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RV Reviews

Nov 20, 2021
Nice quiet and easy to get a lot and easy to leave needs some utilities repair washers dryers showers but great overall.
Nov 18, 2021
Very nice camp spots. Lots of space and grassy area. Bathrooms clean and nice. The store was well stocked and set up very nice. Benbow Inn was just a short walk. Delicious food-must do! Best Crème brûlée ever!!! Fabulous hiking just a short drive away. Richardson Grove was stunning. Would go again.
Nov 17, 2021
Nov 16, 2021
They were wonderful to us. offered any help we might need. My husband was having problems walking and they were just there if we needed them. So very special. Thanks to the team at Benbow.
Nov 16, 2021
Great costumer service, very clean !
Nov 15, 2021
Get rid of the UNAPPROACHABLE, RUDE, DISMISSIVE, JUDGY, DISCRIMINATORY, NOT GENUINELY FRIENDLY, "MANAGER," JUSTIN,& The park would be a much more pleasant ENERGY. I had Cats, READ you were PET FRIENDLY, STAYED OVER 3 WEEKS total & LOVED the spot, NOBODY SAID ANYTHING & I EVEN PAID the extra $30 TO JUSTIN, to be a MEMBER, the last 2 WEEKS I PAID for, HE kicked me out AFTER I PAID.Ill Be CALLING.

CAMPGROUND RESPONSE / COMMENTS:

As discussed, we cannot have animals freely roam our campground. You stated you could not keep your animals leashed or inside, after being told it was necessary. You were given much flexibility, including extremely late check out. You purchased a KOA Membership, that gives a 10% discount at KOA's.
Nov 13, 2021
All the staff that I encountered, from groundskeeper to check-in is very helpful and courteous. The bathroom and showers were upgraded, very eye-appealing, clean and the water was hot with good pressure. The store had last-minute necessities. Make sure the check out the Benbow Inn. Thanks. Would stay again. Highly recommend.
Nov 11, 2021
We enjoy our stay with Benbow immensely.
Nov 10, 2021
We had a great time. There was a group of 9 rigs. All went well. Office staff was very kind.Thank you.
Nov 09, 2021
We just stayed over night, but the facility was very neat and the staff was very pleasant.
Nov 09, 2021
Our stay was November first so it rained when we checked in and rained when we checked out but the weather in between was warm and dry. This was our first time at Benbow KOA. We appreciated the paved roads and concrete pads, especially during the heavy rains. There were a couple of complaints. The basketball court had four basketballs and all were flat. The gutters were backing up in the rain

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! The rains were heavy for October, but so needed after that long drought! Our Front Desk Staff is always happy to offer a new Basketball or help pump them up, sorry to hear they were flat during your visit. We hope you can return again to the Humboldt Redwoods and Benbow KOA!
Nov 08, 2021
Nov 08, 2021
Single night. Comfortable and nice natural surroundings
Nov 07, 2021
Very very nice. Great staff. Great grounds.
Nov 06, 2021
Nov 06, 2021
Nov 06, 2021
We stayed here last year and felt much more welcoming. Nice welcome when we arrived but next day I went in to ask question and got a very unhelpful response; lady behind me received same type response Made you feel like you were bothering her. Checking ouI went in office and guy was very welcoming and friendly. Told about a rotting pumpkin on our table was there before we arrived he was thankful

CAMPGROUND RESPONSE / COMMENTS:

Thank you leaving a review. We train our staff to be friendly and welcoming to our guests. We are disappointed to hear of the service you received, that is not our standard. I was there when you checked out, General Manager Justin Legge. I hope you can visit again, and we can make it a great stay!
Nov 05, 2021
Wonderful. Office staff were friendly and helpful! Camp site as great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting, hope you can return again!
Nov 04, 2021
We have stayed here a few times when traveling to Petaluma area. Staff always helpful and friendly. Have camped in 22’ camper van using back in sites as well as pull through. Some back in sites have an uneven patio area otherwise no problem. Used the pool and hot tub area which have always been clean and very enjoyable. Good selection of food and souvenirs in store.
Nov 04, 2021
We enjoyed ourselfs..the new staff is working hard to get it back up to standerd. The managers and all the employees were so helpful and nice.we will stay again in the future and hope others will go and enjoy this place..

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review, we appreciate the feedback. Thank you for taking note, we are doing our best to refresh our Benbow KOA to help make more Redwood Camping Memories for decades to come!
Nov 04, 2021
the staff were a big help to us and were there when we needed them, thank you. mike& janet

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! It is our pleasure to help our guests have an enjoyable time here at our home, the Benbow KOA!
Nov 02, 2021
Very nice park.
Nov 02, 2021
Uncovered pedestal with exposed sprinkler wiring and no cover over rv connections in the rain. Huge rotting pumpkin on the picnic table on Halloween. Empty water bottle not picked up and mud, mud, mud.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to leave a review. We do our best to Check Each Campsite before our guests arrival, so sorry that we missed your site that day. Our Front Desk and Maintenance Staff are always around and happy to assist to make your stay as enjoyable as possible. Hope you can return!
Nov 01, 2021
55' Pull Thru Patio site. Easy enough to get in. Not so much getting out. Fortunately the park was not full - most CORNER sites occupied w/ tow vehicles parked cross ways etc., we had to traverse through two rows (drive through the two sites in front of us) in order to be able to make the turn to get back on main road to exit the park.
Nov 01, 2021
Very nice, clean facility with level spaces. Convenient to freeway. Very expensive, though, especially when WiFi costs extra. Out of five men's showers, two were Out of Order, two had no seats, only one was fully functional.
Nov 01, 2021
Alas the weather didn’t cooperate but the location is amazing and the camp was well maintained. The staff were all very friendly and helpful and definitely a major plus for this KOA. - The facilities that were (seasonally) open were good and always clean. In fact the only issue that stops a 5 star was very poor/ non WiFI except in office/laundry.

CAMPGROUND RESPONSE / COMMENTS:

It can be rainy rainy here in our Humboldt Redwood Forest, but if you pack a nice raincoat can be a magical time in the Redwoods! Our WiFi Network is currently undergoing a significant upgrade to enable our guests a stronger connection here at the Benbow KOA, this should be completed soon!
Oct 30, 2021
We like KOA’s for convenience, they always seem to be able to accommodate a stay, even on short notice, and I am partial to full hookups. The Benbow KOA is located on the Eel River and is surrounded by magical Redwoods. The park was maybe a quarter full, mostly long stays (more so in the cabins). This said, we were given a spot right next to another RV. Sites are short.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting, we appreciate your review. We love living in the Humboldt Redwoods along this beautiful river! When booked online, the reservation automatically designates a site. We are always happy to place guests in specific sites if desired or requested. Hope you can visit again!
Oct 25, 2021
Oct 23, 2021
Warm welcome. Nice site.
Oct 22, 2021
Staff very friendly. Campground is clean, close to many activities. We will be going again.
Oct 20, 2021
Oct 19, 2021
Oct 19, 2021
AlwAys a friendly staff. Really dislike how fast people drive through the grounds and seems to be others than just registered guest. Ever thought of a gate to keep others out? Disappointed about splash pad still being closed yet the grounds water sprinklers are still being used.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting, we appreciate your review. Our Campground has a posted speed limit of 5 MPH or less, we do our best to enforce. We issue Yellow Car Passes for guests and have staff check with any vehicles not displaying.
Oct 17, 2021
WiFi is unusable outside of the office area. WiFi to purchase $20 for 5gb also was unusable with signal too weak. Customers need WiFi. Do better. Next time I will remove rating stars.
Oct 17, 2021
One night visit, in mid October. Park was not busy which made it nice. Biggest noise came from the highway. Would stay again when the opportunity presents itself.
Oct 17, 2021
Why aren't there recycle bins? Why are the 30 amp plugs upside down in some sites, making it next to impossible to plug in surge protector? Staff is very nice, though. Campground clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! We have two Recycling Stations at our Campground, one in the center near most of our Pull Thru Sites, and one towards the back by one of our Showers and Restrooms. We are currently updating our Campground Map to make there location more clear. We hope you can return again! :)
Oct 16, 2021
Had a good time was wrong was running late and just whipped in there and they had accommodations friendly staff daff clean campground would definitely stayed again

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we appreciate the comment. We will see you on your next visit to the Redwoods!
Oct 15, 2021
Oct 13, 2021
staff very helpful----the park is beginnig to show its age---drought conditions doesnt help ---sites could use additional gravel and leveling---hopefully some rain will give the grounds much need help---stayed twice and would return---

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting. This years historic drought was tough on our golf course and lawns. We hope for a nice refreshing wet winter! We hope you can come for another visit someday again to the Redwoods and Benbow!
Oct 13, 2021
I arrived a few minutes before the office closed and it was dark which made it difficult to find my assigned spot - it would've been nice if the person hopped into a golf cart and allowed me to follow her directly to the site but instead I drove around for about 45 minutes. The sites were very close together but fortunately I had very considerate neighbors. The bathrooms were beautiful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting. We appreciate the feedback. We designate each row with a Reflective Sign, and Each Site with a Reflective Number for travelers arriving after the sun goes down. We are glad you found our facilities were beautiful and hope you can return again!
Oct 10, 2021
Your Park was very clean as usual nice Neighbors nice team my husband just wishes that you would put be key box in another place so when we leave he doesn't have to stop and get out of the coach haha thanks for the stay Dave and Marie Hilber

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting with us again. We appreciate the feedback and suggestion. We will look into adding an alternative Key Drop to make it more convenient for guests checking out. Hope you can visit us again!
Oct 07, 2021
It was exceptional. The staff went out of their way to make our stay something to remember. Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! Appreciate the feedback. It is our pleasure to help our guests have a great time at the Benbow KOA in the heart of the Humboldt Redwoods!
Oct 06, 2021
Clean and friendly. Wanted to stay here for a long time. I will be back
Oct 06, 2021
We had a great one-night stay at the Benbow KOA. It was our first stay at a KOA campground and we were impressed by the amenities. We didn't use the pool or anything, but I'm sure had we stopped in after a longer time on the road or dry camping that the campground would have been a welcome respite. We will definitely be back and have already started recommending it to fellow campers we know.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting. We hope you can visit again during our warm summer months for a relaxing day by the pool!
Oct 05, 2021
The power pedestal was not working for my 30 amp service. I called the night manager and he came to check it out and said he was not an electrician and was not able to fix the problem, He offered another site but as you know once you are set up you do not want too move your motor home.. We left earlier the next morning so I was not able to speak to managements about a prorate price on my site.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We understand it is not desirable to change sites after arrival. We appreciate your understanding in not being able to get an electrician out that night. We wanted to at least offer an option to move. Please reach out to us so we can offer a discounted stay next time.
Oct 04, 2021
Oct 04, 2021
You have to pay for Internet access???? This was a first on our trip. Unheard of in this day and age!!

CAMPGROUND RESPONSE / COMMENTS:

Our Free Wifi Network is offered to our guests at check in, and listed on your CampSite Map. There is a Paid Premium service also available for those that want a faster connection. Here in the Redwoods, our WiFi speeds are not as fast as in the developed areas.
Oct 04, 2021
The park was very clean and seemed like a lot to do.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting! We have a Pool, Hot Tub, Kids Splash Park, Playground Area, Game Room, General Store, and oh so much more here along the Eel River in the Humboldt Redwoods! Hope you can visit again!
Oct 03, 2021
Oct 03, 2021
T try his campground is fine just looks tired . Could do with some maintenance ,lite fixtures need to be replaced or fixed ( hanging on the post) ,directions on which direction and site numbers are. Sites are very close together and roads .

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the feedback. We are always working on our Benbow KOA, thank you for bringing the broken Light Post to our attention. Hope you can visit again.
Feb 09, 2022
Awsome amenities.. Golf, hot tub, swimming pool and plenty of space.. Thank you. We'll see you again..
- Jeff Kramer on Google
Feb 09, 2022
This place is very nice. If you are a tourist traveling threw take my word as a local for 44 years. This is one of the best RV parks around this area. And it's central for all the cool stuff around. It is always clean and the grounds are always very well kept. On the east side of the park is a nice golf course (as long as we are not in a drought and they can water properly) on the west side of park is a beautiful river. Plus they have walking paths all over as well. I would highly recommend this park for just you or the hole family.
- Nipsey Massey on Google
Feb 09, 2022
This was our second trip to this location and it won't be our last. The staff is so friendly and the property is so clean. Make sure to check out the hand made bennies and jewelry. I highly recommend this KOA!!!
- ambrosiathomson on Google