General Campground Information

Cancellation Policy

THUNDER BAY KOA HOLIDAY
Cancellation Policy

If you need to cancel your reservation, you must call the campground before the deadlines listed below to receive your deposit refund, LESS a $20 cancellation fee.
  • RV & Tent Sites: You must give 8 days cancellation notice. Call by 4 p.m., eight days before your scheduled arrival.
  • Lodging & Accommodations: You must give 15 days cancellation notice. Call by 4 p.m., fifteen days before your scheduled arrival.

ALL LONG-TERM reservations require a NON-REFUNDABLE Deposit
Failure to make any CHANGES and/or CANCELLATIONS to your reservation within these deadlines will result in forfeiture of all deposits. This includes CHANGES to the date or type of site. 
Reservations made after these deadlines require nonrefundable deposits.
Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events.

Cancellation Details:

  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.

WIFI

WIFI is provided free of charge, it is available throughout the park. However, due to certain treed areas, as well as size and structure of certain RV's, it is not guaranteed.

Store Hours

Our store hours are as follows:
9AM TO 7PM

EV WARNING

CHARGING OF ELECTRIC VEHICLES IS NOT PERMITTED

Check in and Check out times

CHECK-IN for ALL RV and TENT SITES : 1PM 

CHECK-IN FOR ALL CABINS : 3PM 

CHECK OUT FOR ALL GUESTS is 11PM
Guests must be OFF SITE and access to campground amenities is no longer permitted 

Dump Station

Our RV dump station is provided at no charge to our camping guests. 

NO OFF ROAD DUMPING - REGISTERED GUESTS ONLY

Aqua Zone ( pools- splashpad)

Our Aqua Zone opens June 10th weather permitting, open hours are 10am -7pm
Mid June till Sept 7th  the hours will extend to families from 9am- 7pm, 
Pool closing for season will depend on weather

Kamping Kitchen

Our Kamping Kitchen is located in the tenting area.  It is available to our camping guests 24/7.

Laundry

Our laundry room is located in the main building and operates same hours as office.

Firewood

We offer firewood to our campers at $12 per bag, pay for firewood at main office.
Campers can fill it themselves,

Book Exchange

We have a free book library, located in laundry room.

Visitor Policy

ALL VISITORS MUST CHECK IN AT MAIN OFFICE AND PAY VISITOR FEE - MAXIMUM 6 GUESTS PER SITE

GUEST FEE $10.00 PER PERSON  

GRANDPARENTS $6.00

Children 2 and under- N/C

Quiet Hours

We ask all our campers and visitors to abide by our quiet time from 11pm - 7am

Pet Policy

We love your pets, we do ask that you keep them on a leash as you walk throughout the park. Your fur babies will love the  spacious Kamp K9 off leash park. We have doggie bag dispensers throughout the campground as well as Kamp K9.
Please do not leave pets unattended

Meet Your Hosts

The Kupers

4th Generation Grandchildren Mila-Emily-Kyle-Harleigh

Kristie and Michael Kuper met as teenagers, when he came to work for her Dad, Henry Epp, at her Dad's RV sales and repair business. The two were working side by side and romance soon followed. The Kupers and their boys, Andy and Kelly, worked together with Kristie's parents expanding and improving the Thunder Bay KOA. In 1998, Mike and Kristie took over the property and together with their boys continue to ensure all their campers have an awesome time!

They have received the KOA Presidents Award every year since it was created and received the Founders Award multiple times. Woodall's proudly rates the campground 5W in both facilities and recreation and Trailer Life rates the KOA 8.5/9/8.5.

In 2011, they were selected KOA'S "Kampground of the Year" for all of North America, winning the honor from over 400 campgrounds in the U.S.A. and Canada. If you have never visited the Thunder Bay KOA, make the time and pay a visit. You will be sure to have a wonderful camping experience!

It's just not the amenities that makes the Thunder Bay KOA Kampground of the Year - it's the Kupers. They are wonderful ambassadors for the City of Thunder Bay and surrounding area. The Kupers know how to make their camping guests feel special and their campers truly feel this from the moment they drive through the front gates.

The Kupers thank all of their returning camping guests and welcome the many new campers!
"We are glad you stopped by to visit our campground, do come and visit again soon."