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RV Reviews

Sep 02, 2021
We were located directly next to shower house and trash dumpster so we saw LOTS of foot traffic and heard LOTS of noise all hours of the day and night. Lots of amenities for family fun. Pull through spots a little short for truck and fifth wheel.
Sep 01, 2021
Everything was great here. WiFi signal didn’t work at our site, but we were pretty far from the office. Showers and bathrooms were clean enough.
Sep 01, 2021
Sep 01, 2021
The customer service was great. The amenities were plentiful, with lots of choices. Clean campground a d lots of things to do. Loved having the occasional restaurant meal choices.
Sep 01, 2021
We had an excellent stay just wish the restaurant was open as well.
Sep 01, 2021
Great park, lots to do here. The only downside was it was full
Sep 01, 2021
My grandkids enjoy the koa, they hate when we have to leave. It is a very friendly place. We can not wait tell the new pool is open next year.
Sep 01, 2021
Sep 01, 2021
Loved the friendly service and pancakes
Sep 01, 2021
Had a great experience with the KOA itself. The extreme hail storm and the damage caused by it on the other hand was unpleasant, as we came back to the camper from visiting Mount Rushmore to a soaked matress.
Aug 31, 2021
Aug 31, 2021
Awesome! Kids had tons of fun and the campground was great. Lots to do and the patio campsites are the best.
Aug 31, 2021
Probably the best KOA we’ve stayed in! Very family oriented. Only regret is that our kids are grown! We would have loved to have been able to bring them here. One recommendation though: would recommend they put some speed limit signs up. Lots children running around with cars, and atv’s zipping down roads.
Aug 31, 2021
This is the place to camp if you have kids to keep entertained. The bathrooms and showers were clean and welcome. Well stocked store, onsite car rental, shuttle to Mount Rushmore and all you can eat pancake breakfast. We recommend the horseback ride and Cowboy Dinner as it was the highlight of our visit. There is NO meaningful cell phone or internet coverage.
Aug 31, 2021
Excellent facility, location and staff!!
Aug 31, 2021
Very nice staff and amenities, however, the total lack of cellular service in the area and the very spotty Wi-Fi makes it nearly impossible to get work done on the road if needed or research local sites to see. Most RV sites are very close together as well. Great music acts and boardwalk area at the front. Love the horse stables and rides.
Aug 31, 2021
Nice facility. Check in staff inside not very friendly.
Aug 31, 2021
We loved our stay and all the amenities at Palmer Gulch. Only comments are - There could be a few more bathrooms ( got so busy in the mornings) and sites were a bit tight. We had a great tome and loved the entertainment and all that was available. Bus to Mount Rushmore was also so convenient. Would definitely recommend and stay here again! Thanks! All the staff were so friendly!
Aug 31, 2021
Staff was great. Loved the option to rent the UTV and car. Little to no access to wifi was disappointing. The showers definitely need an overhaul.
Aug 31, 2021
If the camp grounds had a little more privacy it would get 5 stars. But the stay was beautiful and fun and accommodating and I loved it.
Aug 31, 2021
Just far too many people people on top of people...pool was filled to.the hilt...thought well at least the hot tub is an adult area...13 children in it...the location for my Rushmore and crazy horse is perfect...the direction gos gave were knuckle binding driving with an RV ....I think political flags and agendas should be stopped...it took from the beauty of getting away from.it all.
Aug 31, 2021
We would come back. Great staff
Aug 31, 2021
Aug 31, 2021
Great for families traveling with children. For us not so much. If you want to watch TV, you have to get the most expensive site to get cable so no TV for us. Not even local channels. No WiFi. We were told it only works in certain areas. I checked many areas and no WiFi. We were assigned a very loud site. Loud bands each night across the street. Street noise very loud.
Aug 31, 2021
Everything was good except the showers had alot of mold and mildew in them like they wernt cleaned enough and one night the shower was ice cold and never had hot water
Aug 31, 2021
Wifi was spotty and slow, no real,issue except no cell service (not koas fault) our friends had low voltage for two days had to run off solar , generator and a 20 amp circuit. Again stuff happens, but at the initial report we were told oh yeah known issue. No offer of hay here is a couple dollars off or we can fill your generator propane. Not the level of customer service I would expect from KOA
Aug 31, 2021
We had the worst spot to park a 41’ Montana. The hillside was steep, NOT AT ALL LEVEL, and difficult to get out of. If you have a choice of spots, the lower area seemed nice and certainly better for big rigs. The site aside, the park was busy, a few things for children to do and a nice pizza place. The espresso and wine place was nice too.
Aug 31, 2021
We are an retired group traveling with no children. So this was not the place for us. Too crowded, busy, no views. Just too much. Wanted to use the hot tub but always filled/packed with kids.
Aug 31, 2021
Low water pressure. The site was nothing spectacular. Sewer hook up was elevated. We never open our black water valve until we leave so curious about this set up? The check in employees and the car rental employee are the best. Very pleasant and accommodating. Disappointed overall. Convenient location but facilities and campgrounds are average. KIA might be over rated overall? Will not be back.
Aug 31, 2021
This park has a lot to offer. The location is great, and the amount of things for children to do is great! However, these spots are tight, and very basic. We felt very boxed in.
Aug 30, 2021
This place has turned in to a 'kid' park and I won't be returning. In addition, to much golf cart and utility vehicle traffic not to mention the restrooms/showers by the rodeo arena was filthy. The beverage machine at same location was out of product and the laundry 'closed' for the season. That is puzzling in itself because the camper ground was practically full. Respectfully, Jeff Lundeen
Aug 30, 2021
Absolutely love this place. I have been camping here ever since I was a child with my family. I like to consider it a second home.
Aug 30, 2021
The only reason for my rating so low is because campsites are very small, however they have lots of stuff for the little ones to do. When we weren’t out doing things things the kids were busy the entire time. Would highly recommend the trail ride if you have time. It did cost extra, but was worth it, as well as the UTV rentals.
Aug 30, 2021
Aug 30, 2021
Fabulous campground the only complaint I have is that it’s impossible to call and reach anyone on the phone very frustrating. I received a message saying we were checking out and we weren’t, we were out of the campground for the day and I could not get in touch with anyone. When We got back and I asked they said all calls go to a call center. Made for a stressful day.
Aug 30, 2021
Aug 30, 2021
Our site was so close to the site next to us. The family at the site next to us had no place to be except at our site too. No one should be allowed in that site. When you have no place to put a picnic table except on the same side as ours it’s an issue. Especially for the ridiculously high rates you charge. I shouldn’t have to share my site.
Aug 30, 2021
The campsite was ok, as in average. Suggested improvements are: Wider sites, we were too close to our neighbors on both sides, Relocate the sewer access from the very rear of the site to midway of site, Plant some trees to provide some shade.
Aug 30, 2021
Nicest campground. Terrific amenities and clean showers and restrooms. Staff incredibly nice snd helpful. Wish we had planned a few more days there. So much to see
Aug 30, 2021
Aug 30, 2021
The power to our site was not a full 120 V and dropped low enough so that our camper would not run on it for part of our stay. We reported it to the office but never heard anything back. We also had water at our site that was dirty brown with large amounts of sediment in it that we weren’t able to use at all. The office told us the water was supposed to look that way because it was a well.
Aug 30, 2021
Family had a great time! The kids loved all the activities and the staff were very friendly and helpful. Awesome location! We will definitely be staying here next time!
Aug 30, 2021
The amenities at this place are amazing. Live music, alcoholic beverages on site. many food choices. But I had to give them low marks because the free wifi was nonexistent. When I'm traveling my laptop is the source of news, checking e-mails and bank accounts. There was also no cell phone service but I don't think that's KOA's fault. At these prices, internet service is a must.
Aug 30, 2021
Aug 30, 2021
I was disappointed about the state of the swimming pool and hot tub. They appeared very dirty
Aug 29, 2021
Great place, especially for families. Location is great for many of the sightseeing places
Aug 29, 2021
Four days wasn’t enough. Rented UTV’s, swimming, playground, bounce pillow, pancake breakfast, campfire etc. Perfect location to hit up 1880’s train, Mount Rushmore, Custer State Park. This is definitely a two week resort/vacation spot. Staff was amazing, facilities were clean. The only negative was the restaurant/bar not being open but that’s everywhere and didn’t affect our stay
Aug 29, 2021
Very disappointed. Too packed in and absolutely no reception for phones or tv reception. We tried all sorts of areas for reception and there just wasn’t any. Seems you were worried more about money. Grumpy old man checked our camper in. We booked 4 campers at your KOA and all said the same. Roads were horrible. With all the money this one makes you could do so much better.
Aug 29, 2021
A lot of activities to keep kids busy. Staff is very friendly. Campground close to a lot of sites, attractions and shopping. Will definitely be back!!
Aug 29, 2021
Bad wi-fi no phone service. Must be SOME way to improve your work-fi. Disconnected from everything not so good.
Feb 09, 2022
We dry docked for the night since they are closed for the season. This KOA is very beautiful with deer coming right up to the front door.
- Riri on Google
Feb 09, 2022
My wife and I stayed here for 3 nites, and it was Phenomenal. A beautiful Resort atmosphere and even though it was at the very end of the season, every one there was very helpful and especially Becky. She is so knowledgeable about the area. I worked for the Texas Parks and Wildlife Department and I would hire here in a heartbeat to work with. KOA is very fortunate to have employees of this caliber.
- Richard Moody on Google
Feb 09, 2022
This KOA is in a perfect location and would love to stay here again. We rented a glammed cabin which is just a upgrade from their simple cabins but well worth it in my opinion. Your cabin already comes with bedding, a mini fridge, microwave, outdoor grill and table and chairs. You have a beautiful view of the woods and the campground itself has so many activities. You're right in the middle of the black forest, custer state park and Mt Rushmore. I will definitely be staying there again.
- Anne Perez on Google