Sweetwater KOA Holiday General Information

Check-in:
RV Sites: 1pm
Accommodations: 3pm
Check-out time: 11am
Additional charges apply for late checkout.  Check with the front desk staff for availability.
You'll need to present a credit card or tap-enabled payment when you arrive. Plus, enjoy the convenience of Charge to Site—sign up at check-in and skip the wallet shuffle! All Check-outs are on or before 11 am the day of departure. Late Checkout Fee: Check-out time is 11:00 AM. Guests remaining on the property after 11:00 AM will be charged a $20 late checkout fee. Please check with the front desk for late checkout availability. If you would like to check in early, please call the office ahead of your arrival. We often have guests who will be arriving late, and sometimes after the office is closed. Travel plans can change in the blink of an eye, but we ask that you try to plan your trip so you will arrive during daylight hours. This will help you during set-up and also provide the least amount of distraction for your neighbors.

General Store / Registration Office Hours: 

• Monday - Sunday: 10:00am to 6:00pm (in season)
  

Pool Hours: 10:00am to 8:00pm (in season)
Laundry Hours: Laundry is open 24 hours. Detergent, dryer sheets, and quarters are available in the General Store during business hours.
Quiet Hours: 10:00pm to 8:00am

Pool Rules: For your safety and enjoyment, please follow these pool guidelines during your visit. There is no lifeguard on duty, so swimming is at your own risk. Children under 16 must always be accompanied by an adult for their safety, and we kindly ask that you do not swim alone. Registered campers can enjoy complimentary access to the pool, while visitors of registered campers are welcome to use the pool and participate in scheduled activities upon payment of a visitors fee. To ensure a safe and fun environment for everyone, running, pushing, diving, and rough play are not allowed in the pool area. Additionally, glass containers and alcohol are prohibited to maintain safety and cleanliness. Thank you for helping us create a safe and enjoyable pool experience for all!

Connecting with nature and wildlife. Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash and properly store food, trash and cooking supplies. Your safety and the future of wildlife depend on you.

KOA National Cancellation Policy:If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:

• RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  
• Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
  

Cancellation Details:

• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.
  

Golf carts are welcome at Sweetwater KOA Holiday, but for everyone's safety and convenience, we ask guests to follow these guidelines. Only licensed drivers may operate golf carts, and they must always drive at a safe speed. While we do not offer golf cart rentals, guests are welcome to bring their own, provided it meets the following criteria: carts must be electric only, insured, and driven exclusively by licensed drivers. Thank you for helping us maintain a safe and enjoyable environment for all!

We're thrilled to welcome your furry family members to our KOA Holiday Campgrounds! Whether your four-legged friend loves to roam free in our KampK9® Dog Park or relax by your side at the campsite, we've got tail-wagging adventures in store. To help keep all our guests—two- and four-legged—safe and happy, please follow these guidelines:

• Leash Up: Pets must be kept on a leash no longer than 6 feet when outside your camping unit, except when playing inside the fenced KampK9 dog park.
  
• Never Left Behind: Pets should never be left unattended at your campsite. If you're heading out without them, we'd be happy to recommend a local pet daycare or boarding option.
  
• Clean Up Crew: Be sure to clean up after your pets! Pet waste stations are located throughout the campground for your convenience.
  
• Quiet & Courteous: Excessive barking can disturb your neighbors, so please help us keep the campground peaceful.
  
• Pet-Free Zones: For everyone's health and safety, pets are not allowed in buildings, bathrooms, the pool area, playgrounds, or other posted locations. Designated pet-friendly cabins are available at select locations.
  
• Aggression-Free Zone: Aggressive behavior from any pet—regardless of breed—will not be tolerated. For the safety of all guests, you may be asked to leave without a refund if your pet poses a risk to others.
  
• Limit & Rules: A maximum of two pets is allowed per site. While most breeds are welcome, pets displaying aggressive behavior will not be permitted in KampK9 or other common areas.
  
• Service Animals: Service animals are always welcome in accordance with ADA guidelines.
  

All visitors must register their vehicle and are permitted until Quiet Hours.

All visitors must register their vehicle and are permitted until Quiet Hours. Overnight guests need to register at the front desk.

Garbage set out at curb of site will be picked up daily. Otherwise, dumpsters are located around the campground for your convenience.

For the comfort and safety of all our guests, we kindly ask that alcoholic beverages be enjoyed responsibly and kept within the boundaries of your campsite, as required by county law. To maintain a peaceful environment, anyone who becomes disruptive due to intoxication may be asked to leave the campground without a refund. We appreciate your understanding and cooperation in helping us create a pleasant stay for everyone.

5MPH - The speed limit throughout the park is 5 MPH.

We do not permit any off-road vehicles to be operated in the park.

Planning a birthday party or family gathering during your stay at Sweetwater KOA Holiday? We'd love to help make it special! If your event includes visitors to the park, please call us at 865-213-3900 at least three weeks before your planned date to discuss your ideas. Depending on the size of your group and the date, we'll do our best to accommodate your request and create a memorable experience for everyone. We look forward to hearing from you!

Looking for a convenient and comfortable home base during your travels? Sweetwater KOA Holiday is the perfect choice for extended stays! With spacious sites, modern amenities, and a welcoming atmosphere, you'll feel right at home whether you're staying for weeks or months. Plus, our on-site store makes it easy to stock up on essentials, snacks, and camping gear without ever leaving the campground. Need a secure place to keep your RV or belongings when you're not on the road? We also offer on-site storage options to ensure your gear is safe and accessible whenever you need it. Whether you're enjoying a long-term stay or planning your next adventure, Sweetwater KOA Holiday has you covered! Call us today to learn more about our extended stay and storage solutions.

If you arrive after our Registration Office has closed, a night registration kiosk is available with campground maps, guest information, and options to secure a campsite, depending on availability. Our office hours are 10:00 AM to 6:00 PM from Memorial Day through October and 10:00 AM to 5:00 PM from November through Memorial Day. While we understand that travel plans can change unexpectedly, we kindly ask that you make every effort to arrive before 10:00 PM to avoid disruptions to our other guests, as quiet time begins at that hour. We appreciate your understanding and cooperation in maintaining a peaceful environment. In the event of a life-threatening or safety emergency, please call 911 immediately.

Making Sweetwater a little sweeter!

I moved to Sweetwater four years ago with my two sons, Spencer and Waylon, and from day one, I fell in love with this little "Hallmark town" and its natural beauty. With a deep passion for the outdoors, family time, and creating lasting connections, I'm honored to serve as the General Manager of Sweetwater KOA. Come stay with me, and let me be part of your visit, your adventures, your family moments, and your memories. Together, let's make Sweetwater a little sweeter. It's always a great day and a great stay at Sweetwater KOA!