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Campground Reviews

Sep 19, 2021
Sep 18, 2021
Lots of flies! Bathrooms could have been cleaner is some sites . Use road 19 not the Parkway to get there ! Came to fish , caught 4 along the river . Pond needs more movement of water and aeration .
Sep 18, 2021
A lot of hassle checking in. Unnecessary stress. Check in person inept.
Sep 18, 2021
Fishing is lousy in September. WiFi was barely adequate. Accommodations were fine.
Sep 18, 2021
Great
Sep 18, 2021
Love it every time
Sep 18, 2021
Very well maintained park. Nice clean sites. We loved all the decorations going up for Halloween!
Sep 17, 2021
Sep 17, 2021
Sep 17, 2021
Great
Sep 17, 2021
Primitive tent camping spot was covered in big rocks not grass . To close to the pond and to close to the road.
Sep 16, 2021
We enjoyed our stay.
Sep 16, 2021
We experienced a problem with the KOA customer appreciation weekend and were charged for both nights. We tried several time to talk with Rachel the GM and was unsuccessful. I even called to speak with her for two days after returning home. I still have not heard for her. There was an angry camper that expressed his anger at 5:00 am waking up everyone in the front of the campground.
Sep 16, 2021
Sep 16, 2021
The cabin I stayed in smelled really bad thank god I had a can of Lysol lavender spray the curtains also smelled and the floor was dirty the windows were filthy and the light outside had all kinds of spiders and webs and there was dental tooth pic with floss on the porch and they were used. Kinda gross. The area is beautiful they just need better maids to clean the right way.
Sep 15, 2021
Deluxe cabin for 2 nights. It was clean and had everything for a family of 4 to enjoy.
Sep 15, 2021
Location for base camp was great-we could ride in different directions each day.
Sep 15, 2021
We absolutely loved our stay! Campground was clean, staff was friendly, attentive...it was an awesome trip! The Fall..Halloween decorations were OVER THE TOP!!!! IT WAS SO CENTRALLY LOCATED TO EVERYTHING!! TN, BLUE RIDGE PARKWAY WE LOVED OUR CHEROKEE KOA EXPERIENCE AND WE WILL BE BACK!!!
Sep 15, 2021
Sites are paved and level, needed very little if any side to side leveling. The grounds are kept clean and neat. The staff is very nice and very helpful. We’ll definitely be back.
Sep 15, 2021
Wonderful paved site and patio. A lot of room on each side of the site.
Sep 15, 2021
Great place have stayed there numerous times over the last 18 years the cabin was not clean trash under the beds and on the foot board of the bunk bed just need to make sure that they are paying more attention to cleaning
Sep 15, 2021
Sep 15, 2021
Sep 15, 2021
Sep 15, 2021
I love staying at this particular KOA it is on of my favorites, and the staff are very friendly and very helpful.I found Joanne and Sherry in the store very helpful above and beyond,then there were a couple of gentleman on the golf carts that were very enjoyable to interact with one lives there in front of the playground he always went out of his way to come by my site everyday just to say hello.
Sep 15, 2021
Sep 14, 2021
For a customer appreciation weekend one would think that the weeds and grass around the site would be trimmed. The grass was high around the firepit and the back end of the site. There was also a deep hole beside the firepit, hidden by the tall grass, I stepped in. I was lucky I didn't break my ankle. The WIFI SUCKED! Not even good enough to send a email. Basic cable only. No ESPN.
Sep 14, 2021
Everyone was very friendly! Cabins were great, clean and had everything you would need ! We will return !
Sep 14, 2021
Nice staff, private sites , great location!
Sep 14, 2021
Sep 14, 2021
Stay was nice , cabin clean ,outside deck snd window sceeens could have been leaned to rid if spider webs all over, shower handle broke but they were quick to fix Only one major issue was one staff member at front desk upon check in was very unfriendly and unprofessionally cold, all other staff members great
Sep 14, 2021
Sep 14, 2021
The only problem we had was the wifi and cable. Wifi didn't connect half the time and the cable was snowy. We ran the cable straight in to the tv and tried 2 different cables and it was still snowy.
Sep 14, 2021
Always enjoy staying at Cherokee Koa, friendly staff especially Joann that helps check guest in, clean, great place to bring kids, can't wait to go back!!
Sep 14, 2021
Campground was clean. Office staff was more concerned about masks anything else. Items for sale weren't in the computer. All transactions took forever. Firewood is $9 and we had to call after 3 hours because it hadn't been delivered yet. Also had the only site with no grass and it was $130 a night. Won't be returning.
Sep 14, 2021
The scenery is beautiful. However our cabin was not cleaned at all prior to arrival and the attitude/Lack of customer service we got from JoAnn was HORRIBLE. Been coming here for 4 years. We may not be back.
Sep 14, 2021
Light bulbs were out in the cabin. We had one light bulb working and 2 were out in den ceiling fan/light. Same in the restroom vanity, several light bulbs out. Children's activities stopped Labor Day. Sad to see those stopped. No activities or bikes available.
Sep 14, 2021
Friendly staff, great atmosphere, plenty of stuff for children.
Sep 14, 2021
our favorite campground!
Sep 14, 2021
Amazing stay! The campground had so many fun family activities. Our 3 year old was in heaven. We will definitely come back soon!
Sep 14, 2021
Amazing beautiful campground. Everyone is so sweet thatbworks there. I love the feel and amazing clean environment.
Sep 14, 2021
staff was super friendly. The cabin was in great condition and clean. Much, much better than Yogi in the Smokies. Yes, I already made reservations for next year. I spend most of my childhood staying at Yogi in the Smokies, it's going down like a rocket. Now I can make better memories at KOA. Again thank you staff, they were outstanding
Sep 14, 2021
Sep 14, 2021
It was a good stay...very nice and friendly place to stay...the staff was very nice
Sep 13, 2021
6.49 for a ice cone is crazy.. I will never buy one there again. ,,poor kids the parents can’t afford to pay that. ,,
Sep 13, 2021
A very large corporate run KOA so it is missing the "home" feel many others have. Our stay here was quiet and we enjoyed ourselves but were very disappointed to hear from employees this will be changing from a Holiday KOA to a Resort and with that prices will be nearly doubling. With so many options in the area we likely won't be back. Double the price with so many upgrades needed is not desirable
Sep 13, 2021
We always enjoy our time at the Cherokee KOA. Although the campground was fully booked and we were unable to move to a campsite that had a fireplace, one of the staff members was very accommodating and letting us use the fire pit at her personal RV site. I wish the rating could be broken out by factors. I would give the campground a five stars for everything but cleanliness.
Sep 13, 2021
When we arrived I went to rinse out my ice maker & a nasty colored water came out of the kitchen faucet. Dog hair all over the sofa bed under cushions when we opened it up and the mattress had dirt on it. Cleaners need to inspect sofa beds & vacuum off mattress & area under the cushions. Leary of staying here ever since we got bed bugs while staying there once. Cabins are looking rundown.
Sep 13, 2021
as usual, the deluxe cabin met our needs. Staff very cooperative. Shower in cabin 223 drained very slowly (water accumulated over our feet during shower). otherwise, totally satisfied with accommodations. Also, map shows ponds are stocked twice weekly, which is incorrect. Last 5 visits they have only been stocked once per week.
Sep 13, 2021
It was absolutely perfect! The employees, the cabin, the location and most importantly, the relaxation!
Feb 10, 2022
Beautiful KOA! Tent camping along the river. Staff friendly. So many things to do around the area. Short drive from the campground, you will come to Mingo Falls, Amazing!! A must see! Will stay here and camp again. We loved it!
- Wilderness Girl on Google
Feb 10, 2022
This is a fantastic facility located in a great location. Staff is very helpful and friendly.
- Timothy Paul on Google
Feb 10, 2022
Nearly 400 cabin / RV / tent sites. Clean, well lighted, heated bathrooms & hot showers. Easy in-N-out even for big rigs. Close to attractions, the City of Cherokee & not far from Gatlinburg TN.
- Frank Brunn on Google