Sep 18, 2021
Love this place.. so close to Cades Cove and Pigeon Forge!!
Sep 17, 2021
We always enjoy staying here. Nice location, cabins/accommodations and the bath house/ bathrooms are very nice. Thanks for having a great place to stay!
Sep 16, 2021
We really enjoyed our stay. Everyone was very accommodating and friendly. The cabin was exactly what we needed. Makes me wish that I was retired so I could spend more time there. Thinking it would be a great place to work in the future.
Sep 15, 2021
Sep 14, 2021
Everything was as represented. All staff we interacted with were friendly and helpful.
Sep 14, 2021
Staff was great and helpful. The public areas were very clean. The cabins were great with fantastic views!
Sep 14, 2021
Always a wonderful stay! Greeted promptly upon arrival and given info/directions. Any items ordered for delivery (wood and ice) comes right to your door. Super friendly staff and the place is clean and secure. I love that the campground is NOT open to folks who just want to drive in and snoop about, makes you feel a bit more secure for overall safety and for the all the kids that are around.
Sep 13, 2021
I stayed in one of the Deluxe cabins. Linens and inside were very clean. Only one complaint and that was that the ramp to the door was in dire need of repair. A pressure washing would have made the wood deteriorate even more. A replacement of the whole ramp is probably needed. Otherwise, the week-end was perfect.
Sep 13, 2021
We enjoyed the area. Easy access to the town. Beautiful scenery. Next time we are hoping to get a cabin on the river.
Sep 13, 2021
Excellent stay, great Hospitality. Everyone was very nice and helpful. We will be back.
Sep 13, 2021
I really love this KOA, staff is amazing, its located perfectly, i will be back
Sep 12, 2021
Sep 11, 2021
Sep 11, 2021
Sep 10, 2021
Sep 08, 2021
I love this place Always so nice and helpful
Sep 08, 2021
Sep 08, 2021
It was okay, but the beds were not comfortable. We decided to not even stay the other night because we couldn’t sleep. We had those small studio ones. The location is nice and pleasant the ladies at the office were okay but not very pleasant, only one of the gentleman in the office was nice. Would I stay there again sure but only for the deluxe cabins on the water those are worth it.
Sep 07, 2021
Such a wonderful stay. The staff was amazing!
Sep 07, 2021
A great place by the river near beautiful mountains. I have visited several KOA campgrounds over the past few years. Townsend KOA takes 1st place in my ranking. Friendly for people and pets. There is everything you need for a luxurious stay with family and friends. Super staff and a shop stocked with everything you forgot to take from home for kids and adults. I highly recommend.
Sep 04, 2021
The camp grounds are well kept and always clean. The staff is very friendly and ready to help. I would definitely recommend this campground. The prices are a little higher than others but the stay is well worth the extra cost.
Sep 04, 2021
Amazing place, clean cabins and friendly staff. Love the delivery service of ice and fire wood. Only down fall THIS time was the fire pit. It was overgrown with bushes and weeds and the grate we requested was on the backside, so if you wanted to cook you had to reach over the fire. Parts of the pit was falling apart. The bushes and weeds really created a fire hazard.
Sep 04, 2021
Had a great time!
Sep 03, 2021
Sep 03, 2021
They were so accommodating. We really enjoyed our stay.
Sep 01, 2021
Aug 31, 2021
The A/C unit in the master bedroom of our large cabin was not working. The KOA employee when we did the initial walk thru shared this with me. This was unfortunate as it was in the mid to upper nineties each day. I would like to request a credit of some dollar amount to be used on our next stay there. We love your campground. it is the best!
Aug 31, 2021
We have stayed at this KOA on other trips. If you are interested in the park this is the place to stay. We stayed right on the river and it was very quite and calming. As usual the showers and bath rooms were very clean.
Aug 31, 2021
Everything was great. Cabin, site and bathrooms very clean. Some more hooks and perhaps another bench would be great! Loved being but the river. Would stay again!
Aug 30, 2021
It was a great stay. Staff could have been friendly but was ok.
Aug 30, 2021
Loved it. Staff was wonderful.
Aug 30, 2021
Aug 30, 2021
It was great. Cozy cabins beds alittle hard need thicker mattress but all else great
Aug 28, 2021
Our Favorite place we have ever stayed in our favorite place!! Everyone is so friendly & the place is nice & clean!! We love it, will be back & have been coming here since 1991.
Aug 27, 2021
Great staff, clean cabins.
Aug 27, 2021
We stay every year in the deluxe cabins and up until this past vacation things were great.This stay we encountered issues with bugs and general cleanliness.The kitchen had an ant infestation along with ants in our bed.The pull out sofa which our son sleeps on had what appeared to be dead bed bugs ,many many dead bugs which leaves me to believe the sheets were not changed.Not happy this time around
Aug 26, 2021
We had everything we needed in the deluxe cabin. Much better than a hotel room!
Aug 25, 2021
Aug 25, 2021
The atmosphere is very comforting. The staff is especially friendly and helpful. I would definitely stay with them again. Wonderful experience.
Aug 25, 2021
We stayed in cabin DC 9 , The mattress needs to be replaced , it was like sleeping on a sponge . The sink in the bathroom needs to be serviced it does not drain , it fills up with water when used . otherwise the park is very nice . The employee's are very kind and Helpful . we would come back but we would ask for a cabin with a new mattress . J Delaney
Aug 24, 2021
This was our 2nd time staying here. VERY clean bathrooms and showers! Very nice campground area! Friendly staff!
Aug 23, 2021
Our second trip here in two years. Both trips were great. Close to our favorite spot in the smokies (Cades Cove). Only disappointment was no tube rentals this year. Looking forward to coming back again.
Aug 23, 2021
Enjoyed our week there in the cabin, everyone had fun. Really appreciated the alerts, especially those related to TS Fred and the rising waters of the river, with the backup plans for possible evacuation, and for the reminder to watch for bear - we did have one visit our deck (DC-3) at 3 am Saturday morning.
Aug 23, 2021
Great family atmosphere. Quite,beautiful location.
Aug 23, 2021
Well maintained campground and very friendly staff. We had a great time.
Aug 23, 2021
Glad we went. Clean & close -- good activities (outdoor movies, church) Air conditioner in our tiny cabin needs repairs. It was much louder cycling through than any unit before. Glad we had it, but it woke us all night when starting cycle. River access was blocked to all other campers. We used to use space near camp site 100 as community. Shower area being cleaned when we needed showers.
Aug 21, 2021
Staff was courteous and helpful with the storm rising water .Very nice cabin & loved being on the River. will be back
Aug 21, 2021
Bad weather very clean will come back
Aug 19, 2021
Even when there was a concern, the hosts were quick to accommodate and resolve the issue. Will return again
Aug 17, 2021
We had a great stay, everyone was polite and helpful, especially Mike.
Feb 10, 2022
We have been staying here for years and each visit is better than the last. The cabin was clean and well appointed. The location on the river was perfect. We will be back!
- Coffee with Rich on Google
Feb 10, 2022
Their photos definitely need to be updated! We were so surprised at how nice the cabin was, we were sortof expecting just a plain ole cabin with basics and basically ended up in a super nice rustic hotel room. I wish I had taken my own pictures, it was bright and clean and comfy. The location allowed us a gorgeous drive to Gatlinburg and pigeon forge. We were also very close to Cades Cove which was also beautiful. Very happy with our stay overall
- Kristen Coltharp on Google
Feb 10, 2022
Beautiful!
- Camille Slater on Google