Apr 05, 2022
It has been quite a while since we cabin camped and we were looking forward to this experience and the convenience for the NPs. The cabin was quaint but the bathroom was really odd. The entry door was the smallest we've ever seen and had we seen this view in an online brochure we likely would have stayed elsewhere. We made it work and enjoyed the NPs, but likely wouldn't stay in the cabins again.
Apr 03, 2022
We loved it! The rec room was great with all of the board games, ping pong, foosball, and darts! We also loved the tetherball outside and the fountain/pond area. Thank you!
Mar 30, 2022
Wonderful and clean location. They provided games and s'mores. Great stay!
Mar 28, 2022
Not the usual standards of cleanliness here this time � Trash on our campsite when we arrived- ane the women’s restroom didn’t appear to have been cleaned during our stay- overflowing paper towel hole spilling onto the counter- sane splatters and drips on mirror and paper towel dispenser so dirty I didn’t want to touch it. Went right after cleaning time posted and dirty still. Lots of sta
Mar 21, 2022
The cabin was very clean and provided a great place rest after some long days exploring the area. Communication was top notch and staff was very friendly. Thanks
Mar 21, 2022
I did enjoy my stay. I think y’all could do a little better at cleaning up around the cabins. There was some debris around the one I stayed in. Other than that, everything was fine & staff was courteous.
Mar 18, 2022
Friendly staff, clean camp, easy check in and out.
Mar 14, 2022
Service was good and they accommodated us very well. Internet did not work out entire stay there, last day I saw a service truck pull in so they probably had some equipment failure. Overall, it was a nice place to stay.
Mar 14, 2022
Very friendly and helpful staff/hosts, very clean restrooms. The only complaint that I have is that the floors of our Lobo cabin were very dirty and there was a lot of dog hair that got on our things that we set on the floor. With that said, we would stay there again. The rec room and other amenities like the pool looked nice.
Mar 04, 2022
Very friendly staff. Delivered firewood. Nice laundry and showers.
Feb 28, 2022
We reserved a heated cabin, the heater barely worked and we had a very cold night. Hot water didnt work and in the morning the water didnt work. Floors dirty upon arrival.
Feb 07, 2022
Fabulous KOA, staff was so very friendly and responsive, the deluxe cabin exceeded expectations - great beds, bathroom/shower, kitchen. Very clean, warm, and comfortable. So pet friendly as well, even had a dog park. We would definitely stay here again.
Jan 07, 2022
Jan 05, 2022
Plenty of space. Coyotes serenading at night. Nice camp store. Cabins were clean & warm. Staff are welcoming. Easy drive between Carlsbad and Artesia.
Jan 03, 2022
Cabin was great. Allowed me to charge my EV while I was there. Great communcation from booking reservation through check out. Highly recommend
Jan 03, 2022
Jan 02, 2022
Ok cabin, sheets and towels old and rough. Bathroom old, dated and small. Nice sized “kitchen” sink.
Dec 31, 2021
Heater was on when I arrived (late evening) - very much appreciated. Area under beds very dusty and mirror not cleaned. Makes me wonder what is being done to sanitize cabins.
Dec 30, 2021
Dec 27, 2021
We had a wonderful stay at the Carlsbad KOA! They were very accommodating when our plans changed and we had to extend our stay on Christmas Day! Thanks again!
Dec 24, 2021
Great stay
Dec 22, 2021
Clean and well managed site. Excellent KOA.
Dec 21, 2021
Everyone was nice and wonderful !
Dec 10, 2021
The manager and 2 other employees were very very helpful when we had problems with a fuel tank leak on our rental RV. Ryan, in particular, was checking on us often and extremely courteous and helpful! We were able to stay in a cabin for 2 nights as we figured out how to return home. Thanks for being there for us in an extremely stressful situation!
Dec 08, 2021
We loved our stay here! We stayed one night in their cabins without bathrooms, but the location of the cabin was perfect to easily get to the bathrooms, REC center, and camp store. There were many activities to participate in and the camp hosts/staff were very friendly and helpful. I would stay here again for sure!
Dec 04, 2021
Loved it
Nov 29, 2021
I ordered the biggest cabin size there was with the full bathroom and kitchen. What i ordered in advance online did not match the cabin I received. It was smaller and tighter then I wanted and when I walked around I saw what i actually wanted and it was unused. It was very clean and had good activities around camp.
Nov 28, 2021
It was great and everyone was so friendly.
Nov 27, 2021
The staff was very friendly and helpful.
Nov 23, 2021
Nov 20, 2021
Three nights, no issues, very clean and quiet. Two nights took advantage of supper delivered to our RV. Friends riding with us used one of the cabins and it was nice.
Nov 20, 2021
Expected full bath, which includes a sink in the bathroom, not using the kitchen sink. The front door stuck and the windows were hard to open. The shower head needs to be soaked in vinegar or CLR to clear the mineral buildup. We'd been there 30 minutes, and the maintenance guy came by to inspect the cleaning crew's job. We checked in about an hour after the earliest check in time. Too costly IMO.
Nov 20, 2021
Staff was extremely helpful. Slight mistake on providing linens for each bed but they quickly resolved the issue. Cold front moved into area and our cabin stayed nice and warm. Campground nice and quite at night . Traveling with a handicapped person requires a bit of a challenge and this KOA was excellent in proving us a cabin that met our needs - thank you
Nov 16, 2021
Nov 08, 2021
Oct 24, 2021
Very nice grounds and the cabin was clean. Other campers were very friendly. I even got to see quail on my morning walk!
Oct 20, 2021
Fun place to stay
Oct 20, 2021
The cabin we stayed in was very comfortable and had what was needed
Oct 15, 2021
We arrived at dinnertime to learn the restaurant was closed - the only cook was unavailable. It's a 20-minute drive to the nearest restaurant. We couldn't rent a deluxe cabin (we had booked a camping cabin) because we were traveling with our dog. Since we weren't given notice the advertised restaurant was closed, it seems an exception to the policy could have been made so we could cook dinner.
Oct 14, 2021
Facilities were extremely clean. Staff was very personable and went above and beyond to make our stay comfortable.
Oct 08, 2021
Wonderful cabin!!
Sep 21, 2021
Our stay was very nice. We didn't spend much time in the campground, we were on the move exploring the area.
Sep 20, 2021
Wonderful location. We rented a cabin with 3 and 5 year old. Everything was clean but for the price paid I do think bedding should have been put on beds for us instead of in bags for us to do ourselves. Another complaint was all the weeds with stickers. My kids fell and got stickers on hands and knees and were bleeding. They are all over the campsite.
Sep 13, 2021
Our stay was perfect
Sep 11, 2021
Sep 09, 2021
We really enjoyed ourselves! The kids loved the pool and games that were available. I just wanted to point out a miscommunication. We stayed in a deluxe cabin, and before coming I called ahead to ask about the kitchenette. I was told there would be no stovetop burner or pots and pans, but there was, along with dishes. Please make sure all employees know how to answer questions correctly.
Aug 30, 2021
Aug 22, 2021
Aug 10, 2021
The deluxe cabin was so nice. It makes us want a cabin. We loved it.
Aug 09, 2021
Nothing wrong with the site. Too far away from the Caverns and from Roswell. Town smells like oil refinery and sulfur. Again, this is not the fault of the KOA. The location is a poor choice.
Feb 10, 2022
One of the best KOA's we've ever been. Huge pull-thru spots with lots of space for your vehicle. Everyone working there was really nice and helpful. Showers and bathroom were spotless and the laundry room was top notch. Easy access to the Caverns and Roswell, worth being a bit out of the way. Definitely will stay again.
- Rich Morrow on Google
Feb 10, 2022
Great place to stay. Clean and full of activities for all. Staff is friendly and accommodating. Internet is a little in and out. But it is a country setting so...
- Cindy Achatz on Google
Feb 10, 2022
ITS RATED #1 FOR A REASON!
- Sherroda Jackson on Google