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Campground Reviews

Aug 17, 2021
Super clean and convenient. Especially appreciated the outdoor cooking and dish sink gazebo.
Aug 17, 2021
The park is clean and most of the staff is really friendly but the manager is a little grumpy.
Aug 17, 2021
We needed a place to stay one night on short notice, and KOA came through for us. Great camping sites and washrooms helped make our stay enjoyable. Thanks so much!!!
Aug 16, 2021
A woman that was management had no customer service skills. I parked in the wrong spot because the numbering system has more than 1 number 18. She was difficult and argumentative. The place wasn’t even half full so there wasn’t a need to close down and move. Finally, she agreed to figure out the difference in price and come back to me to discuss. She never came back and my CC had been charged
Aug 16, 2021
Aug 16, 2021
always stay at the Hinton KOA but this time whoever is running it is not taking care of it -- picnic tables in very bad shape and really no service as the operator just looks at a person like we are interfering with his life BUT if the tire of your vehicle touches the grass someone comes out and tells you to "get off grass now" -- we were not even finished parking -- BAD customer service
Aug 16, 2021
Used as a base for day-trips to mountains. The little cabin was perfect and overall the campground is excellent.
Aug 16, 2021
We had a very good stay, it is very quiet and well kept. My dog and I really enjoyed the dog walk area. The staff and as specially the manager lady were very nice.
Aug 16, 2021
Always a very nice time, in the past we’ve rented the smaller cabins but since we had a larger group I booked us 2 medium cabins. My only 2 complaints were that there was no microwave in the cabins despite the floor plan saying so, and the horrible sewage smell on Sunday morning, but that last one most likely wasn’t your fault, the air quality sucked because of the smoke
Aug 16, 2021
Aug 16, 2021
Very very clean , well kept sites lots of room . Loved having patio table and chairs and bbq !
Aug 16, 2021
Excellent site and service. Ed the maintenance fellow went above and beyond to help get our cable TV working.
Aug 16, 2021
Aug 16, 2021
Aug 15, 2021
It was a great place but the bunk beds were very tiny! We had 4 adults in the room and not sure I would do it like that again out of comfort for the ones who would have to sleep there. Other than that the sites felt clean and cozy:) Staff was great!
Aug 15, 2021
Adequate but not as good as the last few years. Park seems to be lacking upkeep as there are many weeds on the roads and driveways. Many benches are in rough shape and need painting.
Aug 15, 2021
Our stay was good we were only overnight 10 hrs , it's much too expensive , they charged us extra for our 2 kids so we're a family of 4. Showers were not clean . We've stayed in this park a few times over the years it needs some improvements. The fire pit is a nice idea .
Aug 14, 2021
Aug 14, 2021
Very nice park will come again
Aug 13, 2021
This is the first time we took a dog with us. the kids and the dog, Misty, lived the K9 park
Aug 12, 2021
Très beau camping. Un peu loin de Jasper mais ça vaut la peine si on ne veut pas coucher dans le parc National. Les gens à l'accueil sont très gentils et le camping très propre. Nous recommandons sans problème
Aug 12, 2021
Unfortunately, we had some issues during our stay in the deluxe cabin. It could be better if this place is manage well. Issues: The sliding bathroom door won’t locked or stay closed so the door kept on opening so there was no privacy. The bathtub in the shower was clogged when we shower. The toilet bowl grossed out my daughter due to dark brown color. Our stay was a disappointment.
Aug 11, 2021
You threaten to throw us out if we park on the grass but that is where the services are located. Makes no sense
Aug 11, 2021
Aug 11, 2021
Our only complaint is that you need to update the kitchen burners. It took over an hour to get my pot to boil the water and cook hotdogs! Maybe add some BBQs for guests to cook on as well in the community kitchen! Everything else was great and will come back again!
Aug 10, 2021
Clean facilities, good amenities, overall great experience.
Aug 10, 2021
It was a lovely spot and kind staff
Aug 10, 2021
Aug 10, 2021
2 separate nights stay travelling back and forth and the KOA is very clean and well organized.
Aug 09, 2021
Aug 08, 2021
The worst cabins you can ever live in, we didnt have hot water, running rust water most of the time. Told the manager next morning and they told me we will check, I mean no sorry or apology offered. It was just a normal day for them to ignore customers complaints. Lawn full of weeds and garbage. Have pictures and videos of the water if need be. Will review the worst camping experience of my life.
Aug 08, 2021
Nice place but the spots are small so when you are sitting at the table or out side you are besides the neighbours poop line.
Aug 08, 2021
Bathrooms not clean. Poor wifi. No real ganes center. Not our typical KOA experience.
Aug 08, 2021
Spent 3 days at your campground. Very nice, quiet and clean. Will for sure come again.
Aug 08, 2021
Nice clean well organized campground. They even made sure the didn't start before we were asleep
Aug 08, 2021
Everything we expected. No complaints. Very clean. May be back with more family later!
Aug 08, 2021
Good service, great staff, good amenities
Aug 08, 2021
Very well maintained and very clean. Many added touches like bbq’s and tanked for guests to Use. Like the fact that there was camping available gir people without RV’s. The little cabins and park models are great
Aug 07, 2021
Not cleaned, stinky. Maintenance is lacking and all certain necessary items are missing such as bath mats and cushions.
Aug 07, 2021
Quiet and peaceful place. Management should work in improving some details in the cabin: The main door needs knob repair, it does not close and the lock needs to be used all the time. The ceiling fan is loose, noisy and does not blow air. The TV signal is poor. Internet very slow. The BarBQ was dirty. In general, the cabin was not clean. The bunk bed is a kid’s size.
Aug 07, 2021
Quiet and clean campsite.
Aug 07, 2021
Aug 06, 2021
Aug 05, 2021
Great, nice and clean, friendly! Only dilemma was picnic table in bad shape and needed some stain and attention.
Aug 05, 2021
It was a great visit. The kids loved the K9 park, they were running our pup thru it. And the pup loved it too.
Aug 05, 2021
Aug 05, 2021
I wish there was a pool but the overall experience was amazing! Staff were amazing, washrooms clean and showers were non coin operated and that’s just mint!
Aug 04, 2021
Campground was to open crammed in like cattle and not a tree in the place
Aug 04, 2021
It’s close to jasper. It’s clean . The overall is pretty good the down side no fire pit at trailers no Internet wifi small stalls.
Aug 04, 2021
nice place, but there is no trees, shadow to hide from the sun, good customer service and bathroom were clean
Feb 09, 2022
Service hors paire
- Robert Proulx on Google
Feb 09, 2022
The sites are all open as others have mentioned, so there is not much privacy. The gates close at 11 pm, which is a bit frustrating considering the town of Jasper is 45 minutes away and therefore if you're dining or hanging out in Jasper you have to rush back to make sure you make the gate it time otherwise your locked out. It would also be difficult for those wanting to take a day trip to Banff and have to return back to the campground in time. I understand making the campground safe by locking the gate, but perhaps closing the gate should occur a bit later maybe midnight? Only other complaint would be is we had to cancel the final night of our stay which was 3 days away, but we were not given any refund. We were aware of the 48 hour cancellation policy, but the policy means before arrival ONLY… despite if the date you're cancelling is more than 48 hours away… so that was a bit disappointing.
- L C on Google
Feb 07, 2022
Loved our stay, however it was not the best. Had lots of trouble with the vending machines and washer and dryers taking our money and not working properly. Staff usually weren't around for us to bring up the concern because it always happened after hours. Other than that I would say the experience was great! It was quiet, and the spot that we had set up our camper in also had a concrete slab with its own picnic table which was really nice. For the most part we were out exploring so it was more less a place for us to set up. I would say it is slight over priced for what you get out of it.
- gsaskosk on Trip Advisor