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Sep 13, 2021
Our stay was pleasant as usual and we enjoyed the events of the weekend. We were in cabin 154 and really liked the location (although a noisy area) we liked the BBQ pit and fire pit location on the side of the cabin. The cabin however was dirty. The floors were unkept, their were spiderwebs inside and out by the swing, the floor of the entrance had soda spills. It had not been cleaned.
Sep 11, 2021
Everything was awesome! Just one major thing, the bed in our cabin 81 was so lumpy and uncomfortable my husband and I couldn't get an ok night of sleep. Please update them or something. They need an upgrade/replacement.Otherwise it was good.
Sep 11, 2021
Very pleasant stay. The Lodge is very well equipped with everything one can imagine...from kitchen towel to BBQ set to wine glasses, you name it. Clean and tidy. The only thing not very thoughtful is the wall sconce inside the main bedroom; it's mounted way too low and the fixture itself is too deep. I bumped my head a couple times.
Sep 10, 2021
Got to cabin in a row of 15 that were empty. Asked to move to one closer the bathroom. Huge ordeal. Got moved however it was to one with a fire pit. Got charged extra and said NO refunds. Too much to write with only 400 characters. Worst part, at the end when checking out early was told they shouldnt have moved me as it was after 4pm. IT WAS 4:12 when I asked to move! Check in is at 4pm. Horrible!
Sep 08, 2021
I was evacuated from my home in South Lake Tahoe. Not knowing where I was going I found this place. They took me, my husband and our 2 dogs last minute on a holiday weekend. I was comfortable and everyone was very nice. I will definitely come back to this place. There’s so much to do here that I didn’t get to see yet.
Sep 07, 2021
Sep 07, 2021
Worst manager ever! The shower was a small dribble out of a shower head that was laying against the wall. I picked fresh lemons at my Aunts and your refrigerator froze everything I had in it.When I spoke to the manager he stated people change the settings of the frig. Like it was my responsibility to check it upon. Even if I knew what setting to put them on.. not my responsibility
Sep 07, 2021
The campground is clean. There is lots for kids to do and this campground is very family oriented. Our cabin was well equipped but some outlets didn’t work. My complaint is the hot tub. It is a big hot tub but the kids took it over with floaties and pool toys. Kids were under the age 14 and unsupervised. Most adults could not use it and those who tried ended up leaving.
Sep 07, 2021
We enjoyed the KOA. But our Airstream was less then impressive. The fridge had a bad odor and was leaking all over our food. The space was not very clean and the whole trailer had a very musty smell. Most of the window knobs were broken along with the lock on the inside screen door. The stove had food stains on it along with the cover being broken. For the price we paid we were very dissapointed.
Sep 07, 2021
Sep 07, 2021
We had an amazing time. People were very respectful about being quiet after 9 PM. I would go again. The only hiccup was check out. We usually stay at the Cloverdale KOA. As long as you pack out on time, you still have full use of the campground. Not at this location. $50 fee for late cabin keys and absolutely no access to any campground amenities. Just a heads up.
Sep 07, 2021
understood that this KOA has gone through a management change. the staff team is still new and learning, we were in a deluxe cabin, cutting board, colander, mixing bowls/storage containers are supposed to be standard amendities. front desk staff seemed to be not aware or confused. would love to bring some evening music again, Fish Hook band was good
Sep 07, 2021
Best KOA experience yet. Facilities are well kept, and the staff was friendly. You can tell they take pride in the property. The pool is heated but was still a bit colder for the kids than desired so expected a crowded hot tub. Kids loved all of the amenities. We hope to come back again!
Sep 06, 2021
Had to leave early because skunk spray and dump station smell was so awful we couldn’t stay or last night. No one even asked why we were checking out early.
Sep 06, 2021
busy Labor Day Weekend and totally the campground was sold out. That said, our family was still able to enjoy the pool, jacuzzi, and enjoy the movie night without a ton of crowds. Guess people went to Manresa Beach nearby and that was fine with me! The place was well stocked for the weekend and the bathrooms were kept clean- in times of Covid where staffing is an issue, you wouldn't know it .
Feb 10, 2022
We love this place. I've spent time at many Koa over the years and they are all clean, fun for the kids and so close to Monterey pier and Santa cruz boardwalk. Over the years I've stayed here 5 or 6 times. The only drawback is the price it is very spendy. We pay half the fee at the booking and we save for the rest. Never had any problems with the camp sites or the management I have given it 4 stars, not 5 stars because of the price of the lodging. My favorite Koa is Manchester Beach.
- Cindy Russell on Google
Feb 10, 2022
Buen servicio, personal amable.
- Narraciones de un BURRO by Walter Saravia on Google
Feb 10, 2022
Beautiful campground...we'll be booking soon!
- Terene Roberts on Google