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Campground Reviews

Mar 22, 2022
This was our second time staying at this KOA location. We love the staff, the deluxe cabins, & waking up to the sound of the river. It’s the perfect place to get away and relax. My kids (9 & 14) have had a great time both times we’ve stayed and we’re already planning our next trip.
Mar 21, 2022
We loved seeing all the new changes taking place at our favorite KOA!! The weather was perfect!!We stayed in a deluxe cabin and cannot wait to come back in May and bring our camper. As usual, we love seeing JoAnn P. with her smiling face and incredible personality. Rachel G. has quite the team at the Cherokee/Great Smokies KOA!!
Mar 21, 2022
Mar 21, 2022
Mar 21, 2022
Mar 21, 2022
First time staying at a KOA, and now I’m a member! Service was great and they had everything we forgot!!! Lol. Check-in was fast and informative. ( Thanks Sherry) And I hope I got your name right you were great!! My husband and I work in the hotel industry so that was the last place we wanted to stay, we bought a tent and set out for an adventure. We will definitely be camping at more KOA’s.
Mar 17, 2022
I was a little disappointed with my stay as my son and I was coming in to enjoy his spring break. Of course we knew about the pool being down for remodeling but found out 2 days before we couldn't fish. Also the jumping pillow was down most of our stay. Would love to give it another chance in the future, hopefully when we can enjoy the amenities I paid for but didn't get to enjoy.
Mar 17, 2022
Mar 17, 2022
Toilet kept getting clogged. Ants every where on the tablet. Very strong odor in the bedroom and bathroom.
Mar 15, 2022
Unfortunately our cabin had mold on the pocket doors & board above the little sink in "kitchen" area. We also had ants everywhere, even in the bed, that I'm sure we're the reason for the bites on my one year old son. Told office of the mold & they said they would send someone to clean it but they never did. Forgot to mention the ants during our checkout. Cabin was cold, heat didn't work well.
Mar 15, 2022
Enjoyed my stay and had a great first experience. Ready to go back all summer.
Mar 14, 2022
No water in cabin deluxe when we arrived. Maintenance fixed 2hours later . Next morning no water again . Pipes frozen. Heat not sufficient for cabin size . Had to buy two small space heaters to help. Was told by office our campground isn’t set up for these temperatures, well maybe they should close in the winter. I’ve stayed at plenty of koa in winter time . In much colder climates (pa, NY)
Mar 14, 2022
It was great! First time and I will be back. Water went out Sunday morning but that was it.
Mar 14, 2022
Hi, we rented a deluxe cabin, we didn’t know the check in time for the cabin till the day of & we already in Cherokee, we had small children with us, & all we wanted to do was to drop off our bags in the car into the cabin, it was around 2:00pm which is 2 hours before check in time for delux cabin. We asked & the housekeep woman that was covering the front desk told us NO check is at 4:00. Call
Mar 14, 2022
Mar 14, 2022
Mar 14, 2022
Cabin wasn't ready on time, not stocked, employees aren't very friendly, no amenities, pool is closed for construction which I understand but the bounce pad was closed, no arcade, no Cafe,
Mar 14, 2022
Will definitely be better when all the construction is finished. No hot water in the bathhouse.
Mar 13, 2022
We planned our 2nd annual family camping trip. Last year we had no problems. This year was a nightmare. 3 sets of families and we all coordinated calling the office to make sure we would all be close together. They even called us back to confirm. We get there and we aren't close to each other at all. And we were told there was nothing they could do. We ended up paying 190 bucks for a cabin that we
Mar 13, 2022
We have stayed at this location many times. We use this as our annual family camping trip. Each time they mess up our reservations. We always ask to be put with our family and end up on opposite ends of the campground. This time was no different, even after speaking with someone 3 different times. It definitely makes it harder to enjoy our trip when they don’t honor the request.
Mar 12, 2022
Many modifications and improvements in progress throughout the camp. Staff is exceptionally helpful and pleasant- thanks Sherri and Joanne. Very accommodating when we had to change plans.
Mar 11, 2022
We were there during off season, so kind of dead. Deluxe cabins are nice!! Other cabins are okay. Employees could be nicer!
Mar 08, 2022
Beautiful river site. The only negative was that we only were at to stay a couple of nights. One of our favorite campgrounds and we will definitely be back.
Mar 08, 2022
Fantastic, our cabin was perfect, clean and well stocked. The lady at the front desk noticed my hat that showed the Naval Ship I was on, ask me if I was in the service, thanked me for my service and gave a 10% discount......that my day
Mar 08, 2022
Mar 08, 2022
Mar 07, 2022
KOA team members are incredibly friendly and we look forward to our next stay!
Mar 07, 2022
Very friendly staff. Very accommodating. I had a door lock issue, I saw the guys at a campsite, told them my door would not unlock. They came right over got it unlocked and repaired. Great bunch of guys! This is the best KOA I have ever stayed at! Great people!
Mar 07, 2022
Mar 07, 2022
We absolutely love it there in the cabin, by the river... the fire pit, the porch swing. Almost Heaven!
Mar 07, 2022
There was no hot water in the mens or womens bathhouse. The bathrooms were constantly filled with urine and poop because you have to hold the handle down. I told the front desk about possibly putting up a sign that says hold the handle down, and she said she will talk to someone. It was never resolved
Mar 07, 2022
Everything was great about my stay except for the off season construction noise.
Mar 07, 2022
Too many stink bugs in the room was afraid to go to sleep thought one might crawl in my ear. I killed 6 in an hour!
Mar 06, 2022
Enjoyed it very much. Many people using showers by where we stayed saying other showers had no hot water. Would come during off season because afraid bathrooms/showers would be so crowded during peak season. Want to bring granddaughter when amenities are open. Staff was very friendly
Mar 04, 2022
Cabin was in much need of maintenance and upgrades shower was impossible to regulate hot and cold water actually dangerous especially if some has children other reasons I will not mention made this stay disappointing stayed here many times never had a bad stay until now. I did email the office attempting to share before completing survey no reply
Mar 02, 2022
When I called to book I asked for a cabin close to my brother and sister. I gave the lady their site numbers and I was booked in a cabin as far away as possible from them. The cabin wasn’t the cleanest either, the water stopped working during our stay.
Mar 02, 2022
Would like to be able to reserve a specific cabin and or cabins if we were bring multiple families. That would ensure we would be together. Always enjoy staying there. We will be back soon.
Mar 01, 2022
We had a great stay in a comfortable deluxe cabin on the river. The cabin was well stocked and tidy. We would recommend this KOA to anyone.
Mar 01, 2022
Beautiful and comfortable cabin with excellent view of the Raven Fork River! It rained almost entire time of stay, so we couldn't do much outdoors, but we had a nice time anyhow.
Feb 28, 2022
It was our first trip in our newly built van. The staff was amazing and very helpful! Bath houses were cleaned regularly, overall great experience! Thank y’all so much!!
Feb 26, 2022
We have been coming to Cherokee KOA every Feb. for at least 10 yrs. The last 3 yrs. have been getting a little bit worse, but this year tops it.The plumbing in our 2 cabins were horrible.Toilets stopped up every day 1 cabin we called about toilet not working for 3 days until my husband got his tool kit out and fixed it himself. It is now so overcrowded with cabins that there is no privacy
Feb 25, 2022
Great at always. Clean bathrooms, clean sites, friendly people. Thanks.
Feb 24, 2022
Great helpful people, good site and very clean
Feb 23, 2022
The cabin had heat but obviously the thermastat was broken so it wouldn't stay on or get above 50°. We told the office about it and they laughed and said well it is winter. But we paid $431.51 for a heated cabin. I was pretty upset by the laughter. It was very cold. It would have been one thing if I expected to not have heat.
Feb 23, 2022
Feb 22, 2022
We stayed in the deluxe cabin for the price I was expecting a little better experience cabin has definitely seen better days pretty run down infested with ladybugs stink bugs and a few cockroaches. I have been coming to the KOA Cherokee for many years they’ve got to where they really nickel and dime you for everything. I must say most of employees are very friendly very quick to respond to you
Feb 22, 2022
Our cabin was clean and stocked well however, the main door would not close properly. Additionally, the base in the armoire was broken and the top right drawer was missing. Unfortunately, we were not notified the game room was torn down and the jumping pillow was inoperable during our stay. We had some very disappointed boys :(
Feb 22, 2022
Feb 22, 2022
Customer service sucks, literally made us check in at 4pm. Whole freaking family rented the 3 cabins next to us with their dogs who by the way were off leash the entire time and charged at our dogs OFF LEASH. Bathrooms were clean for the most part.
Feb 22, 2022
They had a space heater to help wirh the cold. Very Friendly staff.
Feb 10, 2022
Beautiful KOA! Tent camping along the river. Staff friendly. So many things to do around the area. Short drive from the campground, you will come to Mingo Falls, Amazing!! A must see! Will stay here and camp again. We loved it!
- Wilderness Girl on Google
Feb 10, 2022
This is a fantastic facility located in a great location. Staff is very helpful and friendly.
- Timothy Paul on Google
Feb 10, 2022
Nearly 400 cabin / RV / tent sites. Clean, well lighted, heated bathrooms & hot showers. Easy in-N-out even for big rigs. Close to attractions, the City of Cherokee & not far from Gatlinburg TN.
- Frank Brunn on Google