tourist traveling threw take my word as a local for 44 years. This is one of the best RV parks around this area. And it's central for all the cool stuff around. It is always clean and the grounds are always very well kept. On the east side of the park is a nice golf course (as long as we are not in a drought and they can water properly) on the west side of park is a beautiful river. Plus they have walking paths all over as well. I would highly recommend this park for just you or the hole family.
- Nipsey Massey on Google
Feb 09, 2022
This was our second trip to this location and it won't be our last. The staff is so friendly and the property is so clean. Make sure to check out the hand made bennies and jewelry. I highly recommend this KOA!!!
- ambrosiathomson on Google