Tent Reviews

Oct 11, 2021
Location was nice and relevant to the lake. Staff very friendly. I would recommend updating electrical outlets on the tents site, some are corroded or infested with nests. Other than that, it was a nice stay
Sep 27, 2021
Very friendly staff!!
Sep 13, 2021
There were alot of open places we could hav gone and the place we ended up was sub standard w a pop up. The first night I took a shower and did not drain. I was standing in water and who knows what else upnto my ankles. The wifi was a joke. Will not go again.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not find your site acceptable. Had we have known you were unhappy, we would have gladly let you pick another site.
Aug 27, 2021
Aug 10, 2021
2nd time staying here. Will absolutely stay again. Friendly folks and clean well maintained campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for camping with us again.
Aug 01, 2021
Staff was accommodating and friendly. Bathrooms were clean and inviting. My campsite was comfortable and a reasonable distance from the bathrooms and showers. I stayed for one night. But would not have been opposed to staying another if circumstances would've allowed.
Jul 28, 2021
It was great! Not crowded, nice pool, nice people, felt safe.��������������������

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you found you stay with us enjoyable. Pleas visit us again!
Jul 06, 2021
Very nice place.. really enjoyed our stay and we will definitely be coming back in the future
Jun 29, 2021
We had such a great time tent camping. Everyone was helpful and friendly. The bathrooms were clean. The pool area was very nice. We enjoyed walking our dog around the property. We will definitely come back!!
Jun 07, 2021
Oct 13, 2020
It was a very awesome stay!
Aug 21, 2020
Nice people nice place
Aug 12, 2020
The campground was extremely clean. Our site looked like we were the first to camp there. The staff was unbelievably friendly. I have never been to a campground like this before! If i could rate a 10 I would.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed visiting with you and your daughter. Please come back and see us again.
Aug 10, 2019
customer relations and staff are excellent. such a beautiful campground and the staff was wonderful.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay with us.
Aug 06, 2019
Jul 29, 2019
Prices for extra tent was not communicated well. Only have one bathroom facility at the office making showering an issue with wait time. No one picked up our trash in the morning like the other KOA camps have. Our water was restored to the site a few hours after we got there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for camping with us a Russell Springs KOA. Our listing on koa.com states that the price is for one camping unit with extra charge for additional tents, unless they are dependent children. I'm sorry the extra tent charge was not communicated with you.
Sep 18, 2018
Sep 04, 2018
The bathrooms need to be updated
Aug 20, 2018
We had a good time but were expecting more vendors and activities.

CAMPGROUND RESPONSE / COMMENTS:

The BLuegrass Festival is all about the great music provided by the award winning bands. It is an independent event and one of the highlights for our campers.
Aug 13, 2018
Very nice quiet park. The people that checked us in and out were very pleasant. The bathroom facilities were clean. We stayed in a tent and I just wish the bathrooms were a bit closer to the tent area.
Aug 01, 2018
We had the best time the campground is in the perfect location to see all the attractions around Lake Cumberland. The facilities were clean and well kept everyone was friendly.
Jul 31, 2018
We had a large group. Staff was great. Very friendly. Enjoyed our time. Only wish bathrooms/showers could be newer. They did a good job cleaning it twice daily. Grounds was well kept. Very accommodating with our boats, and large group.

CAMPGROUND RESPONSE / COMMENTS:

We love working to accomodate large groups. We are so glad your group enjoyed your stay. The weather was perfect for boating that weekend.
Jul 23, 2018
Beautiful property Great service Had a good the with my girls,we had the best seat in the house

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your lake view spot and the great weather that week. Hope to see you again.
Jul 11, 2018
Jul 08, 2018
The workers who ride around on carts help you like no other. Great place to stay the owners are very nice and most of all everything was very clean. Very nice place and also people are nice to very polite. I Will be back again very soon and hopefully will bring more family members with me.

CAMPGROUND RESPONSE / COMMENTS:

We really enjoy meeting campers as we drive yhrough the grounds. We look forward to seeing you again soon.
Jun 28, 2018
The place is great other than Mother Nature ruined our staying that we can’t do much during our 2 days staying, we decide to check out early because of the weather.. we was staying in tent and we had no where to go except stayed in Recreation room and waiting
Jun 09, 2018
I learned a lot about Indian Hills camp ground. I learned that if you have a boat slip at the dock you have access to the campground last year I paid $3,600 for a boat slip and no one ever told me this. I also learned that if you have a boat slip you could use the beach from KOA which no one ever told me. This is very upsetting to me.
May 31, 2018
Great place and great service
Sep 11, 2017
Largely exceeded my expectations. Tent sites are indeed secluded and quiet, the site was clean and level, nice mix of shade and sun, and the location is wonderful overall. The restrooms and showers were also very clean. Last but not the least, the staff was extremely helpful and friendly. I will warmly recommend the Russell Springs location to other members of my club.

CAMPGROUND RESPONSE / COMMENTS:

We are glad we exceeded your expectations. Please come back and camp with us again.
Sep 04, 2017
We unfortunately had a rainy stay at KOA but staff was very understanding in letting us know if we needed anything to let them know.
Sep 01, 2017
The campground was nice, but there wasn't much around the camp ground to do. The workers were all pleasant and the grounds are well kept. For my first KOA campground, I'm satisfied. I expected the campground to connect to lake Cumberland, possibly with a beach front, and was disappointmented to find this wasn't the case.
Aug 26, 2017
Aug 23, 2017
Bluegrass Festival was such a fun event! Happy we found this KOA.

CAMPGROUND RESPONSE / COMMENTS:

It was definitely good Bluegrass music. We have it the third weekend in August. Please come back again and see us.
Aug 22, 2017
We didn't stay long due to arriving late and leaving very early, so can't speak to much in the area. But our welcome was absolutely wonderful despite it being late (around 11:00)--super pleasant, engaging, informative, neighborly. Our tent site was spacious, flat, soft. Bathrooms were clean and a good size. All around wonderful experience if short.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. Please come again when you can stay longer and we can give you information about our beautiful lake area.
Aug 22, 2017
We arrived at night and the owners were fantastic and friendly! Escorted us to our site to make sure we found our way.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Please come back again.
Aug 21, 2017
Bluegrass Festival

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for comming to the Bluegrass Festival. Hope to see you next year.
Aug 14, 2017
Jul 13, 2017
We had quite an eventful stay in May, a group of very young adults wanted to party all night with obscene music and behavior- and us with 4 young children.. But I was relieved when the man in yellow came, remaining professional despite their drunken threats. The next night we had a terrible storm but the men in yellow quickly took care of the downed trees and made sure we were alright.

CAMPGROUND RESPONSE / COMMENTS:

Thank your for your comments. We pride ourselves in being a family campground. At Russell Springs KOA we enforce quiet hours through our park to provide a positive camping experience for of our guests.
Jun 26, 2017
When I booked on the website, it gave me a price for 4 people for two nights. When I arrive, they tell me it's an EXTRA $20/tent after one tent. We're already paying an extra fee per person, but an extra TENT charge? Unreal. At least put that estimate on the website so we can account for that ahead of time. Sites are extremely close together, no privacy at all for tent camping.

CAMPGROUND RESPONSE / COMMENTS:

We do limit the number of tents that can be placed per site for the enjoyment of all compers. We are sorry this was not communicated with you ahead of time. We hope you continue to camp KOA.
May 30, 2017
Worst employees/ owners ever. Got mouthed off to by the owner who also got in my boyfriends face after we turned our music down for them, they were rude and made us leave on Memorial Day weekend at almost 11 at night! Ridiculous! NEVER GOING BACK. Wouldn't recommend this place to anyone

CAMPGROUND RESPONSE / COMMENTS:

At Russell Springs KOA we do enforce quiet hours through our park to provide a positive camping experience for all of our guests.
May 29, 2017
Great place and awesome people !! They really care about the people that stay there!
Sep 26, 2016
Great wilderness setting for tent camping. All amenities great, restrooms and showers clean. Host was great !! Will stay there again when in the area !!
Jul 26, 2016
This was my first stay at a KOA. From start to finish it was a great experience. Staff helped me make a reservation just right for my group's special needs. The restroom facilities were clean and adequate. The camp store was well-stocked and the staff were very friendly. Proximity to Lake Cumberland will certainly bring us back to this KOA.
Jul 23, 2016
This is a larger KOA but seems more intimate because of the setting. Some of the facilities are older and in need of some repair (bathroom stall locks?) but the people make up for any deficiencies in the camp! One of the best.
Jul 07, 2016
A very busy weekend but the employees were wonderful! There was even a band. Wonderful 4th of July weekend
Jul 07, 2016
Great facility and staff!
Jul 06, 2016
Great staff, great spot, great time!
Jul 05, 2016
Loved having the extra bathrooms near the tent sites. It was very convenient. All the people who worked there were very friendly.
Jul 04, 2016
Very friendly and welcoming staff. Very clean and peaceful. Great location! I love that they have a shuttle to and from the marina and beach area.Tent area is very spaceous. I love this KOA!
Jun 29, 2016
Feb 10, 2022
We love this campground! Owners are friendly and fair to all guests. Quiet and set back away from noises. Our kids love the open play areas. A big plus is the annual bluegrass festival In August. As an older campground, there are improvements that the owners are making annually. Know that there are narrower roads, but the A loop (I think) for overnights are open and all have concrete pads for outdoor living. We use grocery delivery bc Kroger is about 20 minutes away. Dollar General is also about 10 minutes away and there is some good local country kitchen food. If you boat/fish, this is the perfect location and one of the only campgrounds close to a marina. Two launches within approximately 1.5 miles! We've recommended this to so many people, and not a one has been disappointed. Some have brought campers, others have stayed in cabins. Highly recommend!
- Jon Labbe on Google
Feb 09, 2022
My wife and I wanted to quick weekend get away to unwind. 5 Stars for the staff, the campground, and location. I was very impressed by how helpful and responsive the office staff was to any question or issue my wife or I had. Outstanding customer service.! The RV site was clean, level, and shaded. The bathrooms and office area was very clean and organized. Would highly recommend this location for any camper, RV, Trailer, or tent! Make sure to find the "Rock House", it is hard to find, but worth the effort. If you need to grab breakfast, lunch, or dinner, the Wells store has the best hamburgers and chicken wings. Highly recommend.
- mike thompson on Google
Feb 09, 2022
Very nice and clean campground and close to the lake
- Mike McNamara on Google