Gatlinburg East / Smoky Mountain KOA Holiday General Information

RV & Tent Sites: 1:00 PM
Deluxe Cabins: 3:00 PM

RV & Tent Sites: 11:00 AM
Deluxe Cabins: 11:00 AM

General Store Hours: Open Daily 9 am - 6 pm
Pool Hours: 10 AM – Dusk (Now open for 2025 Season! Typically Open Memorial Day - Labor Day, Plus Extended Season As Weather Permits)
Quiet Hours: 10:00 pm - 7:00 am
Laundry Hours: Open 24 hours a day for your convenience

For the safety and enjoyment of all guests, strict limits are enforced on the number of people who may be at the campground per each reservation. 

• At check-in, you will be asked to verify the number of guests staying at your site.  
  
• A limit of 6 or 8 people per site (depending on site type) will be enforced.  That total number includes both the number of people on your reservation and any day visitors.  If you have the maximum number of people on your reservation, day visitors are not allowed.
  
• RV and Tent sites are limited to 6 people per site.
  
• Camping Cabins, Deluxe Cabins, and other Lodging are limited to 6 people with exception of the Deluxe Cabins which sleep 8, these are limited to 8 people.  
  

If the number of overnight guests on your reservation allows for day visitors, those day visitors must check in at the front desk upon arrival. Your visitors are welcome for $10 per additional adult. Visiting guests are permitted until Quiet Hours and must adhere to campground rules. Should day visitors turn into overnight guests, they must register at the front desk.

For a complete list of fire safety rules, please click here.

Connecting with nature and wildlife is important. Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash, properly store food, trash and cooking supplies. Your safety and the future of wildlife depend on you.

Cancellation Policy (Effective for reservations made starting on 10/1/24):
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
 RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.Cancellation Details:
• Reservations made after these deadlines require nonrefundable deposits.
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
• No refunds are given on or after the arrival date.
• Refunds will be processed using the original credit/debit card, with no exceptions.
• The cancellation policy may be amended during a Regional/National travel disruption.
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.

Golf carts are permitted to be driven by licensed drivers only and must be driven at a safe rate of speed.

Pets must be leashed at all times. Please clean up after your pet. Pets are not permitted in any building or play area. We do have pet-friendly cabins. There is a $25 per pet per stay fee for these accommodations that are non-refundable.

The speed limit is 5mph.

One car is allowed per site, there is limited parking available for overflow vehicles.

Please place trash next to the road at your site by 11am for pickup. Bears frequently visit from the National Forest. After 5pm use the self-service dumpster locations for immediate disposal so the bears don't visit you.

Please call 865-567-9338 for after-hours emergencies.

Camping is Fun and For Everyone!

Meet your host, Christopher! After serving 22 years in the military and with the Norfolk County Sheriff's Department, Christopher retired and turned his passion for camping into a full-time adventure. He sold his home, hit the road with his family in their RV, and began his journey in the camping industry at the Grandy Creek KOA before training at KOA headquarters to become manager of Thompson / Grand River Valley KOA Holiday.Today, Christopher, along with his wife and children, continues sharing his love of camping and hospitality with guests in the Smokies. Be sure to say hello during your stay — they look forward to welcoming you to the campground!