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Campground Reviews

Aug 17, 2021
Aug 17, 2021
This KOA is extremely clean, convenient, so nice that we can't wait to return here for another stay. We love everything about this KOA and the employees are very nice and helpful.The pool, the beach and we can't forget about Jacks. It is such a pleasant place to stay and have good safe and clean fun. We stayed at another campground called Cherry Stone and we are never going back there. GO KOA
Aug 17, 2021
I had a miserable stay at Cape Charles Koa. I stayed in the Safari Tent. It was not sealed, which allowed insects and animals to enter easily. There was a stray cat that invaded my tent 3 times. I attempted to call the 24hr desk over 30 times and no one ever answered the phone. I did not rest for 3 night stay. I requested to speak to a manager and left a message, but have not received a response.
Aug 17, 2021
First time at this KOA and my weekend was amazing! staff was friendly and assisted me with parking my RV. Other campers were very friendly. The park was very clean and the BEACH!!!! very nice. planning my next visit ASAP to stay longer.
Aug 17, 2021
The RV was clean and when we had an issue with the electricity going out the maintenance folks were out fast and corrected the issue. The staff were friendly and helpful!
Aug 17, 2021
Aug 17, 2021
Great campground. Friendly staff , clean and what a great beach to enjoy our stay. Restaurant was a no go, ordered drinks to go and only a few staff to handle the high volume. These are the times we live in now. Awesome spot. We will definitely return in the future.
Aug 16, 2021
Everything was ok with our stay. The pool needed help from being understaffed. Jackspot (maybe owned my someone else) needed to be open and staffed. I understand it is very hard to get employees currently. Not really a complaint just would have made it more enjoyable.
Aug 16, 2021
Aug 16, 2021
We rented an rv Monday-Saturday. The beds were the most uncomfortable things I’ve ever had the displeasure of trying to sleep on. The bunk beds had a 1” thick foam pad and the kids even said they were very hard to sleep on. We couldn’t get ahold of the front desk and had to make several trips to request towels. We couldn’t use any of the beach rentals. Restaurant was closed most times.
Aug 16, 2021
Disappointed that Jackspot wasn't open, no band for cheeseburger in paradise weekend. But we love that park and will be back.
Aug 16, 2021
Had a wonderful time and met great people and new friendships were formed.
Aug 16, 2021
We were separated from our group, which we assured would not happen. Still love the campground.
Aug 16, 2021
We loved everything especially the private beach!! There was plenty to do and enjoy. The only thing I would love to see is a larger playground area like other KOAs with Cornhole, life size chess, horseshoes, bouncy pad, etc
Aug 16, 2021
Aug 16, 2021
Everything was great except the Safari tent we stayed in. Box Spring mattress was broke on one of the beds.
Aug 16, 2021
Did not have the event they advertised
Aug 16, 2021
Nice amenities, everything within walking distance, clean, for the most part, well-taken care of. Our cabin was one of only a few that had window A/C units, which was very noisy; the screen was ripped on our screen porch and let bugs in. When I raised concern of no WiFi in the cabin I was informed that "It doesn't reach out that far,"- which was frustrating because I had work to do.
Aug 16, 2021
Aug 16, 2021
We ONLY go here because of the dog beach. Been there 2x this summer. Our dog loves the water. Worst maintained KOA. Beach littered with garbage, bathrooms dirty, difficult to access beach with cart. Sites are small and not maintained as you would expect. The Jackspot restaurant is always slow to serve; food is average. Store is open 24/7 but has very limited selections. Very very rural location.
Aug 16, 2021
Well it started with my camperNot being ready by check in. The counter guest were kind of rude. The restaurant opened very late in the day and offered almost nothing they were out of stock. The drinks for $15 apiece and you couldn’t rent any of the rafts or paddleboard’s. Kind of false advertising when you offer amenities and then don’t have them
Aug 15, 2021
Was sad to see jackspot not open on Thursday and no activities going on. Was never give. I formation about activities. Cottage was nice and beach was nice though.
Aug 15, 2021
The campground was clean and had lots to do. The office staff was very helpful and friendly. We can't wait to go back.
Aug 15, 2021
It was wonderful everything we wanted.
Aug 15, 2021
We liked it so much we rented 3 cabins and a rv site for next year
Aug 15, 2021
We were looking for a quick getaway with our grandson and this was perfect. The pool near the beach area is well maintained and feels like a high end resort. I was impressed with the property maintenance and our deluxe cabin was tidy and clean. Even though staffing is minimum; post pandemic and precollege , they were accommodating and helpful. It was a crowded but pleasant stay. Would stay again.
Aug 14, 2021
This campground has a lot of positives (direct beach access, clean pool, nice facilities) but they are not very efficient (lack of people working or not friendly), ice cream is not available daily, but only on Thursday, and the sites are not level but on a grassy knoll with sewer drains uphill from the camper.
Aug 14, 2021
The cabins were beautiful and great for a family of four. The beach was close as was the pool. At check-in, I had issues with pricing and then needed to get my rate fixed after. I wish there were family daily activities like other KOAs such as a tie dye, art activity or beer tasting. When asking about local fire wood no one seemed to know anything. Very clean, but the beach could be cleaner.
Aug 14, 2021
Aug 14, 2021
Disappointed, main pool not open on Monday due to being out of chemical. The Jackpot Restaurant totally unprepared, no take out orders available, when we went to have a meal on Wednesday was told only thing available were drinks.
Aug 14, 2021
We had plenty of room at our RV site. We enjoyed both pools and the beach. We went to relax and that's just what we did! All staff we interacted with were friendly and nice as well as other guests. Only thing that could improve was cleanliness of the bathroom at the pool. I'm glad I ignored the negative reviews and went in with an open mind.
Aug 14, 2021
We had a great stay! Absolutely no complaints, beach and pool were close and clean.
Aug 14, 2021
The cabin was very dirty when we got there,but other than that it was great!
Aug 14, 2021
Enjoyed our stay. RV sites were nice. Park was very clean in all respects. Trash pickup was great , swimming pool was great. Camp store was certainly adequate. Kids loved the games and Ice cream. We will come back. Thanks.
Aug 14, 2021
NO WAY this KOA is worth 175 and 225 per night and that's what we were just charged in August. We previously stayed in June for 105 dollars. I was told the seasonal sites were 5500 we were charged 1200 for 2 sites for 3 nights we also were told we could not lock sites so we had to pay 60 for a golf cart. Unacceptable Prices should be standard by season. Very unorganized need a property manager
Aug 14, 2021
Aug 13, 2021
Aug 13, 2021
Aug 12, 2021
Upon arrival our RV site was littered with trash. The beach/Bay Area were nice especially for small children and it was nice to take the dog. We did ask to extend our stay another night and we were told they couldn’t accommodate us since the RV site was booked. Front desk was not very helpful and rude.
Aug 12, 2021
Two observations: 1) Space between RVs at rear on back-in sites was tight. If buddy camping with a friend, might be nice, but that was not the case. Side yards were good. 2) Answer the phone occasionally. No excuse to get no answer or call back to a dozen calls. Otherwise, amenities were nice and Jackspot was a hit. Enjoyed the beach.
Aug 12, 2021
Nice campground but not a lot of shade. Sites are a good size. Loved the beaches especially the dog beach. Our lab loved it and playing with the other pups. Quiet campground with a very courteous staff.
Aug 12, 2021
Super nice love the full huck up and the beach
Aug 12, 2021
Aug 12, 2021
The staff that we meet were friendly and helpful.Park was clean.
Aug 12, 2021
Pros: Beach on site, dog friendly, smaller than many KOA's, Easy check in, offer for set up help, overall quiet, clean pool, restaurant on site (yet expensive) clean dog park, Cons: unmanaged golf cart regulation monitoring (underage drivers) filthy laundry room, minimal supplies in store with nothing closeby for essentials, no pads, no scheduled activities for kids
Aug 12, 2021
Love the Safari Tent idea. Cooled down at night but was HOT during the day. There is 1 fan. The beds and linens were clean. I would do again in fall.
Aug 12, 2021
They NEVER answer the phone which is what you are asked to do if the restrooms need attention. The showers haven’t been cleaned in MONTHS!!!! ABSOLUTELY DISGUSTING!!!! If I could attach pics I would.
Aug 11, 2021
Many of the sites are very small and muddy. Gravel is needed in all sites.We had a great site where we could sit out of the mud and room to play games! I would return if I knew what site I would be on. I have a handicap and difficult for me to walk a distance to the beach or for my husband to carry what I need a far distance. We were fortunate to have great access. Bathrooms were dirty and wet
Aug 11, 2021
Aug 11, 2021
We had a great time. Beach was nice. Great for children.
Dec 13, 2021
It was our first time here, and was a windy November weekend. We rented a Deluxe pet-friendly cabin. I was honestly impressed by how clean and fresh smelling the cabin was. The rooms are small but very cozy and they come with linens, individual cooling/heating systems, and the master bedroom has its own TV. The kitchen was very well equipped and clean. It even had a hair dryer, towels and some toiletries in the bathroom. The view is amazing and we are looking forward to coming back next season.
- Ramona Ciorcila on Google
Dec 13, 2021
Nice Campground, very clean facilities. We rented a cabin and it was lacking in some items. Sleep 6 but only had Linens and dishware for 4. Also didn't have a frying pan or a spatula so it was difficult to make some of the meals that we had planned. Otherwise the cabin was very clean and the staff was very friendly. It was a quick walk to the beach and although it wasn't I'll deal whether the kids still had a great time. A couple of playgrounds also were entertaining for the kids. I would definitely recommend and we plan on coming back. We will be more prepared this time with extra stuff.
- April Ford on Google
Dec 13, 2021
First time here. Nice place and friendly staff. Was easy and comfortable.
- kimberly furino on Google