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Campground Reviews

Jul 09, 2021
Great place to take kids & getaway. Cell service is sketchy in places, but adds to the “Getaway”. Staff friendly & helpful. Grounds & restrooms were very clean. Our fam had two RV spots and a cabin. The only drawback was with the cabin. Sleeps 6 but only has 2 towels and linens for 1 bed. For the $$ of a hotel you think it would include towels & linens for all. Known upfront xtra $ for rest

CAMPGROUND RESPONSE / COMMENTS:

Dale, we are not a hotel. There are kits for every bed with linens etc.
Jul 08, 2021
If you want a nice, clean,quiet and friendly place, this is it.
Jul 08, 2021
Great place and awesome hosts!
Jul 08, 2021
Great Staff
Jul 08, 2021
Great location. Stay at camp and swim in the pool, play some disc golf, and go into town for some pizza or head out to Burney Falls, Lava Tubes and Lassen National Park.
Jul 08, 2021
Jul 08, 2021
second time their had a great time each time staff is great even helped with problem with my 5th wheel recommend this place to anyone very very clean
Jul 08, 2021
Had a wonderful time, very pleased, staff bend over backwards to provide a pleasant stay!!!
Jul 07, 2021
Jul 06, 2021
We enjoyed our family retreat with 18 people ranging in age from 13 to 86 for four fun and adventure filled days. All were very impressed with the clean and comfortable facilities, the friendly efficient staff, and access to the great scenic areas of Lassen National Park and Burney Falls. This is one of the finest RV parks we have found.
Jul 06, 2021
The Staff at Mt Lassen KOA, Shingletown are the best! From the Hosts to the Maintenance Staff. And what’s more is the cleanliness. The bathrooms, showers, laundry facilities and the whole property are the cleanest I have ever seen! My Family rented a lodge, a cabin and an RV sight. We started planning our next stay there before our week-long stay was up! Our kids of all ages had an awesome tim
Jul 06, 2021
Excellent facilities and activities; excellent staff and ownership; sparkling clean; sites quite private and respectfully quiet even for July 4 weekend.
Jul 05, 2021
Jul 05, 2021
Site was clean and neatly maintained.
Jul 04, 2021
We loved this KOA! Jim and his staff were so friendly and helpful. It's very clean, and they have little touches like soap at the dishwashing station, movie and popcorn night, handicap accessible bathrooms that were actually handicap accessible. and a cute gift shop. They also make their presence known, so it was actually quiet during quiet hours. I'd stay here again and highly recommend it.
Jul 03, 2021
Check I was very easy. Staff was very nice and helpful. The facilities were very clean and well kept. The pool was great on the hot afternoons.
Jul 03, 2021
Wonderful place impeccably maintained. Great area... will come again.
Jul 03, 2021
Great CG. Host were friendly, spot was big enough, neighbor were friendly. Lots of families. Did not use laundry or rest rooms. Very close to Lassen NP. Not far from Redding
Jul 03, 2021
Jul 03, 2021
Only stayed 1 night but there is a lot to-do for the kids. My only issue was the pool, its small and very deep on one end. The shallow end was so packed it was hard for the kids to play and enjoy
Jul 03, 2021
The park was well maintained. The sites were nice but a little more rustic than expected. Could use an upgrade on the picnic benches. The power was a little inconsistent when all the rigs ACs were on. Friendly staff, nice lawn area with yard games and a popular pool. Nice store.

CAMPGROUND RESPONSE / COMMENTS:

Our electrical varies at times because of PG&E. However it has NEVER been a problem. Not sure what you mean by we need to upgrade on our picnic benches. They are painted ever year and are in good shape.
Jul 03, 2021
The L4 cabin was nice, but hot. The one AC unit was in the bedroom and never cooled down the bunk bed area or living space, which was difficult with kids trying to sleep. Besides that, we loved the swings and peacefulness of the campground.

CAMPGROUND RESPONSE / COMMENTS:

Brooke, we were having a major heatwave. Unseasonably hot. The air conditioner is normally more than enough. Next time let us know. We have nice portable units we could have set up for you.
Jul 02, 2021
It's everything you want to KOA to be.
Jul 02, 2021
The staff was very friendly and helpful and the gift shop has a lot of great gifts.
Jul 02, 2021
Campground was clean, showers were great, staff was friendly and helpful. Excellent all around!
Jul 02, 2021
Jul 02, 2021
I really liked this KOA and would give it 5 stars but the internet was terrible. We like to watch movies outside and internet was down for most of our stay. Also be aware that they do not sell any liquor at the store so stick up before your trip. The cats eye trail was super fun!

CAMPGROUND RESPONSE / COMMENTS:

We have limited wifi. It is spelled out on our website, on the paperwork given to you at check-in, on the map we provide. Additionally you were told at check-in. So this should not have been a surprise. By the end of July we will have Fiber and a new wifi system installed throughout the park.
Jul 02, 2021
Need more full hock up site and WiFi needs to be consistent. Camp grounds are very clean and the spaces are nice and spread out.

CAMPGROUND RESPONSE / COMMENTS:

By the end of July we will have Fiber and a new wifi system installed throughout the park.
Jul 02, 2021
My stay was fine but my tent site was pretty dusty. I found out when I was leaving I could have requested bark and the would have brought it in to my site. The restrooms and showers were always clean with hot water. I thought the little store should have had a few more grocery items.

CAMPGROUND RESPONSE / COMMENTS:

Tracy, tent sites are normally in the dirt. Dirt can be a little dusty. The "little store" doesn't have room for more grocery items.
Jul 01, 2021
The camp hosts and all of the employees were so very friendly and accommodating to our church group! It was our church’s 3rd annual “Family Camp” at the Shingletown KOA and we also booked for next year! It is a very clean and well kept campground; from the lawn area, picnic tables, playground, pool, dog park and walking trails, everything was wonderfully kept!
Jul 01, 2021
Loved the heated pool!!
Jul 01, 2021
Jul 01, 2021
Didn’t love the kids screaming on the playground at 7am with no one from the park enforcing quiet until 8. Other than that it was clean and did the trick for a night

CAMPGROUND RESPONSE / COMMENTS:

Wow Elizabeth you were in site 30 which is over 100 yards from the playground. My site is much closer and I am very sensitive to any noises. I know kids you are talking about. They didn't start playing until almost 8 am. and weren't that noisy. However sorry for the inconvenience.
Jun 30, 2021
One of the nicest campgrounds I have had the pleasure to stay. This campground should be the example of what all campgrounds should be the sites are a good size and well placed with plenty of shade We enjoyed are stay
Jun 30, 2021
The camps hosts and crew are incredible
Jun 29, 2021
Beautiful campground with lots of space. Quiet and filled with activities for families and individuals. Great staff. Two requests: Please level the RV spots and improve your WiFi. Thanks!!
Jun 29, 2021
Nice forested lots. A bit close to your neighbors though. Friendly helpful staff.
Jun 28, 2021
Always excellent. Probably have squeezed in too many spaces for RV's at this point versus previous years, for everyone to have a good experience, though. Reception and hosts are friendly faces after long trip. Pressed wood solution for campfire was so welcome.
Jun 28, 2021
Jun 28, 2021
Amazing cabin! Clean, up to date and very well maintained. The epitome of "glamping"! Jim and Diana (in fact all the staff we interacted with) were extremely friendly and went out of their ways to help make our stay wonderful. We could not ask of anything more. Thanks for the great memories!
Jun 28, 2021
Great place to stop and rest for one night, bathroom clean, no wifi .
Jun 27, 2021
Amazing time. The place is always clean!!! The employees are always very friendly and helpful!!! So impressed with all the things for the kids and family’s to do. This was our third year at family camp and it just keeps getting better. We’ll be back next year.
Jun 27, 2021
We had a wonderful time with a big group. Staff is very friendly and grounds are well kept.
Jun 27, 2021
The best camping experience ever
Jun 27, 2021
Jun 27, 2021
It was a very nice place to stay. Neighbors were a little bit noisy but that can’t be helped.
Jun 27, 2021
Jun 27, 2021
Very well run. Clean. Staff is friendly and helpful. Bluffs are impressive.
Jun 27, 2021
Clean, quiet, very close to Lassen Nat'l Park.
Jun 27, 2021
Feb 09, 2022
Awesome host's that make you feel so welcome. Definitely a great place to stay!
- Barbara Enriquez on Google
Feb 09, 2022
We absolutely love this KOA! Jim his wife and staff are so amazing and accommodating. They are always paying attention to all the campers and their needs with a smile on their face. We just got back from our 3rd year in a row camping durning the Halloween theme weekend. It was a blast everyday there is something for the kids and families to do. First night was movie and popcorn night they had the atmosphere perfect. It was a cold night so they had heaters out which made it so comfortable. The second day started with pumpkin carving, face painting, corn hole, bingo, and jump houses. And that's not all they had a tri-tip dinner and costume contest for all different ages, Including the pets! The kids all got to go trick or treating, then to top off the night they had a hay bail rides into the woods. Couldn't ask for a better time! On the last day they had a free breakfast for all campers. Best KOA ever if you ask me. Go check it out yourself you'll be amazed. Thank you Jim and staff
- sandyjeanclay clay on Google