Campground Reviews

Sep 05, 2021
Sep 05, 2021
Beautiful campground, big sites and the staff are all awesome.
Sep 04, 2021
Always want to stay longer Restrooms and showers are very clean as well as the property. Employees are welcoming and friendly.
Sep 04, 2021
Absolutely beautiful campground! Very helpful and friendly staff. Perfect stay!!
Sep 04, 2021
The camp grounds are well kept and always clean. The staff is very friendly and ready to help. I would definitely recommend this campground. The prices are a little higher than others but the stay is well worth the extra cost.
Sep 04, 2021
Amazing place, clean cabins and friendly staff. Love the delivery service of ice and fire wood. Only down fall THIS time was the fire pit. It was overgrown with bushes and weeds and the grate we requested was on the backside, so if you wanted to cook you had to reach over the fire. Parts of the pit was falling apart. The bushes and weeds really created a fire hazard.
Sep 04, 2021
Cable, WiFi, grounds, and site staff all top notch. Campground even broadcast a text message...that the staff would keep us/campers updated on any weather/flooding issues that might come up as the remnants of Hurricane Ida past through the area. Above and Beyond!
Sep 04, 2021
Sep 04, 2021
Very nice stay. Very nice site and facility. Even though it rained heavily the whole stay we still had a great time and met new people. Will do it again, soon I hope.
Sep 04, 2021
Had a great time!
Sep 03, 2021
Very enjoyable, despite the rain!
Sep 03, 2021
Don helped me back into my spot, the one thing I was really nervous about. He was GREAT & helped me back in very quickly. The grounds are clean, we always had help & the staff clearly cares about the campers. The bathhouse was fantastic because it was actually cool & refreshing (not muggy & hot like so many campgrounds). I can't wait to come back!
Sep 03, 2021
Sep 03, 2021
Sep 03, 2021
They were so accommodating. We really enjoyed our stay.
Sep 03, 2021
This was my first time staying in a motorhome and it was wonderful. The grounds were well maintained and the staff was always helpful. We really enjoyed our time in Townsend.
Sep 03, 2021
We love the easy pull ins and comfort stay. People were friendly.
Sep 01, 2021
We try to come every year for a few weeks and thoroughly enjoy being in the river. Everyone who works here is super nice and my kids (9 and 10) love being able to bike around, make friends, tube, swim in the pool, play on the playground and more. We bike to the burger/ice cream shop very near that has been there for decades, there is horseback riding nearby, just all around an awesome time.
Sep 01, 2021
Sep 01, 2021
Aug 31, 2021
Aug 31, 2021
We ALWAYS enjoy camping at KOA Townsend! It’s on the quiet side of the Smokies, centrally located to everything. All the staff at KOA are very friendly and helpful. We’ve already booked for 2022.
Aug 31, 2021
The A/C unit in the master bedroom of our large cabin was not working. The KOA employee when we did the initial walk thru shared this with me. This was unfortunate as it was in the mid to upper nineties each day. I would like to request a credit of some dollar amount to be used on our next stay there. We love your campground. it is the best!
Aug 31, 2021
We have stayed at this KOA on other trips. If you are interested in the park this is the place to stay. We stayed right on the river and it was very quite and calming. As usual the showers and bath rooms were very clean.
Aug 31, 2021
Aug 31, 2021
Aug 31, 2021
Everything was great. Cabin, site and bathrooms very clean. Some more hooks and perhaps another bench would be great! Loved being but the river. Would stay again!
Aug 31, 2021
Aug 30, 2021
We stayed for 5 nights. The grounds are clean and tidy. The landscaping is maintained nicely. Great WiFi. Highly recommend.
Aug 30, 2021
Staff was so helpful and friendly!
Aug 30, 2021
It was a great stay. Staff could have been friendly but was ok.
Aug 30, 2021
Love KOA! Stayed at plenty across the country and always the best. Clean sites, bathrooms and friendly people there to help!
Aug 30, 2021
Aug 30, 2021
Loved it. Staff was wonderful.
Aug 30, 2021
Aug 30, 2021
Aug 30, 2021
I am a brand new motorhome owner and this is my very first trip in it and It was amazing. The KOA staff was always accommodating and kind. We asked for an upgrade after the second day to a site with dump and they were more than willing to help. The grounds were well kept and it was a peaceful area. We come to the Smokies at least once a year and sometimes more. We will be back, without a doubt.
Aug 30, 2021
Aug 30, 2021
We stayed just two nights and we will be coming back. Great sites with mature trees.
Aug 30, 2021
Aug 30, 2021
Friendly employees, clean campground with ample space so you don’t feel crowded. Beautiful location.
Aug 30, 2021
It was great. Cozy cabins beds alittle hard need thicker mattress but all else great
Aug 29, 2021
Aug 29, 2021
Very friendly and helpful staff. Sites were a bit better than expected. The entire park was loaded with trees, almost to the point of too many and were in the way, but tolerable. I'll be back.
Aug 29, 2021
Clean beautiful campground. The attendants were very nice. Great being by the stream and just minutes from the park. The only thing that was a little strange was the shower setup in the laundry area. They could be used by both male and female . Doors to showers were very secure so if someone fell I don’t know how someone could get to them. Wear shoes in the shower that are not slippery when wet
Aug 28, 2021
Our site was beautiful.
Aug 28, 2021
Our Favorite place we have ever stayed in our favorite place!! Everyone is so friendly & the place is nice & clean!! We love it, will be back & have been coming here since 1991.
Aug 28, 2021
Came to Townsend to see Cades Cove. We also visited the Caverns. We stayed 3 nights and enjoyed our stay very much!
Aug 27, 2021
Great staff, clean cabins.
Aug 27, 2021
We stay every year in the deluxe cabins and up until this past vacation things were great.This stay we encountered issues with bugs and general cleanliness.The kitchen had an ant infestation along with ants in our bed.The pull out sofa which our son sleeps on had what appeared to be dead bed bugs ,many many dead bugs which leaves me to believe the sheets were not changed.Not happy this time around
Feb 10, 2022
We have been staying here for years and each visit is better than the last. The cabin was clean and well appointed. The location on the river was perfect. We will be back!
- Coffee with Rich on Google
Feb 10, 2022
Their photos definitely need to be updated! We were so surprised at how nice the cabin was, we were sortof expecting just a plain ole cabin with basics and basically ended up in a super nice rustic hotel room. I wish I had taken my own pictures, it was bright and clean and comfy. The location allowed us a gorgeous drive to Gatlinburg and pigeon forge. We were also very close to Cades Cove which was also beautiful. Very happy with our stay overall
- Kristen Coltharp on Google
Feb 10, 2022
Beautiful!
- Camille Slater on Google