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Campground Reviews

Aug 30, 2021
We had a great time for our first family camping trip
Aug 30, 2021
Aug 30, 2021
Aug 30, 2021
The spots are very close together. For how much it is I expected more space. Ocean and pool were nice.
Aug 29, 2021
Loved how close the beach and pool were from our cabin!
Aug 29, 2021
We wanted a pull thru and was told the place was booked solid. It wasn’t. Our spot was totally not level and almost impossible to level our RV. We had the loudest neighbors ever. They werent considerate of anyone. The pools in the back were extremely cold. The one in front was so much better. Would we go back? No.
Aug 29, 2021
This is a nice camp ground right on the bay. However, the sites are really close together. We were not given any info at check-in. Just a map and a list of activities. But no info as to Wi-Fi, that had no internet!! I still haven't figured out why Wi-Fi with no inrenet. If was another with a password but we not get anything about this. Also very little shade. Most sites are in the sun
Aug 29, 2021
We spent 4 nights there and had a wonderful time. Everyone very friendly and helpful! My only complaint would be about the restaurant behind the koa. The food was way to expensive!!
Aug 29, 2021
Aug 29, 2021
Good stay. Understaffed in the front office sometimes but so is everyone now. Thanks
Aug 29, 2021
Clean, friendly staff.
Aug 29, 2021
Aug 29, 2021
I wish I were able to select my own space. We were placed in a tiny spot when there were so many other spaces available. I don't think I will reserve, but instead, get to the place and choose the more convenient spot for us when we arrive. The beach was beautiful, the pools and all the other amenities KOA provides were great.
Aug 28, 2021
We had a group of 5 families and everyone had a great time!
Aug 28, 2021
Aug 28, 2021
Great area, friendly staff. Had a great time
Aug 28, 2021
The staff is not friendly and helpful
Aug 28, 2021
2nd time there and we really like it there. Disappointed with the grass this time, very weedy and high caused bugs.
Aug 28, 2021
Aug 28, 2021
We were given a filthy cabin @ first. Requested from front desk Charese to give us another cabin. Not only she's not helpful at all but dishonest & disrespectful. I understand the amount of work she does when there's a line of people checking in. But it's part of her job to solve issues like this. Thanks to staff America. She saw the filthy cabinShe helped us move to an acceptable & better cabin.
Aug 28, 2021
Paid for first-class facilities, did not receive them. Pool was not clean early Sat AM. Picked out a plastic cup, clumps of hair. Very disappointing. There is no way we would have put our head under the water. The beach area was not cleaned. There were a set of beach chairs and umbrella laying there for what looked to be a long time, lots of seaweed. Place could be a gem, did not fit the bill.
Aug 28, 2021
1.It is nearly impossible to reach the front desk by phone. When I had a issue, I had to drive to them to discuss it. 2. They don’t really enforce camping etiquette. 3. WiFi is useless
Aug 27, 2021
Kids had a great time, didn't want to leave the beach. Nice an shallow for for little kids to play.
Aug 27, 2021
The deluxe cottage that we're staying for 2 nights are not quite clean, lots of dirty finger prints on the walls and doors. No hot water on the next day. The kitchen sink gets clogged easily. All in all the cape charles KOA resort is a great place to take a family. Definitely we will come back to this resort. I'll give 4 star .
Aug 27, 2021
Nice place to stay. We rented a cottage as we had done at other KOA's. It was clean and everything was in working order. It did need a little touch-up as in paint but overall it served its purpose. The location was small which was okay wish their wer some more things to do on property after a few days it was little boring for my older kids. Overall for the 4 days we stayed, we had a good time
Aug 27, 2021
Everything was great with one exception. The computers were down when we checked in. Long story short, we were overcharged when the system came back up. Still no response from customer service to correct it. Be aware and check your credit card statements. Also the Jackspot bar at the beach adds the tip into your bill automatically regardless of group size, so be aware of that as well.
Aug 26, 2021
Prices were way too high at Jackspots. We had to pay a $7 gratuity for takeout. Why? Air conditioner vents were moldy. No spatulas to cook with. No colander. My husband had to fix the handles of 3 pots. Smelled sewage several days. The knats were atrocious. Bed wasn't made. Shower curtain held up by 2 hooks. Blinds were broken. RV 23 wasn't clean. Positive side is staff was very friendly.
Aug 26, 2021
Friendly staff, very clean bathrooms on camp grounds.
Aug 26, 2021
Had a great time at the campground. Plenty of space between sites. Beach was a plus. Only thing we didn't like was the little black bugs that seemed to appear around sunset.
Aug 26, 2021
Staffing appears to be in short demand at the campground. I feel the campground camping sites should be mowed more often. Alot of sites we seen with campers on them had over a foot of grass on site. Some campers we talked with it stated the grass was high when they pulled onto site. The rule of thumb, first impressions are lasting impressions.
Aug 26, 2021
I was extremely disappointed with my experience at registration. My niece and I checked in at the same time, same type of sites and I paid $50 more the first night an $20 more for the next 2 nights. Then when I rented a golf cart I paid for 1 night only so I could check with my husban,I went back in 3 minutes later to get the 3 night deal and was told sorry you must pay full price. Never again!
Aug 26, 2021
Love the area itself, it’s private and water was great. The customer service is the issue. They are short staffed so nobody answers the phones at front desk. Had to drive up there multiple times to request the same things as it wouldn’t happen. AC stopped working and they don’t have maintenance after 6pm so was without it all day and night.
Aug 26, 2021
Enjoyed the area but was disappointed with being able to get in touch with someone when needing assistance, example, the smoke alarm started going off for no reason and couldn't get it to stop, had a fellow neighbor try to help, called the number to front desk area and went to voice mail, called the security line and left vm, never got a call back. too much to type apparently. other issues too.
Aug 26, 2021
Aug 26, 2021
Aug 25, 2021
Really nice place beach is cool pool is nice place is clean grass is a little high on campsite attracted a lot of vugs that the only down side
Aug 24, 2021
Disappointed in Jackspot hours. We understand however when your pay premium rates and a resort fee you deserve premium service
Aug 24, 2021
Overall, we had a great stay at this park. It is well maintained and groomed, clean and offers an abundance of amenities. The only possible less than perfect comment would be the sites are really close together and some what small by comparison to other RV parks.
Aug 24, 2021
The sites needed some tlc, and quiet hours need to be enforced!
Aug 24, 2021
Our cottage was very dirty and run down. For the price, the upkeep should have been better. There was ducktape to repair things, stains on mattresses and the couch and the cabin smelled like smoke.
Aug 24, 2021
Aug 24, 2021
Staff was very friendly. The rv site was perfect for our 42ft fifth wheel. The restaurant on the propery had really good food. The beach was very nice. The band on Saturday night was great. The only negative was the grass needed to be cut.
Aug 24, 2021
Very overpriced for this party campground
Aug 24, 2021
Aug 23, 2021
Enjoyed our 2nd stay of the summer. The only improvement I would recommend would be to keep the beach/parking lot area cleaner. Very few trash cans around. Always seems to be left over items from the previous day laying around.
Aug 23, 2021
We always love Cape Charles KOA, even with this year being somewhat different it was still a wonderful stay! We looked forward to returning many times�
Aug 23, 2021
The maintenance staff and grounds were great. The front office and restaurant were terrible. Please hire some competent staff to work the front office. Only one person during our stay seemed to have knowledge of what she was doing.
Aug 23, 2021
it went really well,
Aug 23, 2021
Aug 23, 2021
Relaxing friendly
Dec 13, 2021
It was our first time here, and was a windy November weekend. We rented a Deluxe pet-friendly cabin. I was honestly impressed by how clean and fresh smelling the cabin was. The rooms are small but very cozy and they come with linens, individual cooling/heating systems, and the master bedroom has its own TV. The kitchen was very well equipped and clean. It even had a hair dryer, towels and some toiletries in the bathroom. The view is amazing and we are looking forward to coming back next season.
- Ramona Ciorcila on Google
Dec 13, 2021
Nice Campground, very clean facilities. We rented a cabin and it was lacking in some items. Sleep 6 but only had Linens and dishware for 4. Also didn't have a frying pan or a spatula so it was difficult to make some of the meals that we had planned. Otherwise the cabin was very clean and the staff was very friendly. It was a quick walk to the beach and although it wasn't I'll deal whether the kids still had a great time. A couple of playgrounds also were entertaining for the kids. I would definitely recommend and we plan on coming back. We will be more prepared this time with extra stuff.
- April Ford on Google
Dec 13, 2021
First time here. Nice place and friendly staff. Was easy and comfortable.
- kimberly furino on Google