Cardinal / Ottawa South KOA Holiday General Information

Come and discover family camping at its best. The Cardinal / Ottawa South KOA Campground is your premier family vacation destination, focusing on family fun with planned activities and themed weekends, as well as a large pool, splash pad, big bouncers, pirate ship playground, foam parties and much more!  We value our customers and make GREAT! service our top priority - winning the Presidents and Founders awards, and also being the only KOA in Canada to win the Rising Star award. We improve our park on a continuous basis to provide a top-rated facility, with all the key amenities you could want and need, at your home away from home.  We have many sites to choose from for your camping pleasure, from a standard back in all the way up to a deluxe patio site. We even have an array of camping cabins for those who don't have an RV but still want the Glamping experience. FAMILY OWNED & OPERATED!

• No Fireworks, Firearms or Generators are permitted.
  
• Golf carts, ATVs and Motorcycles are not to be used for transportation within the campground. 
  
• Disruptive or disturbing behavior, vandalism, loud music, profanity or abusive language will not be tolerated. 
  
• Parents are responsible for their children at all times and for any damage or injury they cause regardless of age. 
  
• Please do not tie anything to our trees, as the bark is very soft. 
  

A complete list of rules and regulations can be found on the back of the campground map you will receive upon check-in.

WE PERMIT VISITORS for a charge. Please see front desk staff to register visitors to your site when they arrive. Daytime passes are valid until 10pm. Children 5 and under are free.

We only allow ONE camping unit - one tent, one trailer or one motorhome - on a site. We do not allow more than one tent on a site, no exceptions. Tents must be set up on designated tent sites, they are not permitted on RV sites UNLESS it is a dining tent.

We also allow you to park ONE vehicle on the site. We provide free parking in our visitors lot for a second vehicle. PLEASE DO NOT PARK ON THE GRASS as it causes damage. We are situated on a clay/sand bed so the ground is soft and it is very easy to make ruts in the grass. Damaged grass and grounds will result in a calculated fee based on the degree of damage.

There is a free dump station for our registered guests and a mobile pumping service for a fee of $20.00 (tax included). During peak hours, assistance is available for pumping at the dump station. Stay five or more nights and get one FREE on-site pump out.

In the Province of Ontario, the transportation of wood is prohibited by law. As a result, we do not allow wood to be brought on site as it may result in bug infestation. Firewood is available for purchase in our camp store.

REGULAR WEEKENDS AND WEEKDAYS:
RV/Tent Sites — 48 hrs or more before scheduled arrival - $20.00 fee with the rest of the deposit returned; within 48 hrs of scheduled arrival you lose your full deposit;
Cabins — 1 week or more before scheduled arrival - $25.00 fee with the rest of the deposit returned; within 1 week of scheduled arrival you lose your full deposit;
Lodges — 2 weeks or more before scheduled arrival - $50.00 fee with the rest of the deposit returned; within 2 weeks of scheduled arrival you lose your full deposit.

LONG WEEKENDS:
RV/Tent Sites — 7 days or more before scheduled arrival - $25.00 fee with the rest of the deposit returned; within 7 days you lose your full deposit;
Cabins — 14 days or more before scheduled arrival - $50.00 fee with the rest of the deposit returned; within 14 days you lose your full deposit;
Lodges — 21 days or more before scheduled arrival - $100.00 fee with the rest of the deposit returned; within 21 days you lose your full deposit.

NOTICE: We do not offer refunds for early departure after you have checked in.

Our site rates are based on 4 people on a site.  Additional charges apply for any additional people up to 6; however, if they are children 5 and under, there is no additional cost.

The maximum you are allowed on a site is 6 people.

RV/Tent sites: Check-in time is any time after 1:00pm* / Check-out time is 12:00pm (noon)
Late Check-out - If you would like to check out late, we can extend your check-out time depending on availability. Please see front desk staff for assistance. Additional charges will apply respective to your late check-out time.

Cabins/Lodges: Check-in time is any time after 4:00pm* / Check-out time is 11:00am
Late Check-out -  If you are in a cabin and would like to stay on the grounds late, we can extend your party's stay, however you must vacate the cabin and be parked in our visitors lot for the remainder of your visit. Late check-out fees apply after 12pm (as per above). Please see front desk staff for assistance. Additional charges will apply respective to your late check-out time.

**If you are looking to check in earlier than our official check-in times, please call ahead of time and let us know so that we may confirm the availability for you to do so. Keys for cabins are NOT guaranteed until official check-in time, regardless of early check-in.

NETWORK ID: KOA Cardinal 
Password is provided upon check-in.
Cardinal Ottawa South KOA offers complimentary WiFi as a courtesy to our guests. Please note that this service is extremely limited and cannot be guaranteed at any time. While it may allow for basic browsing (such as checking email or light internet use), connections are often slow, unstable, and not suitable for streaming, video calls, or large downloads.

We are located in a rural area, and our internet speeds are highly restricted. This means that access may be intermittent or unavailable altogether, especially during peak times.

PLEASE PLAN ACCORDINGLY: INTERNET ACCESS IS NOT GUARANTEED.

All personal property brought into the campground is at the Registered Camper's risk and campground management shall bear no responsibility for any damage, loss or theft of such property. All campers assume the responsibility of maintaining proper insurance on their camper and personal property. We are not responsible for any damage to any camper or personal property for any reason including an act of God (i.e. wind, lightning, hail, fallen branches, trees, etc.), accident, fire or vandalism.

Please note that we do not rent our sites to young adults; campers must be 21 years of age or older to reserve a site.

We ask all our guests to keep in mind that there are many young children on site having lots of fun, so we ask that you drive very cautiously and refrain from using profanity in public areas.

Two night minimum on weekends is a Friday and Saturday night. If you require a shorter reservation, please inquire via telephone.

Three night minimum on long weekends are a Friday, Saturday and Sunday.

Quiet hours are between the hours of 11:00pm to 8:00am.  

Please remember that guests' travel plans vary and all campers appreciate a good night's sleep.

Please no radios, music or outdoor TVs on between 11:00pm and 8:00am.  Please no generators.
Children must be on their site during this time.

In addition to the KOA Pet Policy, we have the following restrictions:

WE DO NOT ALLOW PETS IN OUR CABINS AND LODGES (unfortunately, no exceptions).

Our insurance and Ontario provincial law DO NOT ALLOW us to have PIT BULLS OR ANY MIX OF THIS BREED on site.

Aggressive pets of any breed are not welcome.

Please CLEAN UP AFTER YOUR PETS. Poop disposal stations and poop bags are located at the Dog Park and near the Garbage Shed. 

All pets must be leashed. Do not leave your pets unattended, either on your site or in your trailer.

For health reasons, pets are NOT permitted in the store, pool enclosure, playground or Big Bouncer areas.

Please do not let your pet bark excessively, be respectful of your neighbours.

Mini Putt: $3.00/person - children 5 and under are free.
Bike Rentals: $4.00/½ hr for a one seater; $5.00/½ hr for a two seater; $7.00/½ hr for the family bike (four seater). The family bike must have an adult driver.

Events scheduled on the weekly and weekend activity sheets are without additional costs unless specified. All events are subject to change without notice.

We have a Chip Wagon and a Fireside Pizza on site.

Starting the Victoria Day Weekend, the Chip Wagon is open on Fridays at dinner time and the Fireside Pizza is open on Saturdays at dinner time. Hours vary depending on demand, and additional open dates occur during July and August, so check your schedules when you register for details.

Food Services close on the Thanksgiving weekend.

Alcohol: We are not licensed, therefore ALCOHOL may only be consumed on your campsite and only by persons of legal drinking age in Ontario (19 Years).

Management reserves the right to ask any person to leave without a refund because of excess drinking. NO ALCOHOL CONTAINERS ALLOWED OFF YOUR SITE. 

Marijuana: We have reviewed the operational, social, medical and ethical aspects of marijuana use on our campground and in the interest of our guests and the safety of all involved WE DO NOT ALLOW THE USE OF NON-MEDICINAL MARIJUANA on our property. Management reserves the right to ask any person to leave without refund because of marijuana use on site. 

CARDINAL / OTTAWA SOUTH KOA ADDRESS:
609 Pittston Road, Cardinal, ON K0E 1E0 

RESERVATION / FRONT DESK PHONE: (613) 657-4536
MAIL: [email protected]
WEBSITE: CardinalKOA.com