General Campground Information

Cancellation Policy

Our Campground Cancellation Guideline: Our cancellation policy follows the KOA national guidelines, with the following exceptions:
  • No refunds are available for Holiday weekends regardless of VIP status.
  • Deluxe Cabin and Glamping Tent reservations require at least 14 days' notice prior to arrival to qualify for a refund, minus a $50 cancellation fee. Cancellations made within 14 days of the scheduled arrival will result in the full forfeiture of the deposit. 

KOA Reservation/Cancellation Guidelines Guarantee your Campsite: To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

KOA National Cancellation Policy: 
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancelation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.

Campsite Occupancy

The maximum occupancy for each campsite is 2 adults and up to 6 children under 18, or 4 adults and 2 children, with 2 adults counted as guests and additional charges applicable. Only one camping unit is allowed per site. Tents are not permitted on a campsite that already has an RV unit.

Visitors & Guests

Visitors are welcome; they must register upon arrival during store hours, pay the applicable fees, and obtain a pass. Please note that visitors are not permitted to bring pets onto the property.

Firewood Policy

We do not permit any outside firewood to be brought into the campground. To protect our forest and ensure a safe and enjoyable experience for all guests, no firewood of any kind—regardless of source—is allowed to be brought onto the property by campers or guests. Firewood is defined as any wood that can be burned in a campfire. All firewood must be bagged and left in our designated holding area until departure; failure to comply will result in us not checking you in. Anyone found violating this firewood policy will be asked to leave the campground.

Quiet Hours and Camp Fires

Quiet hours are observed from 11:00 pm to 8:00 am. During this time, please refrain from using TVs, radios, or bright lights, and keep all other noise at a courteous level to avoid disturbing others. While enjoying fun activities during the day, we ask that you be considerate of fellow campers' relaxation and keep music at a volume that can only be heard on your site. Additionally, fires must never be left unattended, and all fires must be completely extinguished before leaving.

Pets

We welcome guests who enjoy traveling with their pets. To ensure a safe and enjoyable experience for everyone, please note the following: aggressive pets of any breed are not permitted at any KOA. If your dog exhibits protective or unfriendly behavior towards strangers, please leave it at home. Each campsite is limited to two well-behaved pets on a leash, and a copy of your pet's Rabies Certificate must be provided at check-in. We strongly encourage campers staying in tents to leave pets at home, and pets are not allowed in Glamping Tents. No visitors are permitted to bring pets onto the property. Pets must never be left alone at the campsite or inside a camper. Excessive barking during the day or night will not be tolerated, and anyone responsible will be asked to leave without a refund. Any pet displaying aggressive or protective behavior will be asked to leave immediately, with no refund issued. Pets must be kept on a 6-foot leash and cleaned up after at all times.

Check In Check Out Times

Campsites are available for check-in any time after 1:00 PM, while Deluxe Cabins will be ready for check-in any time after 3:00 PM. Check-out time for both Deluxe Cabins and campsites is at 11:00 AM. Late check-outs are welcome, and if you're interested in extending your stay, please visit the office for more information. We do not permit extra tents on any cabin or RV sites. If you expect to arrive early, please call ahead to check availability and inquire about any additional fees that may apply.

Meet Your Hosts

Our family is looking forward to making memories with your family, join us today for a GREAT Time!

Windy Acres was the brainchild of Merrill Witherell, who opened the first phase of the campground around 1970. It consisted of about 30 campsites, an open pavilion and bathrooms. In 1985, he completed a major expansion of the campground increasing the campground to 137 sites with 20 amp power and water hookups. A safari field, made by converting a former apple orchard for group camping, was also added. He also added a bathroom building in the middle of the campground and another pavilion with bathrooms in the upper portion of the park. In 1990, he sold the campground to Fran & Nancy McClure, who, with their children, brought new life to the campground. Over the next 12 years, they upgraded some of the park to 30 amp power, added daily activities, bingo, and other activities found in the resort-style campgrounds of the 90's. In April 2002, the campground was purchased by The Kelsey Family, who immediately began adding their touch to the campground. Over the next six years, they added two swimming pools, playgrounds, a game room, camp store, and a laundry area. Major upgrades to the infrastructure of the campground also took place. The whole electrical system was upgraded to handle today's modern RV's, as well as the safari group area was upgraded with 30 amp and 50 amp sites. A commercial kitchen and snack bar was added to the upper pavilion. In the fall of 2008, we were approved as a KOA Franchise and opened as the Northampton/Springfield KOA in the spring of 2009. The bathrooms were renovated with tile floors, new fixtures and FREE hot showers. In 2010, we added our first Deluxe Cabins and began a major renovation to the front area of the campground. 2011 saw the completion of our new 70 foot pull through full hookup sites, as well as upgrading 20 more back in sites to Full Hookup Sites. More Deluxe Cabins were added. In 2012, we added cable TV to most of the sites, as well as improved our appearance. In 2015, a handful of water and electric sites were renovated and upgraded into our Deluxe Pull thru sites that are over 90 feet long and all Big Rig friendly. 2017 was the year that our second oldest son, Michael, moved from Phoenix, Arizona, where he was running the front desk of a beautiful Marriott Resort. With joining the family business, he brought the next generation into the family tradition! He brought in some great new changes around the park, to our social media, and overall marketing. He was always willing to chat with campers and get their feedback on what should be improved next. 2018 brought the introduction of our Deluxe Pet Friendly sites! They offer some great amenities, like chairs and swings on the sites, but most importantly is the 10 X 10 on site, off leash, dog area for the furry friends that join us for the family camping trip. Also added during the 2018 season was the mining sluice and updates to a handful of tent sites. In 2022 Brian (one of our other sons) and Amber (his wife) took the reins and began putting their own touches on the campground giving buildings makeovers and adding more upgrades to sites!  Make a reservation today and stop by to meet the Kelsey's and become part of this exciting KOA's future family traditions.

Directions: ALL ROUTES ARE CLEARLY MARKED WITH BLUE CAMPER SIGNS AT EVERY TURN.

  • Best Route for towing or big rigs is Exit 41 off the MASS Pike(I-90), LEFT on Route 10 North, then LEFT on Pomeroy Meadow Rd, LEFT on Glendale, LEFT on Cold Spring, LEFT on Cold Spring AGAIN, LEFT on Route 66 (Main Rd), RIGHT on South Road - KOA entrance is 300 feet on left. 
  • From the North, take 91 South to exit 20, straight onto Route 5 South, RIGHT on Route 9 West, LEFT on Route 66 west, turn RIGHT on South Road - KOA entrance is 300 feet on left.
  • From the south, take 91 North to exit 15B, follow Route 141 (watch for blue camper signs as Route 141 turns a couple times), at end of 141 turn left on Route 10 South, turn right on Glendale, at fork stay left onto Loudville Rd. Turn left on Route 66 west, turn right on south road - KOA entrance is 300 feet on left.

GPS: N42.288075. W72.774852