Campground Reviews

Jul 25, 2020
I recommend replacing the deadbolts on the cabins that auto lock when you leave. I woke up in the middle of the night due to stomach issues and left my cabin in a hurry to throw up and ended up being locked out for the entire night because I didn't grab the key on the way out. Also have a staff member on duty to handle such issues. Paying for a cabin and being locked out for 12 hrs is not ok.
Jul 25, 2020
Awesome
Jul 25, 2020
Jul 24, 2020
The park was packed on small sites -almost impossible to social distance from neighbours. Only 1 staff running the office/store and cleaning facilities by themselves.
Jul 23, 2020
A wonderful surprise. Very clean and so much to do activity wise. We have done a lot of camping over the years but this was the most incredible experience. Great staff with caring and wonderful attitudes. We had a campsite right on the water with all of the pleasures of home. We are returning in August to stay at one of the cabins and cannot wait to get back there. .
Jul 23, 2020
Jul 23, 2020
Social distancing is being practiced by staff; not unnecessarily the campers though. Amazing stay for family as kids beyond enjoyed the floating raft, trampoline, and playground. Good sized lots, great lake for swimming and we'll maintained washrooms.
Jul 21, 2020
Déçu de l’emplacement étant donné que nous avons réservé 6 mois d’avance. Fifth wheel de 25 pieds au moment de la réservation j’ai mentionné 30 pieds et le terrain était vraiment pas approprié. Nous avons dû mettre le camion dans le stationnement public. À mon arrivée j’ai mentionné ma déception et on m’a dit que tout était plein, mais un terrain près de la plage était
Jul 21, 2020
It was awesome as usual. We keep coming back
Jul 20, 2020
Enjoyed our stay very well set up in regards to Covid restrictions and had a lot of fun. Already booked for next summer.
Jul 20, 2020
This was our second year staying here and we throughly enjoyed it. We booked again for next year. Loved seeing all the beautiful sites and how beautifully they are kept. The staff we interacted with were friendly and helped with anything or questions we had. 99% of the people camping were awesome. Over all everything was great and can't wait for next year. Thanks KOA Renfrew/Ottawa West.
Jul 20, 2020
Quiet relaxed nice playground
Jul 20, 2020
It was nice being right by the lake but way to close to Neighbor s. Huge fields but packed like sardines we left one night early
Jul 20, 2020
Such a great campground!!! Great sites, the staff were wonderful, facilities were always clean, beautiful beach, and even with a full campground with lots of kids and activities, it was quiet and peaceful if you just want to relax. We are looking forward to coming back!!
Jul 20, 2020
The sites are so small we had to park our truck on top of the fire pit. And the wifi is non existent which we could live without. We pretty much parked to visit friends in Renfrew so it worked for what we needed.
Jul 20, 2020
Jul 20, 2020
Although we found our spot a little small it was close to the beach and bathrooms. The seasonal campers were friendly and inviting. The staff was very accommodating. We loved the little lake and beach area as well.
Jul 20, 2020
Just have to be careful of the leaches in the water other than that it’s a small quiet family oriented clean well run campground
Jul 20, 2020
Jul 18, 2020
KOA Renfrew is a nice family oriented campsite. Whether there for a night or longer - the staff is amazing and wants to ensure you enjoy your stay. They have lots of amenities included in the fees which is unlike a lot of KOA’s . I highly recommend their campsite .
Jul 17, 2020
Very helpful staff and a great stay for a great price!!
Jul 17, 2020
Had a wonderful time!! Nice beach, boys had a blast feeding the turtles off the dock! Staff was super friendly! Great little get away close to home, will be going back!
Jul 17, 2020
Great place for kids. Service was top notch, staff were extremely polite and courteous. I highly recommend this place to anyone who is looking for some quiet relaxing time.
Jul 16, 2020
Jul 16, 2020
Wonderful and inviting
Jul 15, 2020
Staff were great to deal with Washrooms clean and well stocked. Grounds well maintained. Beach was clean and inviting .camp store was well stocked
Jul 14, 2020
Had a great time brought my grandkids they had so much fun lots of things to do to keep them busy they loved it will definitely be back again
Jul 14, 2020
We were there for a week. We had a lovely deluxe site with a deck. Due do Covid, we didn't use any facilities & were only in the office/store when we checked in. While we were there, no one came around to see if we were happy with our accommodation. All staff should wear the KOA uniform. We were at this KOA 2 years ago & were pleased to see improvements. Seasonal sites should tidy up.
Jul 14, 2020
Friendly staff. Clean facility. Well stocked store.
Jul 13, 2020
Conditions were dirty, bathrooms were beyond disgusting. We have stayed at several KOA’s before and this location did not come close with regards to cleanliness
Jul 13, 2020
Jul 13, 2020
Jul 13, 2020
We had a wonderful time! Campground is well maintained and staff is very knowledgeable and friendly! We will definitely go back!
Jul 13, 2020
Great service from Sonya.
Jul 13, 2020
Jul 12, 2020
Absolutely loved this campground. My only complaints I'm well aware are beyond the campgrounds control (leaches in lake and black flies). I was so impressed with the guest services. The staff were amazing and I could not believe how quickly they responded. The lake is beautiful. The campgrounds immaculately kept. So much to do. Loved the mini putt and especially the proximity to splash pad
Jul 12, 2020
Good,it'ok. Only no WIFI.
Jul 11, 2020
Site for my trailer and truck was too small. My truck was parked over the fire pit. Beach was dirty and littered with old water shoes , rags and some small trash. Lake is a pond and full of leaches, power was insufficient even when on Wednesday the park was half full
Jul 11, 2020
Our family had a great stay! Exactly what we needed to get out of the city & entertain the kids! Facilities = great! Staff = great! Kabins = great! Beach = great! Memories = made!
Jul 11, 2020
Great stay. Quiet comfortable and private . Website booking needs fixing it said there was no electricity campsites available but they were all empty during my entire stay
Jul 10, 2020
I usually camp at the provincial parcs. This was my first time at a KOA. It was very different from what I expected.
Jul 10, 2020
Very clean and wonderful friendly staff...also very beautiful campground!
Jul 10, 2020
Jul 10, 2020
Very average. Biggest complaint was it was advertised as shady campsite, whereas there was no shade. Also no wifi at the campsite.
Jul 10, 2020
Lots to keep the kids busy. Site was great. Friendly staff. Very clean and well maintained park.
Jul 09, 2020
Our stay was great again as usual. Angela and her group made us feel right at home it was so great to get back to Renfrew at the campsite to start enjoying our summer again. Again thank you and we will be seeing you soon
Jul 09, 2020
We had a great time, the cabin was clean, very nice and close to the beach. Bring the salt, there are lots of leeches around the beach area(not in the swim area). We wish the campground would get their service provider to setup a better WIFI signal throughout the park and not just within 40 feet from the main store. Other then that, we will be returning again and again to this park. :) :) :
Jul 08, 2020
We are very satisfied with the KOA at Refrew. Sonja was very helpful and in this difficult time I felt safe and protected. The campground was clean and staff were very helpful. We have already booked again.
Jul 07, 2020
Jul 07, 2020
We would not stay again. The site was very packed in, no room between trailers at all. Our site had no grass and was thick dust so we weren’t able to have the babies outside at all. Facilities were clean but we were surprised to see all the play structures open given the current issues. We left a day early because the site was so bad.
Feb 09, 2022
Super friendly owners!
- Dane Clarke on Google
Feb 09, 2022
Very nice little park, great staff, clean washrooms.
- mario desrochers on Google
Feb 09, 2022
Stopped in last minute with four campers and they were very accommodating. Nice clean park. Well kept up.
- Jack Kottelenberg on Google