Alamosa / Great Sand Dunes KOA Journey General Information

Check-Out: 11:00 am
Check-In: 2:00 pm
Quiet Hours: 10 pm-7 am

AFTER-HOURS CHECK-IN:
We have a night registration board for guests that arrive after the front office has closed. Find your last name on the corkboard to the left of the office. Your pamphlet contains everything you need to get to your site. Stop by the office in the morning to say “hello” and register.

*Warning - to ensure everyone enjoys our spectacular night skies, there's minimal lighting in the park. Motion-sensored lights will help you locate your campsite.

If you need to cancel your reservation, please call the campground at 719-589-9757 before the deadlines below to receive a refund of your deposit, minus any cancellation fees. **Text and email notifications of cancellations will not be accepted.

Cancellation Windows:

• RV/Tent - 7 days before arrival
  
• Cabins - 14 days before arrival
  
• Holidays - 14 days before arrival for all sites/cabins
  

Cancellation fees:
For valid VIP KOA Rewards holders, the fee is waived if cancellation is made before the deadline.

• RV/Tent/Cabins (except Bunkhouse) - $20, if cancellation made before deadline. After the deadline, the deposit is forfeited.
  
• Bunkhouse - $30, if cancellation is made before the deadline. After the deadline, the deposit is forfeited.
  

Cancellation Details:

• Cancellations made after the deadlines will result in forfeiture of the full deposit. This includes guests with VIP Rewards status.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, unless the original card is no longer valid.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  

Cancellation policies are subject to change.

Our WiFi network is AlamosaKOA or AlamosaKOA2. When the connection page appears, scroll to the bottom and click the words "Free Access”. The system should connect you automatically from there. You do NOT need a password - ignore the request for an access code. If you have trouble getting online, please refer to your site map insert or come to our office for assistance.

Our system is designed for browsing websites and checking your email. It is not designed to perform tasks such as Skype, movie downloads, streaming videos, etc.

• Our pool is open from Memorial Day weekend until Labor Day weekend (weather permitting)
  
• Pool opens at 10 am and closes 30 minutes before the front office closes
  
• No lifeguard on duty
  
• Children under 13 must be accompanied by an adult
  
• Glass is prohibited inside the pool fence
  
• No pets are allowed in the pool area
  
• ALCOHOL IS PROHIBITED IN THE POOL AREA
  

The speed limit is 5 MPH. Please watch for children. No weapons, firearms, or fireworks of any kind are permitted. Fires in fire rings only - if wind permits. Check with the front desk if you have any questions.

The County Sheriff often declares Alamosa County a high fire danger area. Please check with staff before starting campfires or charcoal grills. If the Sheriff declares a Stage 1 fire ban, propane pits are permitted. Propane fire pits are available for rent in the front office.

Strong winds are not uncommon in Alamosa, and the weather here can change very quickly. Be prepared for sudden gusty winds by ensuring that tents, awnings, and other items are properly secured at all times.

Please have visitors check in with the front office to receive their car pass.

The campground has two Level II charging stations at the front of the park. We also have one RV site that comes equipped with an EV charger. Check with the front office staff for more details and availability. Please do NOT plug your electric/hybrid car into the campground's regular electric pedestals. Older pedestals are not designed to handle EV charging.

Our coin-operated laundry facility is open 24/7. Rolls of quarters are available at the front desk (cash only).

We welcome all dogs at the Alamosa KOA, regardless of size or breed. Dogs are required to be on a leash at all times. Our K9 Park is available for off-leash fun. Please take your dog with you when visiting attractions in the San Luis Valley. They want to be with you, not us.

Guests are not allowed to wash their RVs or vehicles. No exceptions - this is a condition of our Department of Water Resources permit.

Our KOA is the ONLY location in Alamosa that offers convenient RV propane filling! We also fill propane tanks at one of the lowest prices in town. These services are open daily from 8 am to 7 pm, seven days a week, during the open season. We are open until 8 pm on summer weekends.

Our store hours vary throughout the season. In general, we are open from 8 am to 8 pm, except early or late in the season or for special functions.

Request a free copy of the Official Alamosa Visitor Guide to begin planning your vacation today. Filled with photos and write-ups on local attractions, it's a great resource to learn more about the area. Join the Alamosa newsletter to stay up-to-date with all the Alamosa news, events, and specials.

Welcome to the Alamosa KOA! If we can make your visit to Alamosa and the Great Sand Dunes more enjoyable, please don't hesitate to let us know!

Deb and Les are the campground owners and are fully committed to their careers as campground owners in the beautiful San Luis Valley. Our Managers, Dale and Jo, live on-site. Their priority is to take care of our guests and make sure everyone has a great camping experience. Please don't hesitate to reach out to any of us!