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Feb 09, 2022
The customer service lady was very unfriendly and not true to her words.She say, you can extend your stay for 2 hours free if the room still available and then she went ahead and charged us $20 dollars extra without telling us up front. She lied to us. Also, One of the guy workers were mean and very condensending...I would never reccommend this place for someone.

CAMPGROUND RESPONSE / COMMENTS:

Hi Loreli, We do not have a 2 hour for free policy, I see in the notes you requested late check out for the additional $20, we had also let you check in early. You called and asked for a 9am check in and 530 pm on check out day which just isn't feasible. I apologize for the miscommunication.
Oct 28, 2021
Our cabin was very clean. The staff was very friendly and helpful. It was nice to have it in close proximity to area attractions.
Oct 15, 2021
As always a good time was had by us. We like coming to this campgrounds. Everyone so friendly .See you in Spring.
Oct 12, 2021
We loved are cabin. Bed was more comfortable than most hotels we've stayed in. Clean, climate controlled and the campground was fun!
Oct 12, 2021
What a wonderful weekend we had in such a beautiful cabin and area with great service and amazing friendly staff
Oct 12, 2021
Oct 12, 2021
Stayed in the cabin . They were clean and well organized. Perfect for our hiking trip! Staff was friendly and worked well with our group
Oct 11, 2021
Oct 11, 2021
Great place to stay, friendly staff
Oct 06, 2021
Very cozy and pleasant stay at St. James cabin. It's also very close to the main strip one mile south. 10/10 would choose to stay again when returning to the Dells.
Oct 05, 2021
Second time we’ve gone to this one. Better this time on train noise. Enjoyed the kid activities. Really a great getaway with lots of entertainment in the area.
Oct 04, 2021
Nice campground. Has very spotty wi-fi. We found chip crumbs in the loft, hair in the bed, the floors were dirty, & the bedroom tv didn't work. The staff was very nice. They allow you to text them if you need anything & they will deliver it to your cabin. The deluxe cabin was very nice for our family of 4. Our kids liked the game room and pool table. We would stay here again.
Oct 04, 2021
Staff were very helpful and accommodating. Campground was clean, cabin was clean. Old fashioned manners and courtesy were abundant. I was very pleased with my stay.(Although I know I was there in the "off" season....during regular season things may be different, when it is much busier) But I will stay again.
Sep 29, 2021
Always a great time :)
Sep 27, 2021
Very well kept. Clean and staff very attentive to the camp and it’s guest. Like the focus on kids and pets in camp and the activities that where offered
Sep 24, 2021
Friendly and helpful staff.
Sep 23, 2021
The cabins were very clean and the staff was very helpful
Sep 22, 2021
Service was great overall, especially Sarah. She did great in helping me with all phases of my trip. Only complaint was the cleaning of the restrooms and showers. Floors weren’t swept and they didn’t smell clean. Use a cleaning product.
Sep 22, 2021
Sep 21, 2021
Staff was very friendly and helpful.
Sep 15, 2021
Sep 13, 2021
The camp ground was nice. Our cabin was great as there were no steps up to the cabin and there was a nice patio for the table and firepit. Campground staff was friendly. The only thing that would have been better is to have handicap buttons to open the handicap bathrooms and showers. Great place, nice activities. Trains go by but didn't bother us. We will go back.
Sep 13, 2021
Sep 13, 2021
Staff need to be more friendlier. I’ve never been to a KOA where the safe doesn’t say hi, ask how our day doing, ask if we need help or etc…The employee act like they don’t want to be there. There is nothing for the kids to do. The park needs a big improvement. Sight are to crowded and on top of each other. You being next to a train track is a big killer but if you had more activities for

CAMPGROUND RESPONSE / COMMENTS:

As children are in school past labor day, our activities usually are less as we have mostly adults at the campground. During the in season we have plenty of weekend activities.
Sep 08, 2021
Had a great time. New beds were awesome! I was in the Mayfair and that had the upgraded TV, so I had no complaints but my friend who was staying in a cabin as well still had the little TV. Hopefully those get upgraded to all the larger TV's for next season. The staff was was very friendly. This is definitely our go to KOA!
Sep 07, 2021
Clean and comfortable
Sep 07, 2021
What a lovely weekend getaway! The 1 room Kozy Kabin was perfect for our party of 3. Bathrooms and showers were clean and easily accessible. Location is close to everything WI Dells has to offer if that's your jam. The campground is well maintained and the folks by us adhered to the 10pm - 8am quiet time which was awesome. Friendly staff. We will be back. Thank you!!
Sep 07, 2021
We been camping with Koa for a few years now. In Illinois & Michigan. Decide to try Wisconsin. Everything was ok. Except the pool wasn't heated. So the kids couldn't get in because the weather was kinda of chilly and the water was so cold...
Sep 07, 2021
Terrible experience! One of my cabins had roaches. You should spray your cabins when a family checks out and j before an arrival.
Sep 04, 2021
Very well run campground. Staff is great, grounds well maintained.
Sep 01, 2021
Great campsite. Staff was extremely friendly and helpful.
Aug 31, 2021
Aug 31, 2021
Very nice!!
Aug 30, 2021
Kamping Kabin was perfect for our family of 2Ad 1 Child 1 infant. It was clean, cute and ours was in great location. Showers and bathrooms were maintained and clean. Staff was hospitable. Love dishwashing area. Pool hours for summer should open earlier for families with kids. Office store was bonus. 1mile from Downtown Dells. Great location. Train by site annoying but drowned out after awhile.
Aug 30, 2021
Aug 30, 2021
Very clean and very nice people..
Aug 28, 2021
Our first time staying at the KOA Everything was great good service, clean bathrooms and showers. They also have little activities of there own which is great because the kids get entertained. I appreciate how they accommodated our families . We had a great stay. Thankyou!
Aug 28, 2021
Nice cabin at Wisconsin Dells KOA
Aug 27, 2021
We had a magnificent time staying here. The cabins are nice. The ac was cold. The bathrooms were separate rooms which we really like the privacy. The staff were awesome. We will stay here again.
Aug 26, 2021
The small cabin with a bathroom was perfect for our family of four as our kids tried camping for the first time! The campfire pit & grill were great amenities at our site! Kids loved the pool and splash pad!!
Aug 23, 2021
Aug 23, 2021
Aug 22, 2021
Aug 22, 2021
I’m so sorry. I don’t like giving negative reviews. The train was awful. The bed literally bounced for several minutes at a time, all night long. And the cabin was not very clean, I get it, that it’s “camping”, but for the price we paid, I would expect a very clean cabin and a fresh roll of TP in the bathroom upon arrival. You might consider replacing the floors with something you can sa
Aug 20, 2021
The staff was friendly, welcoming, and ready to help serve in any way. It's clear that they work hard to keep the park clean. We will be staying here for our next visit. So glad we discovered it!
Aug 17, 2021
Aug 17, 2021
Aug 17, 2021
Aug 16, 2021
Nice cabin, made camping very easy, the delivery and facilities is also why we prefer to stay.
Aug 16, 2021
It was great
Feb 10, 2022
Made spontaneous plans to join my brother-in-law for an overnight at this KOA location in Wisc. Dells on their last weekend of the season 2021. It was a very clean facility. Our tent site was right across from my brother-in-law's RV site, which were both right by the bathrooms/shower house (lit up very nicely in the evening). People were respectfully quiet and we had no problems with this KOA. Would return in the future if opportunity arises. Enjoyed dinner at Culver's and strolling through downtown and walking along the Wisconsin River. Because it was the end of the camping season, it was not very crowded downtown at all and shops were closed for season or closing earlier due to it being October. Our trip was intended for camping purposes really, to just relax, but it was nice that the downtown area, shopping and restaurants were all nearby - should you want to come in the summer. FYI, if it matters to someone, there is a freight train track that runs along Stand Rock Rd, so you can hear it, but to us, we hardly noticed. Thanks for your hospitality, Wisconsin Dells KOA Holiday!
- Nancy Sinclair on Google
Feb 09, 2022
Had a great stay during the weekend at one of the small cabins that had no bathroom. It wasn't an issue because the bathrooms were close, and each stall was its own room with its sink and dryer included, as well as the shower stands. There is a store that carries all the main camping essentials, including firewood and ice. There is also a laundry and game room. The small cabin we got was big enough for the 3 of us, as well as my dog. The park is close to the town center. We had no issues with the train track next door, the cabins have an A/C that would diminish the sounds of any train passing by. The only thing that would maybe bother some is that the sites were pretty close to each other.
- VERONICA HERNANDEZ on Google
Feb 09, 2022
I really loved this campground! We were at site 87. I love the trees, the patio, and the patio furniture we got with our site! The staff was very friendly, they even came around to warn everyone of possible rain/wind. The park was super clean and it was a little smaller which was nice! I know others mentioned a train I only heard it a total of three times and it was faint. I also loved the location! Super close to everything yet it was really wooded you felt like you were in the middle of no where. They also are dog friendly, everyone had their pups in leashes or in a pet fence and they all cleaned up after them. I definitely recommend this place!
- Megan Popian on Google