Campground Reviews

Aug 17, 2021
We stayed in cabin DC3 and found the staff to be very responsive and helpful.
Aug 17, 2021
What a great property! Would definitely want to come back again. Everything was very clean and beyond cute. Our camper cabin had a refrigerator, air conditioning, and a TV. This is a great base camp for exploring the Smokies. We even had a bear roaming around. :-)
Aug 17, 2021
Great as always. Adam went above and beyond helping me with a cable issue..I'm looking foward to my next trip
Aug 17, 2021
We had a beautiful campsite on the river. It was one of the nicest KOA's we have stayed at. We had a patio, large fire pit. The sites were landscaped, the bathrooms were tiled beautifully. The laundry was clean. The staff was so friendly! Can't say enough good things about this KOA.
Aug 17, 2021
4+ We thoroughly enjoyed our stay!!! Great campground, great people working, so helpful. We had encounter with a few bears, but we thought it was exciting and neat to see!!! Great place for sure! My only complaint, and it's minor, is camping cabins are perfect and nice, the area we were in was super cramped. Luckily we had very nice neighboring campers..but not always case. Fun time!
Aug 17, 2021
Our stay was perfect the cabin we stayed in was in such a great spot with a bird eye view of everything. Our children loved it and it was peaceful, relaxing, comfortable. This pass weekend was our first time ever camping and the KOA made it just RIGHT!!!!
Aug 16, 2021
Love this KOA. Clean, peaceful in the trees, large size dog park. Have already reserved for 2022
Aug 16, 2021
Campground was very clean. Enjoyed the shaded site with the concrete patio.
Aug 16, 2021
Stay was great and campsite was beautiful. Just wish they would be more strict about people leaving food and garbage out. Got woken up at 3am by bears in camp. Campsite next to me left chicken, shrimp, and a salad out. They should be doing checks to make sure people are doing stuff right. Someone could end up hurt and resulting in 1 less bear in the world.
Aug 16, 2021
All KOA staff, that we encountered were very friendly, courteous, professional and knowledgeable. Park is located right on the little river and a real nice, fenced in dog park and a gas station and store, with everything that you need. The pool is great and restrooms and showers are very clean.
Aug 16, 2021
The campground is nice, however the most of the staff are not. We travel with a large group and have stayed in numerous KOAs around the country, this one could have the worst rules and regulations of the all... One of the staff verbally attacked and talked down to one of the wives we had with us.. We are very unhappy with the stay. Too much to mention in this commentary!
Aug 16, 2021
Wonderful great location and amenities the cabin we stayed in was great and the kids loved the loft area.
Aug 16, 2021
This was our very first time camping as a couple. We were very impressed with the facility and the staff. Have already booked another stay at this location!
Aug 16, 2021
Aug 16, 2021
Loved everything about it. Friendly staff personnel and atmosphere wonderful. Planning another stay soon . Putting the word out to all our friends to visit / stay.
Aug 16, 2021
Great!
Aug 15, 2021
Good place to stay for our first KOA experience. It was hard to communicate with the office for certain things we need as we didn’t have good cell phone service and text messages would not go through. Not consistent with enforcing camp site rules/guidelines and then when challenged on the topic it was not handled in a professional manner. Overall good experience, cabin was great for our needs.
Aug 15, 2021
We enjoyed our stay and will return for another stay. Campsites are always clean and set up is easy.
Aug 15, 2021
Aug 15, 2021
First time Koa camper if the rest aren’t as good as yours I’m going to be extremely disappointed your top shelf
Aug 15, 2021
Arrived to find our designated campsite clean and welcoming. The staff very friendly like family. We had stayed here many times but was years ago. Returning we found so many upgrades that we felt we were staying in luxury. There are many campgrounds in the famous Townsend area but if you want to stay in a clean, safe and upscale campground stay here. On river and near entrance to Cades Cove.
Aug 15, 2021
Everyone was incredibly friendly. Campsite was always clean and well-kept up. The views of the river are beautiful. We had a wonderful time.
Aug 14, 2021
Beautiful campground with some of the best views in the smokies. Staff were very friendly and helpful especially Bobby Joe.
Aug 14, 2021
Love this campground next to the creek sites are so pretty
Aug 14, 2021
Aug 14, 2021
Aug 14, 2021
Aug 14, 2021
Well keep and clean friendly staff
Aug 14, 2021
This place is our home away from home. Everyone is so friendly. The campgrounds and buildings are well kept and clean.
Aug 14, 2021
My family and I really enjoyed our stay. The grandkids had a great time! Thank you.
Aug 13, 2021
Camping at this KOA was a great experience. We enjoyed our stay and the staff was extremely pleasant. Our site was excellent and the campground and facilities was clean and very maintained. We will definitely camp here again !!
Aug 12, 2021
Aug 12, 2021
Camping Sites were much narrower than the other 6 KOA sites we stayed at. Cell reception was terrible for AT&T & Verizon Users. Garbage Dumpsters were overflowing.
Aug 12, 2021
Excellent
Aug 12, 2021
Aug 12, 2021
Aug 12, 2021
Absolutely without a doubt my favorite place to camp. I tent camp. The sites are always extremely clean when we arrive. The staff is very friendly and helpful. The setting is postcard perfection. Whether you want to play in the mountains or stay at your campsite, you'll be extremely pleased with your choice to stay here.
Aug 12, 2021
Great sites with very clean amenities. Staff was very helpful and so pleasant.
Aug 11, 2021
Mike, Don, Adam always there to help. Liked getting money off with my KOA rewards card too!!$
Aug 11, 2021
The best part of this campground is that the river wraps around it, so you can put your tube in at one end of the campground, and get out with it at the other end. The showers are hot which is wonderful after getting out of the cold mtn water. This campground is wonderful with mature trees and shade all around. It was our first visit to this particular KOA, but it definitely will not be our last!
Aug 11, 2021
Had a fantastic trip! Can’t wait to come back!
Aug 11, 2021
Wonderful first stay at Townsend/Great Smokies KOA! Our tent site, 115, was spacious and clean! We were close to the bathrooms and the amphitheater (such a fun movie night there) and the walk to the showers were not far at all! Kiddos loved the playground; the office area/general store was great for treats, gas, etc.! Dedicated staff; always roving to ensure cleanliness! Can’t wait to return!!!
Aug 10, 2021
Staff was friendly and sites were well-maintained. One of the nicest campgrounds we’ve stayed at!
Aug 09, 2021
This is our 3rd time at the campground. We noticed it was SPARKLING over the last 2 times (we come each year in July). This year we noticed the grounds were beginning to look a little rough. The areas in between the sites need mulch and the gravel was getting thin on many of the sites. Please, please, don’t let the campground become “average”. Staff was only “ok” compared to other yea
Aug 09, 2021
Great place to stay. Staff are friendly and helpful! Will stay here again!!!
Aug 09, 2021
Grounds were clean, employees super! Our family of 18 staying there had a great time, looking forward to next year!
Aug 09, 2021
We had a wonderful time with family. Staff was very kind and helpful, really enjoyed our stay and are ready to come back!
Aug 09, 2021
Aug 09, 2021
Aug 09, 2021
First time for us.. was great!
Feb 10, 2022
We have been staying here for years and each visit is better than the last. The cabin was clean and well appointed. The location on the river was perfect. We will be back!
- Coffee with Rich on Google
Feb 10, 2022
Their photos definitely need to be updated! We were so surprised at how nice the cabin was, we were sortof expecting just a plain ole cabin with basics and basically ended up in a super nice rustic hotel room. I wish I had taken my own pictures, it was bright and clean and comfy. The location allowed us a gorgeous drive to Gatlinburg and pigeon forge. We were also very close to Cades Cove which was also beautiful. Very happy with our stay overall
- Kristen Coltharp on Google
Feb 10, 2022
Beautiful!
- Camille Slater on Google