Wisconsin Dells KOA Holiday General Information

RV & Tent Sites: Check-in begins at 1:00 PM, with check-out by 11:00 AM.
Accommodations (Cabins, Deluxe Cabins): Check-in starts at 3:00 PM, with check-out by 11:00 AM.
You'll need to present a credit card or tap-enabled payment when you arrive. Plus, enjoy the convenience of Charge to Site—sign up at check-in and skip the wallet shuffle! If you would like to arrive earlier, please call the office on the morning of your stay to check availability.
Late Checkout Fee: Check-out time is 11:00 AM. Guests remaining on the property after 11:00 AM will be charged a $20 late checkout fee. Please check with the front desk for late checkout availability.

Office/Store/Registration Area:
Prior to Memorial Day/Post Labor Day: Open daily from 9:00 AM to 5:00 PM.
In-season:

• Open daily from 9:00 AM to 8:00 PM - Thursday, Friday Saturday
  
• Open daily from 9:00 AM to 6:00 PM - Sunday, Monday, Tuesday, Wednesday.
  

Pool Hours: Open daily from 10:00 AM to 8:00 PM (Memorial Day Weekend through Labor Day Weekend).
Quiet Hours: Observed nightly from 10:00 PM to 8:00 AM to ensure a restful environment for all guests. We kindly ask everyone to respect these hours for the comfort and enjoyment of all campers.
Campground Policies: 

• A maximum of 4 adults are allowed per tent site.
  
• Tents are not permitted on RV sites. Tent sites are available for your convenience.
  

Laundry is open 24 hours. Detergent and dryer sheets are available in the General Store. The change machine is located in the laundry room.

Connecting with nature and wildlife. Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash and properly store food, trash and cooking supplies. Your safety and the future of wildlife depend on you.

KOA National Cancellation Policy:If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.Cancellation Deadlines:

• RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  
• Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
  

Cancellation Details:

• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.
  

At Wisconsin Dells KOA Holiday, we take pride in offering a walkable campground that ensures convenience and accessibility for all guests. To maintain this experience, golf carts are not typically permitted, unless pre-approved for those with mobility needs.

For guests who are authorized to use golf carts, we kindly ask you to follow these guidelines:

• Drivers must hold a valid driver's license.
  
• Please drive at a safe and respectful speed to ensure the safety and enjoyment of all campers.
  

Thank you for helping us create a safe, friendly, and walkable environment for everyone to enjoy. If you have any questions about golf cart usage, please feel free to reach out to our staff!

We're thrilled to welcome your furry family members to our KOA Holiday Campgrounds! Whether your four-legged friend loves to roam free in our KampK9® Dog Park or relax by your side at the campsite, we've got tail-wagging adventures in store. To help keep all our guests—two- and four-legged—safe and happy, please follow these guidelines:

• Leash Up: Pets must be kept on a leash no longer than 6 feet when outside your camping unit, except when playing inside the fenced KampK9 dog park.
  
• Never Left Behind: Pets should never be left unattended at your campsite. If you're heading out without them, we'd be happy to recommend a local pet daycare or boarding option.
  
• Clean Up Crew: Be sure to clean up after your pets! Pet waste stations are located throughout the campground for your convenience.
  
• Quiet & Courteous: Excessive barking can disturb your neighbors, so please help us keep the campground peaceful.
  
• Pet-Free Zones: For everyone's health and safety, pets are not allowed in buildings, bathrooms, the pool area, playgrounds, or other posted locations. Designated pet-friendly cabins are available at select locations.
  
• Aggression-Free Zone: Aggressive behavior from any pet—regardless of breed—will not be tolerated. For the safety of all guests, you may be asked to leave without a refund if your pet poses a risk to others.
  
• Limit & Rules: A maximum of two pets is allowed per site. While most breeds are welcome, pets displaying aggressive behavior will not be permitted in KampK9 or other common areas.
  
• Service Animals: Service animals are always welcome in accordance with ADA guidelines.
  

All visitors must register their vehicles upon arrival and are welcome to stay until Quiet Hours begin at 10:00 PM.
If you're bringing an extra vehicle beyond your tow vehicle or tow-behind car, please note:

• Parking is limited but available for an additional fee of $10 per vehicle per day if the vehicle cannot fit on your designated site.
  
• This policy applies to RV, Tent, and Cabin sites.
  

Thank you for your understanding as we work to ensure a smooth and enjoyable experience for all our guests. If you have questions or need assistance, please contact our staff.

To keep our campground clean and enjoyable for everyone, we've added extra trash bins throughout the park for your convenience. Please use the nearest bin to dispose of your trash responsibly. Thank you for helping us care for the campground!

5MPH - The speed limit throughout the park is 5 MPH.

At Wisconsin Dells KOA Holiday, we aim to provide a clean, safe, and family-friendly environment for all our guests. To help maintain this atmosphere, we kindly ask you to adhere to the following smoking guidelines:

• Permitted Areas: Smoking is allowed only at your designated campsite or in clearly marked smoking areas.
  
• Prohibited Areas: Smoking is strictly prohibited in the following locations:
  
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• At the pool
  
• Inside any buildings
  
• Within 50 feet of any building entrance, including the pavilion
  

Proper Disposal: To keep our campground clean, please dispose of cigarette butts responsibly in designated receptacles.

Important Note:

Marijuana Use: Marijuana use is illegal in Wisconsin and is not permitted anywhere on the campground. Guests smoking marijuana outside their camper or in any public area will be asked to leave the property without a refund.

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Thank you for your cooperation in helping us maintain a welcoming and enjoyable environment for all our guests! If you have any questions about this policy, our staff is happy to assist.

At Wisconsin Dells KOA Holiday, we are committed to protecting the health and beauty of our trees, as well as maintaining a clean and safe environment for all our guests. To support this effort, we strictly adhere to the Department of Natural Resources regulations regarding firewood.

Firewood Guidelines:

• Guests are restricted from bringing firewood from outside a 20-mile radius of the campground. This measure helps prevent the spread of invasive pests and diseases that can harm our trees.
  
• Firewood is available for purchase in the campground store for your convenience.
  

Prohibited Firewood Types:

• Lumber (construction materials, scraps, etc.)
  
• Treated wood (chemically treated materials, painted wood, or similar items)
  

Storage Requirements for Outside Firewood:

• Any firewood brought from outside the approved area must remain in your truck bed or camper storage and cannot be used unless it is properly wrapped and purchased locally from a certified vendor.
  

Why This Policy Matters:
By following these guidelines, you're helping to:

• Protect our trees from harmful pests and diseases.
  
• Maintain clean air by reducing the noxious smoke caused by burning treated or inappropriate wood.
  
• Preserve the natural beauty of our campground for future generations to enjoy.
  

Thank you for your cooperation and understanding in helping us safeguard our natural environment and create a safe and enjoyable camping experience for everyone.

As a family-owned campground, we understand that you want to have guests come to visit you at our campground and we are more than happy to have them.

• To better serve all those at the camp with us, there is a $7/person fee for daily guests to all those over the age of 17.
  
• All guests must check in at the campground office.
  
• Please do not park in front of the office, playground, or pool, as we are not responsible for any accidents that may occur from wide turning RVs in those areas. We have limited additional parking on property, if your guests car can not fit on your site there is a $10 charge per day per vehicle upon availability.
  
• Guests must be off the campground by 10 pm to help keep noise and traffic levels down after hours.
  
• All visitors must register their vehicle and are permitted until Quiet Hours. Overnight guests need to register at the front desk.
  

We appreciate your understanding in this matter.

At Wisconsin Dells KOA Holiday, we offer free limited Wi-Fi throughout the campground to help you stay connected. However, due to the limited availability of internet service providers in the area and varying occupancy levels, Wi-Fi speeds may be slower than what you're accustomed to.
Please note:

• Our Wi-Fi is not designed to support high-bandwidth activities such as streaming, video calls, or large downloads.
  
• Wi-Fi access cannot be guaranteed during your stay.
  

If you require a reliable connection for work or other tasks, we recommend bringing a personal hotspot.
We understand the importance of staying connected and are actively working with service providers to improve data speeds while keeping costs reasonable and avoiding additional charges for our guests.
Thank you for your understanding and patience as we strive to enhance your camping experience!

Here at the Dells KOA we do not allow EV charging from any of our electrical outlets. We do have plans for the future of adding some EV charging stations. For more information please click on this link EV Charging at KOA.

If you arrive after the Registration Office has closed, there is a night registration box available with guest information and campground maps.
If you have a life-threatening or safety emergency, please call 911.

Welcome to the Wisconsin Dells KOA. Nestled in the quiet woods just outside of the hustle and bustle of the waterpark capital of the world. You'll love it here!

Welcome to the Wisconsin Dells KOA!

Lee Ann and Jim Oliver have been proud members of the KOA family since 2012. Prior to KOA, both Lee Ann and Jim served in the Navy.  Following their retirement from the U.S. Navy, they embraced life on the open road, combining their love of travel with the opportunity to connect with people from all walks of life. What began as a curiosity about work camping quickly evolved into a true passion for hospitality and creating memorable guest experiences.

Over the years, their journey has taken them coast to coast, managing and supporting multiple KOA properties along the way. Known for their hands-on leadership, strong work ethic, and genuine care for guests and team members alike, the Olivers' bring a wealth of experience and dedication to every campground they serve. Whether welcoming first-time campers or seasoned travelers, Lee Ann and Jim are committed to making every stay feel like home.