Campground Reviews

Aug 24, 2020
Aug 24, 2020
Aug 24, 2020
Aug 24, 2020
Every KOA we have gone to has been pristine and incredibly well manicured. "Postcard" type places with no visual imperfections in any way. This Campground is not up to the level that many KOA's are. However! During our stay, our interaction with the guests and especially the KOA crew was nothing short of amazing! From, concerned, when we got there, to a huge fan after a few days!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and our staff. We work very hard to offer the best service we can. We are also each year improving on what amenities we offer and have renovated our bathrooms this year!
Aug 24, 2020
The young man in the store was very helpful with an adapter we left at home . Extremely helpful,Campground not very pretty or appealing to the eye. Very surprised because we only stay KOAs .... won’t again.

CAMPGROUND RESPONSE / COMMENTS:

Glad we could assist with the adapter and hope it helps in Maine. Sorry to hear you didn't enjoy our park.
Aug 24, 2020
Wow, I just have to say that I was so impressed with the campground staff! From the time I booked online, until the time we sadly drove away, everyone was super friendly and helpful. During this difficult time, there was still plenty to do at the campground safely (mini golf, socially distance hayride, swimming etc). Park was clean and a lot bigger than we thought. Definitely recommend to others!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the stay along with our socially distanced weekend activities. We are much larger then it looks from the front as we are a deep but narrow park! Hope to see you back soon.
Aug 24, 2020
Loved it as always. DUSTY WENT OUT OF HIS WAY

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and will be sure to share this with Dusty and the team at our next meeting!
Aug 23, 2020
I loved my Glamping tent ����. However the front door did not zip thus, very chilly at night. Front office extremely under staffed, door did not get fixed.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the glamping tent. We have checked the tent, and the screen door zipper and canvas door zipper are working fine and not difficult to get all the way zipped shut. We are looking into adding a heated mattress pad as we get into the chillier nights.
Aug 22, 2020
Overall good experience. Staff were kind, sites maintained and several bathrooms recently updated. Appears garden and mulch areas need tlc but all grass nicely mowed and roads maintained. The basketball court is a nice w/ 1 hoop, a good sweep to remove rocks and gravel. The playground is nice just needs maintenance on slide support beams. Mini golf is dated but enjoyable. We will return.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and will look into the slide support on the playground. We also have plans to repaint the mini-golf and give it a little facelift when we slow down for the summer!
Aug 22, 2020
The older heavy set woman in office during the day hours needs an attuide check...she is not good with customer service...

CAMPGROUND RESPONSE / COMMENTS:

I'm sad to see this is how you decided to respond to not being allowed guest per Covid19 restrictions and not following the rules by trying to sneak extra people in.
Aug 22, 2020
very nice. The showers, however are sleazy. Sinks and toilets were clean. We stayed in the glamping tent which was just fine, clean, well equipped. There is a tree stump just beyond the porch, which has a pointed surface. A suggestion: even off the top of the stump so it can be used to set a tray on, or a coffee mug, or whatever -

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the glamping tent. I will have our team look into actually turning that stump into a table with some additional wood!
Aug 20, 2020
There was no curbside registration even though it was listed. Workers did not wear masks as they were cleaning pool, getting things set up, or driving around camp. Often they were with children. Hopefully theirs seeing there was no masks. A camper came in about 8:00. A guest was parked in his spot. He had to move to another spot? No shade on some sites. All shade on others. ??? It was ok.

CAMPGROUND RESPONSE / COMMENTS:

we have a window outside our office for curbside check-in if guests would not like to come in to the off. Families that are able to keep 6ft distance outside maintained masks are not required. Depending on the site booked we have a little bit of everything and have pictures of the sites online.
Aug 20, 2020
Had a great stay there will definitely go back it's just a little pricey paid over a thousand for like 2 weeks that's a little much...
Aug 19, 2020
We had a great time from start to finish. From having Jerry bring us to our site and providing extra help in getting our trailer into out spot, to having Jerry stop by and ask if we needed wood for our campfire. All the staff were great, the bathroom was clean and the park was very quiet during quiet hours. Especially enjoyed the Mardi Gras parade.
Aug 19, 2020
Wonderful
Aug 18, 2020
Stayed here while visiting visit Northampton to bike the Norwottuck Rail Trail. Our area of the campground was quiet as most RVs there seemed to be seasonal and used occasionally. Our campsite was spacious and private, but previous campers left trash in the fire ring. The bathroom was spotless, since campers were asked to use the facilities in their RVs. The staff was friendly. Good stay.
Aug 18, 2020
Very Nice Campground Very Nice Staff!
Aug 17, 2020
The sight was easy to get into. The man that showed us our site was a bit rude but the other staff was friendly. The pool was clean. The mini golf was run down and falling apart. You could play but it wasn’t actually plugged in. The playground was nice. The gem mining was terrible. The screen had such large holes the sand just fell right through and the kids didn’t have to sift anything.
Aug 17, 2020
First time visiting a KOA and I enjoyed myself very much!! The place is nice and very well kept. The people were nice and welcoming, our neighbor came over the first night to help with our fire and the next day his wife brought over fried dough!!! It was so close to home I’m sure we will be back and I’m currently looking to visit another KOA very soon!!! Thanks!!!!
Aug 17, 2020
We stayed at Northampton KOA after 4 days in a broken RV with 2 kids. Dusty led our broken RV to our campsite. He used his own materials and tools to repair our grey water plumbing. He took our boys for a golf cart ride, highlight of 4 days! He got us firewood after hours which meant s’mores for the boys and 1 normal night for us!! Thank you Dusty for your skill and kindness!!! You really helped
Aug 17, 2020
Thanks to the staff for making our weekend at KOA a great stay. I enjoyed the friendly staff, events, and activities for me and my family. Being a first time visitor I was a little worried on what to expect at a new campground but, KOA exceeded my expectations! I will most certainly recommend to friends we plan on returning next summer! FYI- Zoom Bingo was such a fun experience!!
Aug 17, 2020
Park is run down and outdated. The bathrooms/showers were horrible and uninviting. I'm glad I've had other positive experiences at different KOAs or I would never go to another KOA again.
Aug 17, 2020
Friendly staff. Jerry was so helpful! Our site (#62) was perfect. It was quiet and the people who stay for the summer were kind to our kids. We loved the parade. We would return if it meant staying in the same area. I’m not sure I’d want a site where my brother stayed (#109), as it was much louder. The bathrooms were SO clean! We had a great experience.
Aug 17, 2020
Aug 17, 2020
It was good. Love going here
Aug 17, 2020
Quick check in.
Aug 16, 2020
This was the first time at KOA. The glamping tent was beautiful inside and out! I really want one of these! The amenities in this tent make a very comfortable stay, yet still continue to enjoy the camping experience tent style. Staff friendly, accommodating. Bathroom/showers where clean. Fellow campers friendly. Area places for walking/hiking not to far from the campground.
Aug 16, 2020
can't say for sure but, we were traveling and this was close for us to stay, they found us a site without any trouble, the place was clean and well staffed,, there were activities going on when we arrived, but we only the night and traveled on the next morning,,our night was restful and quiet.
Aug 15, 2020
Roads in campground very narrow and rough. Not designed for travel trailers and ours is just 18’

CAMPGROUND RESPONSE / COMMENTS:

This has to be for a different park. All our roads are over 15 wide with trees cut up past 13 as we have 40 class a drive around and we take our fire truck around daily for rides with no issues.
Aug 14, 2020
Generally an ok experience. Our fire pit had trash in it and the bbq was filled with old coals. Should be an easy fix.
Aug 13, 2020
Very nice campground. People who work there are awesome! Very friendly. Loved it!
Aug 12, 2020
Beautiful stay
Aug 11, 2020
Aug 11, 2020
Aug 11, 2020
Aug 11, 2020
This was our first time at this KOA and everything was a fine representation of what a campground experience should be. Our neighbors were quiet and considerate, and everything was clean and well-maintained. We congratulate the owners and managers for working at keeping this top-notch, especially during COVID times!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the park and noticed all our great improvements this year! We hope to see you back soon and have a safe trip.
Aug 11, 2020
Great place nice and quiet friendly staff. Gerry was very helpful

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your time with us. I will be sure to share this with Jerry at the next meeting.
Aug 11, 2020
We enjoyed the campgrounds, restrooms were clean, campers were nice and respectful. Most of staff is not customer friendly, very strict about following the rules expect if you are one of their family mbr or friend-and other campers said the same, but the area is nice so they overlook this.

CAMPGROUND RESPONSE / COMMENTS:

We do enforce our rules evenly especially with our golf cart rentals. You clearly signed the rental form stating only approved drivers, 4 people on a cart and must stay on roads. We gave multiple warnings an should have taken the cart after trying to have 6 adults jammed on the cart.
Aug 11, 2020
Every thing was very good, had one night where a motor home with diesel came in at 11:47 pm and Backed in and out to line until then shut off and started again? Woke me up and disrupted my night for about 30 minutes with doors closing, etc?

CAMPGROUND RESPONSE / COMMENTS:

We do try to encourage all guests to arrive before the office closes and understand after hour check-ins happen and always as that they try their best a limiting noise, and we are sorry that didn't happen. Glad to see otherwise you enjoyed the Deluxe Pet Pull Thru Site!
Aug 10, 2020
Aug 10, 2020
Aug 10, 2020
Aug 10, 2020
Checking into a campground during a hurricane is always going to be challenging! But camp management did a good job of keeping us safe and kept things running. Our complaints were minor. We didn’t like the microfiber duvet on the bed in the Deluxe Kabin. They trap body heat and make for an uncomfortable night’s sleep. However, hygienically, the duvet system is great. Please consider using cott

CAMPGROUND RESPONSE / COMMENTS:

I am glad you enjoyed the stay even with that crazy storm that came around! We do have the duvets for the hygienic aspect and will look into the cotton option, as suggested!
Aug 10, 2020
They do not enforce quiet hours, the facilities did not feel clean, our cabin was definitely not clean. The only upside were the staff - they are very nice.

CAMPGROUND RESPONSE / COMMENTS:

We do enforce quiet hours and have security on property to do patrols. The cabins are throughly cleaned and inspected prior to check in as mentioned in other comments. Im sorry we weren't able to allow you to add adults to cabin and exceed the occupancy.
Aug 09, 2020
Grill was very, very dirty, stopped at the desk and ask them to clean it. They did clean the grates, the rest was left dirty. I was disappointed.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry the grill was not cleaned. I will be sure to check this grill out and make sure we get this corrected asap if it isn't already!
Aug 08, 2020
Site was very small, pool is small. Seasonal campers sites are unkept. Pool area was not very clean.

CAMPGROUND RESPONSE / COMMENTS:

Not sure you have the right park, our pool is 24' by 48,' and that is quite large for parks plus our separate wading pool for little ones. Our pool is cleaned multiple times a day and even have a robotic vacuum that is used each night while everyone is sleeping.
Aug 07, 2020
Aug 07, 2020
Greeted by semi aggressive chickens and then very young staff throughout park. Did not appear that anyone was in charge or running the place. Site was nice although very tight. Lots of rules, no outdoor mats on grass etc. Firewood stored outside uncovered and burned as though it was wet. Highlight was finding Outlook Farm just up the street.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you didn't enjoy our chickens as most guests love seeing them as they tend to stay away! We pride ourself on being a family business and have the 2nd generation running the park as the owners are at our newest park in Niantic. Most rules are simple camping etiquette for new campers.
Aug 07, 2020
Great directions to a remote spor

CAMPGROUND RESPONSE / COMMENTS:

We try our best to help guest navigate the 13 miles we are from the interstates. One plus side to the distance is the nice and peaceful atmosphere tho!
Aug 05, 2020
Feb 10, 2022
The woodsy sites are great, and the huge sites are convenient for those who need them. The water pressure was sad way in the back and the cable TV didn't work (I don't care, but I tried it out). I didn't use any amenities, but they seemed decent and well maintained. The cabins are nice. I'd definitely stay here again if I'm in the area.
- Ian Kinner on Google
Feb 09, 2022
Friendly staff upon checking in and in Camp store. Great amenities. Nice
- Kathy Lohr on Google
Feb 09, 2022
Pool was pretty dirty. Bathrooms weren't bad and a spread out campground wasn't overly loud. Sites were comfortable and easy to navigate with a 30 ft travel trailer.
- Alex Kreutter on Google