Hot Springs National Park KOA Holiday General Information

Note on GPS Navigation
We highly recommend using an RV-friendly GPS. If you require individual navigation assistance, please contact us during business hours.

Standard Directions
McClendon Road is located off Highway 70B (AKA Grand Avenue or the Access Road).

• From the NORTH: Take HWY 7 to 7S. Turn left and follow for 1.5 miles to HWY 70B. Turn left onto the Access Road and continue 2 miles to the KOA.
  
• From the EAST: Take HWY 70W to HWY 70B (Do not take Exit 6). Follow 70B to Exit 4, then proceed 3/4 mile west on the Access Road to the KOA.
  
• From the WEST: Take HWY 270/70 East. Follow HWY 70 to Exit 11B (Grand Ave W). Follow 70B to Exit 4, then proceed 3/4 mile west on the AccessRoad to the KOA.
  
• From the SOUTH & WEST (via I-30): Take Exit 98B and follow HWY 270 West for 13 miles to HWY 70E. Take HWY 70E to Exit 11B (Grand Ave West). Follow Grand Ave/70B to Exit 4, then proceed 3/4 mile west on the Access Road to the KOA.
  

IMPORTANT:
Access Instructions

Avoid Fountain Street / Hot Springs Mountain Road
Please disregard GPS instructions directing you down Fountain Street towards Hot Springs Mountain Road.

Longer Rigs
The right-hand turn from the Access Road onto McClendon Road is a steep city-maintained transition.
To avoid "tail drag" on longer rigs, we recommend the following route:

1. Continue past McClendon Road on the Access Road toward Magic Springs (approx. 3/4 mile).
   
2. Turn left and cross the overpass.
   
3. At the stop sign, turn left again to follow the Access Road back toward the underpass.
   
4. Turn left to go under the highway.
   
5. At the next stop sign, turn right onto the Access Road.
   
6. Turn left at the KOA sign onto McClendon Road.
   
7. Follow McClendon Road for 400 feet and turn right into the campground. 
   

Hot Springs National Park KOA is pleased to offer our year-round Shuttle Service.
Avoid the hassle of navigating traffic, unfamiliar routes, and expensive parking ($4 dollars an hour downtown daily parking prices going sky-high near Oaklawn!).
Let us take you to the area's best attractions! 

PRO TIP:  Take advantage of the Free Shuttle on Live Race Days in Dec, Jan, and Feb!!

Pricing

• $5.00 All-Day Pass: Enjoy unlimited rides between all locations for the full day.
  
• Live Race Day Free Pass: Shuttle Service is complimentary on live race days, Dec - Feb.  Oaklawn Racing Calendar
  

Shuttle Route & Schedule
All shuttle trips are Pick-up / Drop-off.
The shuttle runs the following route every 2 hours (10AM, 12PM, 2PM, 4PM, 6PM, FRI & SAT 8PM):

• Hot Springs National Park KOA: Departs top of the hour
  
• Magic Springs Water Park: Departs 10 minutes after the hour
  
• Bathhouse Row (Downtown): Departs 20 minutes after the hour
  
• Oaklawn Racing Casino Resort: Departs 30 minutes after the hour
  
• Hot Springs National Park KOA (Return Trip) Arrival: 50 minutes after the hour
  
• **Live Race Day Final Oaklawn Pick-Up on Sunday & Monday - An Oaklawn-specific special pick-up will depart 30 minutes after the results are posted.** Oaklawn Official Results
  

Return Trips
If you miss your preferred pick-up, you may ride the next shuttle. If choosing drop-off during the final trip of the day or you miss the last scheduled pick-up, you must secure your own return transportation. When there are more passengers than the shuttle can accommodate for pick-up, a second trip will be provided as soon as possible.

Service Cancellations
While we strive for consistency, the shuttle may be canceled at any time due to unforeseen circumstances (weather, maintenance, etc.). In the rare event the shuttle is canceled mid-day, every effort will be made for alternate pick-up transportation in a timely manner.

We look forward to helping you explore Hot Springs hassle-free! Stop by the office to purchase your All-Day Pass.

The speed limit throughout the park is 10 MPH.
Please slow down to 5 MPH when going around corners and in high traffic pedestrian areas.

Store Hours:  Sun-Thu 9am - 6pm / Fri-Sat 9am - 8pm
Pool Hours: 10am - 6pm
Laundry Hours: Open 24 Hours
Quiet Hours: 11pm - 7am
All hours subject to change for unexpected circumstances. 

If you have a life-threatening or safety emergency at anytime, please call 911

If you arrive after our office has closed, there is a Night Registration Kiosk located in the main parking lot.  You will find your registered guest information packet, a map, and after hours instructions for walk in guests. 
The map and guest information packet contain the After Hours number.
Please be mindful of our team's sleep and personal time, refrain from calling for more wood, ice, or other sales items.

Check-in: 

• RV & Tent - 1pm
  
• Cabin - 3pm
  
• Everyone - Relax you made it. Please bring in your credit/debit card, vehicle info, and your appetite for camping fun!
  

Check-out:

• Cabin - Please bring your key into the office, place in the Key Drop Box located by the front door, or simply leave in cabin. 
  
• RV and Tent - Double check your surroundings for all water fittings, waste water hoses, electrical surge protectors, husbands / wives / children / pets, and put your fire out..... Or stop by the office to extend your stay for 20% off additional nights!
  
• Everyone - Smile, Take a deep breath, drive safe, and come see us again!!
  

Late check-out: $25 
Subject to availability. 

Quiet hours are from 11:00 PM to 7:00 AM.
Thank you for being respectful of your fellow camping neighbors.

Free Wi-Fi is available throughout the campground. No password necessary.
" You get Wi-Fi, and you get Wi-Fi... Everyone gets free Wi-Fi " - Oprah (probably)

Connecting with nature and wildlife. Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash and properly store food, trash and cooking supplies. Your safety and the future of wildlife depend on you.

We're thrilled to welcome your Furry Friends and Family Members to our KOA Holiday Campgrounds! Whether your four-legged friend loves to roam free in our KampK9® Dog Park or relax by your side at the campsite, we've got tail-wagging adventures in store. To help keep all our guests—two- and four-legged—safe and happy, please follow these guidelines:

• Leash Up: Pets must be kept on a leash no longer than 6 feet when outside your camping unit, except when playing inside the fenced KampK9 dog park or private fenced Paw Pens.
  
• Never Left Behind: Pets should never be left unattended at your campsite. If you're heading out without them, we'd be happy to recommend a local pet daycare or boarding option. Noise disturbances may require a premature return from your outings and / or necessitate an early departure.
  
• Clean Up Crew: Be sure to clean up after your pets! Pet waste stations are located throughout the campground for your convenience.
  
• Quiet & Courteous: Excessive barking or other noise can disturb your neighbors, so please help us keep the campground peaceful.
  
• Pet-Free Zones: For everyone's health and safety, pets are not allowed in buildings, bathrooms, the pool area, playgrounds, or other posted locations. Designated pet-friendly cabins are available at select locations.
  
• Aggression-Free Zone: Aggressive behavior from any pet—regardless of breed—will not be tolerated. For the safety of all guests, you may be asked to leave without a refund if your pet poses a risk to others.
  
• Limit & Rules: A maximum of two pets is allowed per site. While most breeds are welcome, pets displaying aggressive behavior will not be permitted.
  
• Service Animals: Service animals are always welcome in accordance with ADA guidelines.
  

Bagged garbage may be set out at the end of your site in the morning and will be picked up daily before the Trash Pandas return from their slumber.

Please DO NOT leave garbage out over night, the Trash Pandas return from their slumber at dusk and will decorate your campsite early for Christmas.

Nearly Trash Panda Proof® dumpsters are available down the hill by the office for garbage that cannot wait.

Please keep the nearly Trash Panda Proof® dumpster doors closed or those pesky rascals will decorate the playground too!!!!

All visitors must register their vehicle and are permitted until Quiet Hours. Overnight guests need to register at the front desk.

All visitors must register their vehicle and are permitted until Quiet Hours.

At Hot Springs National Park KOA we do not allow EV charging from any of our electrical outlets. We do have plans for the future of adding some EV charging stations. For more information please click on this link EV Charging at KOA.

Golf carts are permitted to be driven by licensed drivers only and must be driven at a safe rate of speed 10 MPH or under.

KOA National Cancellation Policy:If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.Cancellation Deadlines:

• RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  
• Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
  

Cancellation Details:

• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.