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Nov 13, 2021
Very beautiful setting! Cabins clean, easy to warm. Deck was amazing to sit on and watch river. Staff friendly and helpful. Cherokee was a great central location for areas we wanted to visit. Colors are unbelievable right now.
Nov 13, 2021
Tracy very kind come back because very nice to us
Nov 12, 2021
We had issues but they worked to resolve them immediately. This is our favorite campground and we can not wait to come back after winter, already have our reservations made for next year!
Nov 12, 2021
Nov 09, 2021
Awesome experience to be with family and relax
Nov 09, 2021
Nov 09, 2021
No problems staff were very friendly and helpful
Nov 08, 2021
Nov 08, 2021
We were here for my cousins 50th birthday and it was awesome time with family and the weather was a little chilly. The only thing I would add is putting lights that go from door to fire pit, overall I give a ten
Nov 08, 2021
Nov 07, 2021
Nov 06, 2021
Always great at the Cherokee KOA!! This was our 3rd year!! Everyone is so nice and the cabins are awesome. Thanks for a great vacation
Nov 06, 2021
Very nice location - River running right behind the cabin was just in for a 1 night stay but it was nice - cold temps, leaves changing
Nov 05, 2021
We stayed in a deluxe cabin. It was clean and well equipped. The early November weather was quite chilly, but we were cozy and warm. The staff were friendly and accommodating. Beds were very comfortable but the sleeper sofa was a little lumpy. Bathroom nice and clean. Be prepared to keep your showers brief, as they are great caretakers of the environment, and avoid unnecessary waste. Lovely stay!
Nov 04, 2021
Have been telling everyone to go here. The second time we stay I am over charged by $85 dollars compared to online with staff only saying “I don’t go by what’s on your phone” then tell me the website is always correct. Well my website was telling me $85 dollars less. They could not explain&refused to honor that I had already paid in full $408 and proceeded to take an additional $85 dollars
Nov 04, 2021
Nov 03, 2021
The studio cabin was not what I thought I rented when I called. Mold on ceiling. Left article in cabin upon checkout and repeatedly tried to call back and could never get through. Decorations for Halloween better this year, overall cabin stay was disappointing. KOA workers drive too fast on golf carts, dangerous for children on bikes.
Nov 03, 2021
Nice and clean facilities. enjoyed thoroughly and relaxed. May be consider a fishing rental shop etc. thanks
Nov 03, 2021
Cabin was very nice. Comfortable!
Nov 02, 2021
Very clean but booking is not efficient and hard to get the cabin you thought you were requesting. But staff is awesome!
Nov 02, 2021
Nov 02, 2021
We had a wonderful time at KOA Cherokee on Halloween Weekend... our second time to visit on Halloween. Would recommend this weekend to all. We have already made our reservations for next Halloween 2022.
Nov 02, 2021
We werent pleased with the service we received. ladies at the front desk were rude everytime. They couldn't find the key for gas firepit & our cabin didn't have a firepit so the kids were disappointed we couldn't have a fire.rented a golf cart for 2 days but had to wait til 3pm to pick it up & return it by 11am which isnt worth the price you pay! We will spend our money somewhere else next year!!!
Nov 02, 2021
Great stay and cool campground
Nov 01, 2021
Always a great time!
Nov 01, 2021
Nov 01, 2021
We had a great time! The Halloween activities kept the kids occupied and entertained, even in the rain!
Nov 01, 2021
Awesome! Those sweet hard working southern ladies really know how to show some southern hospitality they treated us like we were family the team did an over the top deco job we were absolutely blown away thanks so much Rachel and staff for a spooktacular Halloween
Nov 01, 2021
Oct 31, 2021
Great park easy check in cabin had everything you needed. Only complaint we ask twice for the fire pit to be started by the cabins and they never did it . Other then that we really enjoyed the campground.
Oct 30, 2021
Great stay
Oct 30, 2021
Oct 30, 2021
Filthy restrooms, bad customer service, awful housekeeping. That about sums it up
Oct 29, 2021
Actually a 4.5. Wonderful, well maintained, friendly efficient hard working staff. Premium cabin on Raven with kitchen/bath immaculate well equipped. Loved my stay so much stayed extra day. Lost half point because spa only had barely 2 working jets but think its a parts supply issue. Close to area attractions and nestled at edge GSNP I look forward to many returns Halloween great decorations
Oct 29, 2021
Cabin not clean. No Outside lighting. Not on the water as advertised. Not well stocked.
Oct 29, 2021
Stayed 2 nights in a cabin. Wish it was longer. I've been here 2 times and will return.
Oct 28, 2021
Check in and out was very easy. Cabin was clean. We had vehicle trouble and had to add an extra night on our stay. Front desk clerk was very helpful in making this happen for us.
Oct 28, 2021
I have stayed at the Cherokee KOA several times, but this was my first time paying for a nice cabin. There was no wifi and the front office didn't seem to care about the issue. The front office associate also made us put on masks (we are vaccinated) when we came in, but only one of the staff members in there wwas wearing a mask!
Oct 27, 2021
I've been going to koa Cherokee for 21 years . Great family campground
Oct 27, 2021
Oct 27, 2021
Only wish our cabin would have had a fire pit. Every thing else was great.
Oct 27, 2021
Check in was at 4pm. The desk clerk said our cabin was ready. When we went to cabin the cabin had not yet been cleaned. When we arrived back at 7pm the room seemed clean. However I had to wipe down the toilet myself!! It had never been cleaned. There was unine under seat when lifted left from previous guest . Also one of the rooms had dirt on inside of sheets so I doubt they were changed. Not happ
Oct 27, 2021
Loved our stay. Beautiful area and very friendly staff. Only thing I was very disappointed in was closing the indoor pool for the Halloween events. When someone only stays the weekend usually they enjoy the pool or hot tub on Saturday. The main reason I booked this koa was for the indoor pool and we weren't able to use it. The events weren't even blocking the pool entrance so I'm not sure why
Oct 26, 2021
My card was charged multiple times without my approval. My card was charged for 3 cabins even though we clicked pay a different way at check in, it was still charged. The office staff was rude. I am a returning guest to this koa and it was an awful experience this time.
Oct 26, 2021
were do i start. i payed for an upgreaded cabin heres what i got no frig no tv. no where to get water no parking. faceing the back of everyone eles no where for the kids to play but in the creek. had to walk though othere ppl camping place to get to mine. it was the worst place ever and i could have stayed in a hotel for way less money.
Oct 26, 2021
Oct 26, 2021
Oct 26, 2021
Oct 25, 2021
Oct 25, 2021
We usually love the KOA, but this time was different. We chose a cabin with a pull out bed, and when we took the cushions off there was dog hair and children shorts in the couch. The mattress protector was filthy.We had to wash all of the dishes before we use them because they were covered in food or dirt. My son got up Saturday morning and had a flea on his neck. We really enjoy Halloween’s the
Feb 10, 2022
Beautiful KOA! Tent camping along the river. Staff friendly. So many things to do around the area. Short drive from the campground, you will come to Mingo Falls, Amazing!! A must see! Will stay here and camp again. We loved it!
- Wilderness Girl on Google
Feb 10, 2022
This is a fantastic facility located in a great location. Staff is very helpful and friendly.
- Timothy Paul on Google
Feb 10, 2022
Nearly 400 cabin / RV / tent sites. Clean, well lighted, heated bathrooms & hot showers. Easy in-N-out even for big rigs. Close to attractions, the City of Cherokee & not far from Gatlinburg TN.
- Frank Brunn on Google