Campground Reviews

Sep 13, 2021
Sep 12, 2021
We thoroughly enjoyed our stay here. The campground and facilities were clean and the staff were very friendly, often stopping by our campfire to chat. We wouldn’t change a thing and hope to return some day.
Sep 12, 2021
Very pleased with our stay - friendly employees and great service. Loved site #53!
Sep 12, 2021
This is our favorite campground in the Smokies! Excellent and attentive staff, clean facilities, and the perfect location!
Sep 12, 2021
Sep 12, 2021
Great place to stay at. Very nice atmosphere
Sep 11, 2021
Did not get to see any Bears
Sep 11, 2021
Very relaxing and peaceful staff was awsome grounds were well maintained best location in the smokies
Sep 11, 2021
Other than the camper next to ours with the brightest outdoor lights that stayed on all night the stay was fabulous! His lights lit up our entire camper so bright, we had to hang dark towels on our bedroom window to block the lights. Staff were very accommodating and helpful. We would go back but ask for a different site, because the neighbor was a worker.
Sep 11, 2021
Sep 11, 2021
Absolutely beautiful. Had site 11 just by luck right on the Little River. Best campsite ever. Thanks for the great customer service and hospitality. We’re already looking to reserving a week next spring. Can’t say enough good about the Townsand KOA. Thanks
Sep 11, 2021
Sep 11, 2021
good wifi and clean.
Sep 11, 2021
Fantastic stay, can't wait to come back. Beautiful campground and awesome staff. Gerald, Zach, Adam, Don, Debbie, Steve, Mike, and the whole crew were absolutely wonderful and made our stay great!
Sep 11, 2021
It was amazingly breathtaking. Beautiful, clean, friendly staff everything was wonderful. Thank you.
Sep 11, 2021
It was perfect!
Sep 10, 2021
Very enjoyable.
Sep 10, 2021
Just stayed three nights on a river spot and it was beautiful!
Sep 10, 2021
Sep 10, 2021
We were right on the river, nice level site. Will definitely plan to stay again when in the area.
Sep 10, 2021
We really enjoyed our stay. The sites were well-kept, and had plenty of room. The employees were pleasant and very attentive.
Sep 09, 2021
Very nice stay.
Sep 09, 2021
always great place,great staff!
Sep 09, 2021
Great place to stay. Clean place and friendly staff
Sep 08, 2021
Reconfigure your sites so there is more space between campers. It’s too tight, if you have kids there’s no where for them to play. Especially where some of the fire pits are. The mulch at the sites and playground is really nasty. I think the playground needs to be moved where the dog park is because it’s too busy with cars and campers where it is now. Otherwise nice stay.
Sep 08, 2021
Campground looked great! Employees were wonderful and very helpful!
Sep 08, 2021
I love this place Always so nice and helpful
Sep 08, 2021
Sep 08, 2021
Sep 08, 2021
My children and I were taking showers around 12:45(cleaning was 1-3, we lost track of time). The house keeper came in at 12:55 and said " get out so i can clean" i explained that the hot water did not work the night before and she said that i was wrong and that it worked perfectly for her shower. you can stay on schedule and still be polite. All other staff were world class.
Sep 08, 2021
Sep 08, 2021
Nice park. Level gravel pads. Enjoyed the patio and fire pit. Everything kept clean. Thanks! Mark & Debbie
Sep 08, 2021
Best place we've stayed!!!
Sep 08, 2021
It was okay, but the beds were not comfortable. We decided to not even stay the other night because we couldn’t sleep. We had those small studio ones. The location is nice and pleasant the ladies at the office were okay but not very pleasant, only one of the gentleman in the office was nice. Would I stay there again sure but only for the deluxe cabins on the water those are worth it.
Sep 07, 2021
Have been coming to this campground long before it was a KOA. Love the clean grounds and kid entertainment. I would suggest wall hooks in the showers.
Sep 07, 2021
We had a gorgeous camp site and the staff was super friendly to us. My only complaint is we had friends staying in the campground next to us and it was extremely hard for them to visit us due to be questioned why they were there but easy for us to go to their camp. It would also be great if the camper spots were paved or the campground was paved for kids to ride bikes. Overall though a good trip
Sep 07, 2021
Sep 07, 2021
We had issues with the reservation not showing locked in your system, while all the emails and notification showed a site guarantee. Therefore, my guaranteed spot was given to someone for an additional night, and we were moved to a different site. I will say the Manager, Mike did make it right for us. However, there needs to be some review of why the lock came off my reservation on your system.
Sep 07, 2021
The staff was awesome! The Facility Techs were great. We texted for firewood and ice to be delivered upon arrival and it was brought promptly. We had ice delivered to our campsite everyday and Don was great.
Sep 07, 2021
Such a wonderful stay. The staff was amazing!
Sep 07, 2021
Sep 07, 2021
It was nice, the gentleman that guide you in your site and help with whatever you need are just the best. It would be nice to honor veterans with a discount like other campgrounds do, it would help with the high cost of renting a site there.
Sep 07, 2021
Sep 07, 2021
Wooded riverside campground with the most friendly and helpful staff I have ever witnessed!
Sep 07, 2021
Very expensive, very tight sites, no parking, rules and allowances/inclusions not clearly stated. Will not return.
Sep 07, 2021
A great place by the river near beautiful mountains. I have visited several KOA campgrounds over the past few years. Townsend KOA takes 1st place in my ranking. Friendly for people and pets. There is everything you need for a luxurious stay with family and friends. Super staff and a shop stocked with everything you forgot to take from home for kids and adults. I highly recommend.
Sep 07, 2021
We booked a last minute stay for Labor Day weekend to try out our new to us camper. We live nearby and have stayed at this park before. We love all of the kids activities and the proximity to the greenway, GSMNP, restaurants, etc. I really like that there are people at the entrance most of the time making sure that anybody that enters the property is supposed to be there.
Sep 07, 2021
Love this KOA
Sep 07, 2021
Always enjoy our stay there. It would be nice if the bright lights in the pavilion cld be turned off and the bathroom lights dimmed during movie night. It’s so frustrating to not actually see the movie. We gave up and left and noticed many of the kids lost interest because they couldn’t see what was happening. My granddaughter also asked for bingo 2 nights of the weekend. :)
Sep 06, 2021
Just enjoying nature and the staff was friendly and helpful
Feb 10, 2022
We have been staying here for years and each visit is better than the last. The cabin was clean and well appointed. The location on the river was perfect. We will be back!
- Coffee with Rich on Google
Feb 10, 2022
Their photos definitely need to be updated! We were so surprised at how nice the cabin was, we were sortof expecting just a plain ole cabin with basics and basically ended up in a super nice rustic hotel room. I wish I had taken my own pictures, it was bright and clean and comfy. The location allowed us a gorgeous drive to Gatlinburg and pigeon forge. We were also very close to Cades Cove which was also beautiful. Very happy with our stay overall
- Kristen Coltharp on Google
Feb 10, 2022
Beautiful!
- Camille Slater on Google