Campground Reviews

Sep 09, 2020
We loved our RV location up in the "orchard". It was such a great area and we enjoyed walking down to the pool and other activities as it gave us time to see how the extended stay guests decorated their space and gave us some ideas for doing some things even if it was on a temporary basis. All the staff and guests were really friendly (but who wouldn't be when you're on vacation)

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and the site, I would have to say the ones out back are my favorite now with the upgraded WiFi system and golf cart rental. We are very excited to get ready for Halloween weekends and everything decorated!
Sep 09, 2020
LOTS OF FUN. My kids had a great time doing the mining sluice, tie dye, mini-golf and swimming in the pool. The staff were incredibly attentive and kept the place REALLY clean. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed all the socially distanced activities. We look forward to your next stay with us!
Sep 09, 2020
Quick overnight. They were kind enough to upgrade us without asking but the site is pretty tight and rough. If you are looking for long stays or scenic locale, keep looking.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to see you didn't enjoy the pull-thru site for your one night stay. Our pull-thurs are over 35' wide and 70' long, so wouldn't say tight and you were on brand new pull thrus with fire place, picnic table, high top table and 3 chairs. Our longer stay guest really enjoy the sites out back.
Sep 09, 2020
Highly congested, loud, insufficient restroom/showers for the number of campers, showers barely warm, dishwashing station dirty and unlit after dark. Far too expensive for this level of hosting!

CAMPGROUND RESPONSE / COMMENTS:

This has to be for the wrong park as we had every other site blocked off in our orchard where you were staying and ask all guest with bathrooms to use theirs and not the public to limit use for those that dont have them. We have on demand hot water heaters set at the legal limit to not be too hot.
Sep 08, 2020
Sep 08, 2020
Sep 08, 2020
Sep 08, 2020
Sep 08, 2020
Sep 08, 2020
Had a great stay

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again soon.
Sep 08, 2020
Always a fantastic time!! They followed every Covid rule. The staff is awesome!! Going to sign up for a yearly spot

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay.
Sep 08, 2020
What a wonderful campground! This was our first visit but will not be our last. My family & I had a glorious time. Labor Day weekend provided plenty of activities for our kiddos (LOVED the coin drop!) & everyone was super friendly. A big shout out to Merry too; it was great talking with you! We've been camping for years; this campground is highly recommended!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay. Look forward to seeing you again.
Sep 08, 2020
Stay was ok, just concerned about others not following cdc guideline regarding covid and wearing a mask. Glam tent was nice would be great if there was a couple rockers on the deck.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the glamping tent, and we are actually looking to place rockers out on the porch as this has been a requested item! we encourage and enforce all covid mask wearing requirements to the best of our ability and feel we have almost all guests following them.
Sep 08, 2020
So many great events for our kids!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed our socially distanced activities.
Sep 08, 2020
It was fun. It would have been more fun if the family camping next to us had kept their child and their dog on better behavior. But that wasn't your fault, and we know that noisy "neighbors" is one of the chances one takes at a family campground. We really appreciated the fast and friendly service provided by the KOA staff. We would definitely return in the future.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and sorry to hear about your neighbors. We do patrol and strictly enforce the quiet hours at night.
Sep 08, 2020
Sites were too close together, especially for big rigs. Lots to do for kids. Pool was nice. Everyone was very nice.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the pool and people. Our pull thrus are all 35' wide and over 70' long and have not had any issues with big rigs getting onto them!
Sep 08, 2020
Fabulous services from staff. We arrived at night and right way we had some one running to us and helped us finding our site. We had a wonderful time and love the place. Leaving the site was a lot assistance with trash and equipment we needed. Wonderful people great vibes all over the place.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay.
Sep 08, 2020
Large, beautifully maintained site that was previously a seasonal site. However, it was a very noisy site with seasonal neighbors partying late into the night and early morning. My 2 year old came home with an interesting souvenir- a new found ‘f’ word in his vocabulary that the neighbors would use frequently and loudly. Despite the neighbors, we still found the campground enjoyable with lots

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about your neighbor and will be following up with the seasonals, as this is completely unacceptable! Glad, minus that issue, you enjoyed your stay with us.
Sep 08, 2020
It was very noisy at this campground. I feel people were not respectful to their neighbors- having many guests who would stand in front of our site not giving us privacy. We also arrived to a clogged toilet in our cabin which makes me wonder how well the cabin was cleaned before we arrived. The long term RV sites seemed to be not well kept. I do not think I would return to this location.

CAMPGROUND RESPONSE / COMMENTS:

Im glad we were able to quickly remove the clog from the tank on the cabin, all our cabins are cleaned thoroughly and inspected before check in. We are defiantly very active like most campgrounds on holidays.
Sep 07, 2020
Sep 05, 2020
Sep 05, 2020
Lot of flies in cabin. (I think a toilet issue).Generally clean. Utensils in the kitchen could have been a little cleaner. Had a great time. Staff was friendly. Lots to do for the kids. Love firewood delivery. Can’t wait to come back and see how this park improves. Thank you.
Sep 05, 2020
Sep 04, 2020
Wonderful place to stay. Everyone was friendly and very nice. Thanks Kathy and Hank for stopping and providing information on the local area and the best way to head back to west coast with a big rig. Large Dog cages on site was awesome. Have stayed at many KOA’s and have never seen it. My fury family members were very appreciative and so was I. See you again soon. :0)
Sep 03, 2020
Nice the staff nice people
Sep 02, 2020
loved the place but never did get very warm water in the shower. and of course it was in the 50's that night!
Sep 02, 2020
Sep 02, 2020
Sep 01, 2020
My stay was fair - Stayed deluxe cabin in the back which weren’t to pleased in beginning with seasonal RV’s.I have to say the seasonal RV’er’s where very pleasant and much quieter than up front.The deluxe cabin needs a lot of TLC better cleaning job !! Mold all over windows we complained had crew clean windows.Light bulbs out & freezer needed to be defrosted an ant issue. Over all fair st

CAMPGROUND RESPONSE / COMMENTS:

As you can tell, the guest wanted to be moved into a cabin down front an was not able to as we were busy and not what she booked. I'm glad housekeeping was able to come up and clean the small dirt off the corner of the inside of window. Please see other reviews, as we clean & then inspect every cabi
Sep 01, 2020
Staff and campers were very friendly and helpful. Only thing was that the showers and bathrooms were not great but overall I would camp there again!!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the stay. As you saw, we just got our new bath house and also are updating the lower restrooms once it is open.
Sep 01, 2020
We enjoyed our first time ever camping. We think we had the best spot in the campground and would definitely return.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to see you enjoyed the site out back by our orchard area! With the new WiFi system, those sites are nice an quiet while still having the core amenities and golf cart rentals make the whole park easy to get around from any site.
Aug 31, 2020
I really liked being in this place, those who work there are very friendly and professional, I am coming back to this place
Aug 29, 2020
Aug 29, 2020
Great folks there. Trouble came up with my RV and I could not get an RV guy out for over a week. Two gentleman and later a third helped me take care of the problem. Thanks to Dusty and Jerry!!
Aug 29, 2020
We were a little disappointed in the cleanliness of the cabin. Food spatter in the microwave, spilt milk or something spilt in the fridge, cobwebs in the cabinets, chairs were dirty and so was the floor. There was also a fly problem. We cleaned other peoples dirt and left it cleaner than we found it. Other than that we had a good time and might return again.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about this. We do clean all our cabins throughly and have them inspected by a manager. The cabin you were in also has a light inside to catch bugs due to the big sliding door and use being outdoors.
Aug 29, 2020
Great 6 night stay. Location close to family in western MA. Campground clean and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

we are glad you enjoyed your stay and look forward to seeing you again.
Aug 29, 2020
My kids loved it they really enjoy fishing �� and the pool I will visit next year for sure everyone there was really nice and friendly thanks KOA.

CAMPGROUND RESPONSE / COMMENTS:

we are glad you enjoyed your stay
Aug 28, 2020
Great little campsite! Nice swimming pool!
Aug 28, 2020
We requested a shady site and had a nice spot in the trees. We had sufficient privacy since neighboring spots were not occupied. Staff was friendly and helpful. Pool was too busy for us to try, but it looked nice.
Aug 27, 2020
Alittle disappointed that after I checked in they already took my husband and camper to our site. Which made me walk by myself to the site that I didn't know where it was. It was just the point that they made my husband drive off without me. After a 7 hr drive I was pretty upset to walk out of the office to see no one. Not even my camper. However the site we go was great. With bbq and swing.

CAMPGROUND RESPONSE / COMMENTS:

Im sorry your husband left you at the office after a long drive. Im glad that you enjoyed your comp upgrade into one of our deluxe pull thru sites that are visible from the office!
Aug 26, 2020
Aug 26, 2020
Aug 26, 2020
Staff was extremely friendly. Kids had a blast
Aug 25, 2020
Was a great campground for our first time !!! Excellent choice

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and look forward to talking to you shortly about seasonal options for the 2021 season!
Aug 25, 2020
Love it thanks for everything beautiful and clean

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the site up in the middle by itself and golf cart rental.
Aug 25, 2020
Left home late-had to get second C-19 test (they forgot to label my vial) :( Missed Chicopee church service-took exit 3-was confused about how to get back on T Pike. Had headache, stomachache, eyeache. Asked directions 2X; 2 nice people helped me + a lovely couple at camp directed me to site; slept well. :) Bathrooms clean-I Will pray for lady who fell and hurt her leg. Thanks-hope to return s

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to assist with the late check in and everything went smoothly after the slight delay!
Aug 25, 2020
We pulled in after dark and it was my husband’s first time backing in, so two gentlemen had us follow them and helped direct my husband into our site. The campgrounds are clean and friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and that we were able to help back you in for the first time!
Aug 25, 2020
we were extremely dissapointed in the condition of this park it needs a complete overhaul especially get rid of the permanents that have taken over their sites with trash will tell no one to go there

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did enjoy the stay. This spring, we have spent over 300k in improvements and just received our new bathhouse today. Our seasonals have rules to follow for decorations, but we do allow them to personalize their site as they are here all season long with us. Not sure if our park.
Aug 25, 2020
Staff was friendly and helpful, did a good job of trying to keep activities for the kids going in a safe way during the current situation.

CAMPGROUND RESPONSE / COMMENTS:

I will share this with the team. We have worked hard to try and create a socially distanced weekend activity schedule and glad everyone is enjoying them!
Aug 25, 2020
Our average ratings are no reflection on the crew, they were friendly and helpful. The bathrooms were clean and working. But the daily fire truck blasting of horns, the tiny, messy mini golf course & pool, the incredible number of campers crammed into compacted sites, and the little go carts that went rushing by in both directions on one way roads made it feel like we were camping in the city.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the service and sorry about the other issues. We beep the horn once to alert guests the fire truck is moving. Our mini golf is a 9 hole coarse and is free. The pool is 24' by 48' and feel that it is quite large for a pool, plus, we have a small wading pool for the little swimmers.
Feb 10, 2022
The woodsy sites are great, and the huge sites are convenient for those who need them. The water pressure was sad way in the back and the cable TV didn't work (I don't care, but I tried it out). I didn't use any amenities, but they seemed decent and well maintained. The cabins are nice. I'd definitely stay here again if I'm in the area.
- Ian Kinner on Google
Feb 09, 2022
Friendly staff upon checking in and in Camp store. Great amenities. Nice
- Kathy Lohr on Google
Feb 09, 2022
Pool was pretty dirty. Bathrooms weren't bad and a spread out campground wasn't overly loud. Sites were comfortable and easy to navigate with a 30 ft travel trailer.
- Alex Kreutter on Google