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Campground Reviews

Jul 24, 2021
We had a pull thru site near the KOA kabins. We had many people walk thru our campsite to get to the washrooms. Unbelievable! This should be in your rules not to do this. They were literally 2 feet from our camper door. They don’t care.
Jul 23, 2021
Jul 23, 2021
Water was shut off for hours multiple days of the stay, no communal cooking area access like before for the cabins, Asian female staff members were extremely rude, unable to shower, wash my hands or use the washroom during the stay without water. No sanitizer put out in the bathroom even if I chose to use the bathroom. Disgusting.
Jul 22, 2021
Very nice facility and well maintained.
Jul 22, 2021
Easy checkin, nice spacious sites
Jul 21, 2021
The campground itself is beautiful. I stayed at this campground 5 years ago and was happy about the public shower and washroom that I recommended this campground to my friends. Sad to say, our experience is not the same this time. Tap water is kind of brownish and smells rusty. Public shower stalls are dirty, shower curtains obviously old and needs to be replaced.
Jul 21, 2021
It is easier to write what was bad. Propane ran out, ran out of ice, could book over the phone, had to book all our family separately. Called x3 to get an answer to the question, what date we booked for. Bathroom doors don't lock or shut, not given more the 1 roll TP, advertised games outside & indoor, neither were available, says wifi on website, then once you arrive u r told its weak . 6 Cabins
Jul 21, 2021
Clean and well maintained.
Jul 20, 2021
Super clean and dog friendly. There was an off-leash playground as well as a large pet walk. RV sites were pretty standard (small grassy areas) and no privacy (no trees between sites). One of the best maintained RV parks we’ve been at.
Jul 20, 2021
First, we enjoyed the laundry room. We also appreciated that the sanitary block was open. However, it was very dirty. We made the comment to the manager and no changes were made. In the women's bathroom, toilet paper was left in one place on the floor for several days as well as toothpaste in the sink. Also one of the soap pumps in the men's bathroom was empty the entire time we were there.
Jul 20, 2021
Only complaint is the bathroom and showers weren’t regularly cleaned. Otherwise great campground.
Jul 20, 2021
Clean bathrooms and showers. Good place to stay. Water tap was leaking I could also see that others were leaking.
Jul 20, 2021
Jul 20, 2021
We stayed there for 3 nights. The bathrooms were never cleaned during out stay. I would have notice because I am quite clean
Jul 20, 2021
Washrooms were dirty
Jul 19, 2021
The campsite is spacious. The cabin size was good, and my kids loved the bunk bed. However, there are a few things the Delex Cabin needed to fixed 1. BBQ starter isn't working, good thing I have my lighter 2. The water smell rusty and the toilet bowl looked disgusting b/c of the rust. My kid refused to use it at first. 3. the step boards outside of the cabin door are loose, kind of a hazard.
Jul 19, 2021
Enjoyed our stay. However our cabin could use a few repairs, front door did not close unless it was locked, bathroom door was not level. TV had very poor reception.
Jul 19, 2021
Jul 19, 2021
Wifi could be better….
Jul 19, 2021
Jul 18, 2021
Terrain parfais mais la gérante donne un service de marde en plus de ne pas accepter de donner l’escompte de la carte de fidélité koa???
Jul 18, 2021
The sites are small and not well developed. Our next site people were sitting outdoors with a dog pen etc right up to the edge of the gravel on our site. Also they did not clean up their dogs poop which was deposited right next to our water/power hook-up. Some campers in our vicinity did not respect the quiet hours making a significant amount of noise around 0600 hrs. Taps are too low for filters.
Jul 18, 2021
Clean facilities. Lots could be bigger and treed. Noisy - people leaving their dogs unattended and either barking or unleashed, not cleaning up after their pets. People not respecting quiet time.
Jul 18, 2021
very clean and well kept. Nice and efficient staff.
Jul 18, 2021
Très propre, installations fonctionnelles. Merci!
Jul 18, 2021
Short but sweet!! Excellent doggy park�
Jul 18, 2021
Loved the people and found every thing and everyone enjoyable. Plumbing could use some work though as it’s showing the hard water issues.
Jul 17, 2021
Jul 17, 2021
Jul 17, 2021
The campsite was very well maintained. I he bathrooms and showers were clean. Nice to have a large fire pit for everyone to enjoy.
Jul 17, 2021
It is a lovely setting. It would be nice to have more trees around the campsites themselves, for shade as well as some privacy and not so much like a lot full of RVs. I appreciated that the sites were clean and the people who camped were considerate of others. No one was noisy or had music blaring. The showers were great, but the toilets tended to be plugged, so that was annoying. Overall tho
Jul 16, 2021
Lovely, clean and spacious. Thank you!
Jul 16, 2021
Good place to stay. Has some grass area which is nice. Could use some maintenance, water hook up pipes have cracks or something and leak water.
Jul 16, 2021
We stayed for 3 nights and the washrooms and showers were not cleaned once. There was toilet paper on the floor when we arrive on monday and it was still there when we left. I even told the girl at the reception and nothing was done. The garbage bins were not emptied often. Very deceiving for a KOA.
Jul 15, 2021
Staff super polite and helpful staff, great area for walking. Dog park and playground were a bonus. Would of liked a pool. Close to amenities. Great step off into the mountains
Jul 15, 2021
Very pleasant.
Jul 13, 2021
Jul 13, 2021
WE enjoy our stays at the KOA Hinton. Jasper..the only thing is we would like to see the black and grey water access to be higher as it is difficult to completely empty the tanks...
Jul 13, 2021
Great experience. Only potential issues for some visiters may be that WiFi was not available.
Jul 13, 2021
We have no complaints- enjoyed our stay very much.
Jul 13, 2021
Washrooms weren’t overly clean. Overpriced as there for kids to do. Charging extra fees for children to stay. Cable didn’t work. Parking trailers too close together when there were plenty of open spots. No park supervision, other campers having open fires (not gas fire pits). Poor selection of items in general store (no ice).
Jul 13, 2021
Jul 13, 2021
Jul 12, 2021
The soap and fabric softener dispensers in the laundry were full of gunk that should be cleaned out on a regular basis. Also the rubber seal on the washer door was stained orange and that transferred onto some of my clothing. I had to dispose of a t-shirt due to the staining. Everything else was good.
Jul 12, 2021
Awesome place to stay, nice people and all amenities are available to you, would go back forsure, just wish the bigger cabins had been allowed dogs
Jul 12, 2021
The place was nice and clean, but way to far from Jasper and likely won’t stay again only because of distance
Jul 12, 2021
Jul 12, 2021
An over nighter. It was as expected.
Jul 12, 2021
Jul 12, 2021
Stayed before and will stay again. Exceptionally clean bathrooms and showers. Good staff too. Needs some cosmetic upkeep tho - leaning posts, fence rail repair and paint, electrical posts need straightening. These small things are the first visuals. Easy to fix and means a lot. It’s like curb appeal- you can have a nice home, but if the yard needs work, that’s the first thing we see.
Feb 09, 2022
Service hors paire
- Robert Proulx on Google
Feb 09, 2022
The sites are all open as others have mentioned, so there is not much privacy. The gates close at 11 pm, which is a bit frustrating considering the town of Jasper is 45 minutes away and therefore if you're dining or hanging out in Jasper you have to rush back to make sure you make the gate it time otherwise your locked out. It would also be difficult for those wanting to take a day trip to Banff and have to return back to the campground in time. I understand making the campground safe by locking the gate, but perhaps closing the gate should occur a bit later maybe midnight? Only other complaint would be is we had to cancel the final night of our stay which was 3 days away, but we were not given any refund. We were aware of the 48 hour cancellation policy, but the policy means before arrival ONLY… despite if the date you're cancelling is more than 48 hours away… so that was a bit disappointing.
- L C on Google
Feb 07, 2022
Loved our stay, however it was not the best. Had lots of trouble with the vending machines and washer and dryers taking our money and not working properly. Staff usually weren't around for us to bring up the concern because it always happened after hours. Other than that I would say the experience was great! It was quiet, and the spot that we had set up our camper in also had a concrete slab with its own picnic table which was really nice. For the most part we were out exploring so it was more less a place for us to set up. I would say it is slight over priced for what you get out of it.
- gsaskosk on Trip Advisor