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Campground Reviews

Oct 04, 2021
My stay was fine. But the prices are too high. And I was charged for holding a river site that I didn’t ask for. The manager did refund that charge. The clerk that took my reservation didn’t answer the questions I had. I had to go in person to get results. Thank you Rachel.
Oct 04, 2021
Had a great time with all the Halloween activities. We usually tent camping but tried the cabins. It was great. Will be trying this again. The bed was so comfortable.
Oct 03, 2021
We stayed in one of the deluxe cabins. The cabin had very nice amenities and was very clean. The whole campground is very nice, well maintained, and quiet. We enjoyed our stay and would absolutely return here.
Oct 03, 2021
We enjoyed our stay and found the cabin to be very kid friendly and comfortable. There were minor inconveniences (ie: can opener in our cabin was broken, the lock on the bedroom door was backwards, and the porch rail was uncomfortably loose), but overall we would stay here again and recommend it to others. Thank you.
Oct 03, 2021
The staff was friendly and eager to tell about events and items of interest. It was nice to have such a quiet and peaceful campground to come to, yet still be within easy travel of everything Cherokee has to offer. I'm already looking forward to my next visit.
Oct 03, 2021
WiFi was very poor. We stayed at a site near the park entrance. Cellular service in the area was also poor.
Oct 03, 2021
Would have been great if not for rude service at front desk. Tracy was extremely rude and basically lied to us about availability. During the 4 hours she made us wait after a long drive we ended up finding a campground down the road that we may stay at in the future. Sadly after this incident I believe our many years at KOA Cherokee has come to an end.
Oct 02, 2021
Oct 02, 2021
Oct 02, 2021
Oct 02, 2021
Too many cabins, horrible wi-fi and cable so snowy couldn’t even watch tv.
Oct 02, 2021
Quiet, liked indoor pool. Showers in pool area did not work.
Oct 01, 2021
Loved it wish I had booked more days will be back nothing bad to say just it is fantastic
Oct 01, 2021
Sep 30, 2021
Sep 30, 2021
Stayed here for two weeks in May and three weeks in September. Very nice campground.
Sep 30, 2021
Staff was very helpful! Campsite great.
Sep 29, 2021
This was my first time to stay at a KOA. I was disappointed by the amount of trash around the sites. I went into the restroom right after it was cleaned and it still smelled bad. We decided to go on to another KOA the following week and it was like night and day! If I were to return to this KOA I will request a site towards the front of the campground with more concrete on the site.
Sep 29, 2021
Sep 29, 2021
Great staff nice stay
Sep 29, 2021
Bathrooms were disgusting Friendly staff Great location
Sep 29, 2021
Awesome �
Sep 28, 2021
Loved easy flow of the campground. They had a great activity for the kids that weekend. It was great to be able to get propane gas. So easy. The staff was very helpful. Would definitely go back.
Sep 28, 2021
Check-in was very smooth, staff was great. The park has a large amount of cabin rentals to maintain. Ours was on a small stream, had ample parking, a very nice location. Did seem the cabin had not been used in some time #387. Only issues the A/C filters needed to be cleaned (we did), kitchen faucet was very loose at the base, and gas grill heat deflectors were corroded and crumbling. Stay was OK.
Sep 28, 2021
A fantastic stay as always! See you next year Smokies KOA!!
Sep 28, 2021
Sep 28, 2021
I enjoyed my stay. I brought my 89 year old mother for her birthday. She wasn't pleased with camping, however we loved the campground as we always do! We will be back!
Sep 28, 2021
1st site 50 amp did not work. KOA worker said I needed to turn on the breaker. DAH! Do I look that stupid. He complained the entire time because he was suppose to be off. 2nd site power was ok. General upkeep around the park was poor. Grass uncut and the north end of the park was very unkept. Several low lying areas were very muddy and messy. Store staff were rude. Maybe less time on spider webs!!
Sep 28, 2021
Great location. Staff was extremely friendly and helpful. This is located very close to where the Elk graze. In fact, as we were leaving the camp, a herd was crossing the street. This is a very kid friendly campground. Movie night on Friday night and a Halloween party every Saturday night from now until Halloween. The campground was also well decorated for Halloween and bathrooms clean.
Sep 28, 2021
Stayed one night at a tent site, had to cancel second night due to a sick child (not KOA’s fault). Camp site was not clean, had 10-15 cigarette butts all over the place. Campfire wood from the KOA didn’t burn well, was too damp.
Sep 28, 2021
1st trip at Cherokee KOA. I called to make reservations and I called again to get after hours check in info- neither time did anyone mention to me the cabin we rented (they call a deluxe cabin) DID NOT HAVE HEAT! We arrived at 9pm, it was 40 degrees out and we had no heat. Why isn’t that mentioned?
Sep 28, 2021
Very clean facilities and friendly staff. We had experienced easy Check-in and check-out. We will be back on our next trip thru the area.
Sep 28, 2021
Highly recommend!!. My family and I very much enjoyed the grounds and the amenities. The weekend Halloween festivities were a wonderful surprise that my kids loved. The haunted trail was very good and all the staff were very courteous. I've already recommended them to family and friends for their next smoky mountain getaway.
Sep 28, 2021
My favorite KOA
Sep 27, 2021
The campground is nice and the staff was extremely helpful. We stayed on the creek side of the campground. What ruined the stay was the constant dog barking from across the creek. The dog barked constantly all day and night. Since the dog was not in the campground, we did not say anything to the staff but it ruined the stay. The barking could be heard throughout the campground.
Sep 27, 2021
Was very relaxing and clean campground. Enjoyed.
Sep 27, 2021
Sep 27, 2021
Sep 27, 2021
We loved the deluxe patio sites, and the campground was decorated cute for Halloween! The staff was very prompt and friendly too
Sep 27, 2021
Great location, great cabin, great site and facilities. Would be happy to stay again!!!
Sep 27, 2021
We had no heat and no response after several calls and visit to office. Very poor customer service by office staff. So we froze Friday night prior to finally getting heat fixed Saturday afternoon. The extra blanket smelled stinky feet. On one call the office staff complained to me that they could not hear me due to their music being so loud. She was upset that I suggested she turned music down.
Sep 27, 2021
Enjoyed our stay, Cabin 26 seems to need leveling and heat didn’t seem to be enough to warm cabin other than that everything was great!
Sep 27, 2021
We did not receive the cabin we were expecting to receive. However the cabin that we were supposed to receive remain empty all weekend. Per my phone calls to change weekends the cabin we were supposed to have at least refrigerator TV and heat and air. The cabin we did stay in both doors was broken spiderwebs everywhere, no refrigerator TV or heat.
Sep 27, 2021
Great location and scenery! Friendly staff and clean restrooms made for a great stay, thanks
Sep 27, 2021
Everything was great as advertised. The tent site had electric hookup for the 2 cold nights I was there. Had water you could pump out which was a plus. Bathhouse was kept clean to take showers in. The campground is real nice and would stay there again.
Sep 27, 2021
Everything was nice (location, camping site, amenities, employees etc) but the cost for a back in site for one night ($123 w/tax) was super high in my opinion.
Sep 27, 2021
Very pleasant! We had an awesome time!
Sep 26, 2021
relaxiing
Sep 26, 2021
We stayed there for over a week. Overall we were very happy with everything. The staff were wonderful. We stayed at a tent site and really enjoyed the little station where the plug in was. It was extremely helpful since it rained most of the time. The only reason I didn't give it five stars was the toilets sometimes the toilets didn't flush and we're a little dirty. But we didn't mind much at al
Sep 26, 2021
We had a great time. Campground was Clean and staff very friendly and helpful
Feb 10, 2022
Beautiful KOA! Tent camping along the river. Staff friendly. So many things to do around the area. Short drive from the campground, you will come to Mingo Falls, Amazing!! A must see! Will stay here and camp again. We loved it!
- Wilderness Girl on Google
Feb 10, 2022
This is a fantastic facility located in a great location. Staff is very helpful and friendly.
- Timothy Paul on Google
Feb 10, 2022
Nearly 400 cabin / RV / tent sites. Clean, well lighted, heated bathrooms & hot showers. Easy in-N-out even for big rigs. Close to attractions, the City of Cherokee & not far from Gatlinburg TN.
- Frank Brunn on Google