Campground Reviews

Nov 08, 2021
Nov 08, 2021
We come every year and we look forward to it for months! It’s perfect and we are always happy with the accommodations and the staff—they do a great job! We can’t wait to be back again!
Nov 08, 2021
Nov 08, 2021
The staff is super helpful and plentiful. Less than 1 minute from entrance to the National Park. Convenient to Gatlinburg and Pigoen Forge and Cades Cove. I would have given 5 stars except for the playground. While it's an awesome design and the kids love it, it showing signs of wear and needs a rehab. Otherwise all good and will return.
Nov 08, 2021
We enojoyed our stay. The crew was very helpful, courteous and friendly. I thought the site was a little small and for the price I thought it had full hook up. The KOA crew were very quick to respond to any request. We had no Xfinity phone service or wifi.
Nov 08, 2021
Nov 08, 2021
Had a great time. Thanks!
Nov 08, 2021
We enjoyed our first stay at the Townsend/Great Smokies KOA! Our children loved the play area and the employees were very helpful throughout our stay. We will camp there again soon!
Nov 08, 2021
Very clean campground. Staff is friendly. My grandkids love the play area and all the activities. Of course the area is to die for. Love the peaceful side of the Smokies!
Nov 08, 2021
Friendly and helpful staff. The campground was well maintained and bathrooms are showers were clean. A pleasant experience!
Nov 08, 2021
The staff at KOA Townsend went above and beyond to make our stay wonderful. I cannot put into words our gratitude for making our vacation week stay a memorable one. The November fall foliage was great in the Smoky Mtns, so was the staff at KOA Townsend. We'll be back!
Nov 07, 2021
Was very disappointed that we were squeezed into a site that was too small, narrow, and tree-filled for our 30 ft TT with two slides (my phone reservation info was not correct). Why were we given that site as smaller trailers moved in around us? Very thankful for the KOA workers who helped us back in/out of site for one night and got us another site (pull thru) for the remainder of our stay.
Nov 07, 2021
Excellent experience, we were met within a minute or two of pulling in. We were led to our site and given excellent help backing into our space. All the facilities were nice and clean. The park was clean and well kept. A beautiful park, excellent location, with an outstanding staff. Thank you
Nov 07, 2021
Cabin was excellent, staff was very helpful and courteous, location was perfect for us.
Nov 07, 2021
The campground is beautifully and conveniently located in the heart of the Smoky Mountains. We had a riverfront site which was awesome and relaxing. The campground has lots of trees which I personally LOVE and is nicely landscaped. Facilities are clean and well maintained. The staff are all very friendly and helpful, especially Bobby, who is one of the escorts to your site. We will be back again!
Nov 07, 2021
Great stay, great KOA staff
Nov 06, 2021
We stay there quite often, nice place and well run
Nov 06, 2021
We’ve been camping here for many years and love the campground! Very well maintained and very friendly staff. We really appreciate the guidance in backing into the campsite.
Nov 06, 2021
We love this campground!! Very nice people, we usually bring our camper van. This time we stayed in a cabin. Unfortunately it was really dirty and had some really large roach bugs! We saw 3 that were close to 3”. I’m just letting y’all know. We are campers so it didn’t ruin our stay. But just letting you know.
Nov 05, 2021
The kampground is always clean, always beautiful. We have heard "corporate" is pressing for some changes to the campground but hope no major changes occur to take away from the beauty of the grounds. Many of us who visit every year like it just the way it is.
Nov 05, 2021
The most beautiful campground we have found. Friendly staff and great service. We will definitely be back!
Nov 05, 2021
We Loved the Halloween activities! We always enjoy the quiet side of the Smokies! Friendly staff and safe!
Nov 05, 2021
Not very happy with our stay. The sites are too close together!! Not the friendliest staff I've ever come across. Not very likely that we will ever come back.
Nov 05, 2021
Site was a little small for our trailer and fire ring was so close couldn’t use it cable on our site was bad but it was a last minute reservation so can’t put it all on them we will be back with a little better planning and the map in hand for a better spot we have stayed here before and love the area and the camp ground
Nov 05, 2021
Friendly, helpful staff. Wish the campsite price wasn't so high.
Nov 04, 2021
Nov 04, 2021
We stayed in a studio cabin for the first time and we were highly impressed. Comfortable and cozy. Love the campground. We will definitely be back!!
Nov 04, 2021
Customer service is best in class
Nov 04, 2021
Nov 03, 2021
We had a wonderful trip even though it rained for a � days. Enjoyed the � trick or treaters. Everyone was so nice & helpful
Nov 03, 2021
Great place to stay. Nice park, all the amenities needed for a family with kids. Pet friendly! Great staff!!! Bring your own wood!!!
Nov 03, 2021
Nov 03, 2021
Nov 03, 2021
Need more bigger cabins and handicapped ones . Was disappointed in the Halloween activities this year wasn’t anything to do with the children except to trick or treat . Thank you
Nov 02, 2021
Always a great experience!! I appreciate the extremely clean restrooms.
Nov 02, 2021
Awesome beautiful campground. Everything you need even delivered to your site! Firewood, ice, etc. Very clean restrooms and awesome showers! Very fun!
Nov 02, 2021
Great as always.
Nov 02, 2021
Looking forward to staying with ya next Halloween!
Nov 02, 2021
I wish you had more kid activities for the Halloween weekend. It rained and kids had no pumpkins to decorate, no costume contest, nothing! it was not what I expected paying almost $100 per night.
Nov 02, 2021
So pretty! We had a blast!
Nov 01, 2021
The best campground in the area. Already booked for Fall 2022. Staff is amazing.
Nov 01, 2021
This is our favorite campground, very well maintained, and the outdoor staff were very helpful.
Nov 01, 2021
Sites are tight but great campground overall.
Nov 01, 2021
Nov 01, 2021
Toby was great! It was my first time camping with my new trailer. He was very informative. I had a short but enjoyable stay.
Nov 01, 2021
The cabin was so cute. Very clean and comfortable. The staff was very friendly and welcoming. The campground is very well maintained. We are looking forward to our next trip!!
Nov 01, 2021
The campground is always neat and lovely. The people are always polite and helpful.
Nov 01, 2021
Nov 01, 2021
Nov 01, 2021
A wonderful KOA!! Lots of friendly helpful staff. Great conjunction and awesome wifi!! Grounds were clean and kept up, and the dog park was really nice!
Feb 10, 2022
We have been staying here for years and each visit is better than the last. The cabin was clean and well appointed. The location on the river was perfect. We will be back!
- Coffee with Rich on Google
Feb 10, 2022
Their photos definitely need to be updated! We were so surprised at how nice the cabin was, we were sortof expecting just a plain ole cabin with basics and basically ended up in a super nice rustic hotel room. I wish I had taken my own pictures, it was bright and clean and comfy. The location allowed us a gorgeous drive to Gatlinburg and pigeon forge. We were also very close to Cades Cove which was also beautiful. Very happy with our stay overall
- Kristen Coltharp on Google
Feb 10, 2022
Beautiful!
- Camille Slater on Google