• *(required)
  • *(required)

RV Reviews

Oct 19, 2021
Oct 19, 2021
Best campground for families with kids!
Oct 18, 2021
Was extremely disappointed that the reservation system for the following years was changed without any prior notification. This left us unable to get our spot next year. In addition, there were less events during the weekend than in the past, like no children's costume contest.
Oct 18, 2021
Employees were very rude and seemed very unhappy to help customers.
Oct 18, 2021
After 15 years, ours & most everyone's recurring sites were allowed to be booked for next year by other random people, with no warning. We will NEVER come again. Many sites, if true to their word, will never go back either. We would talk this KOA up to everyone and what a great place it is, not anymore. With such a successful event why would you change and push out so many loyal customers? So Sad!
Oct 18, 2021
The customers service wasn't what it was in the past. Also.... There was a lot of upset loyal costumers that helped you grow into the business you have. I understand making changes but notification of the changes should have been done. The attitude I heard was pretty much "to bad we will fill your spot with another customer". I have personally referred dozens of campers to go visit your KOA!
Oct 18, 2021
The new management is making a huge mistake by changing the format. Fred is a main problem. He ejected a family for excessive noise and curfew yet was observed participating in loud activities after curfew the following day. Not good.
Oct 18, 2021
Sad to see some of the fun things from camping not there this year (haunted house/trail). Only having 1 winner for the site decorating winner. s/b cabins, lodges, sites. My BIGGEST issue is reservations for next year. I have been coming for over 20 years. We have been guaranteed 1st dibs on our site and to find out that wasn't the case and NO warning or heads up. I believe that was not fair!!
Oct 18, 2021
I was completely unsatisfied with the way the new management handled things. The Halloween extravaganza is for the kids and it was taken from them. No notice on the way the reservations were now made it is unfair. I got several text from Wednesday on but nothing for reservations being opened early. The manager had a very bad attitude. I will not be back at until management changes won’t recommen
Oct 18, 2021
So disappointed with the new management and how they handled reservations. It would have been nice to know that the policy had changed and you could no longer reserve your spot for next year. Generations of families have been coming here for years and now we will not be able to go next year. Missed the old staff who were so polite and engaging. The cleanliness has diminished and there was a foul s
Oct 18, 2021
Oct 18, 2021
Oct 18, 2021
You changed the procedures after 10 years and didn’t bother telling anyone. Then when I complain the manager says “it feels like I was yelling at her”. Which I was not. You have texted us 20 times over the weekend but could give us a heads up you changed the rules!!! Very sad that the patrons who have gone for years and years where not given a heads up. And your employees could care less
Oct 18, 2021
We have been going to the KOA Santa Cruz/Monterey for the Halloween Weekend for many years. This year the management changed and everything went downhill!! The bathrooms were not clean, soap dispensers were broken and not usable. The management was rude and ready to kick you out instantly. Nor were they friendly, smiling or welcoming. It was truly sad to have our last experience like this.
Oct 18, 2021
I have been coming to this KOA for over 10 years with friends that have been coming for over 25 years. We have sold KOA to our friends for years but will not again. For years we were able to book the same location for the same days the next year, and we just learned without notice the booking policy was changed is already fully booked for next year. This is no way to treat loyal customers.
Oct 18, 2021
This is a great property and great staff but the change of how Halloween Camping reservations works is disappointing to say the least. Making lasting memories with friends and our kids growing up looking forward to this event for it to change says something bout KOA. The frustrations expressed by many campers echoed my same feelings and I'm certain will impact who attends in the future.
Oct 18, 2021
Discovered this KOA is under new mgmt. Several things have changed which affected my rating. We missed the pancake breakfast and costume contest! What was most upsetting what the change in how reservations are taken. After 10yrs of being able to renew for the following year it’s been changed to 1yr + 3 mos. Many upset campers. The ‘family’ feeling w staff is gone.
Oct 18, 2021
It was the loudest party environment of any campground I’ve ever stayed at ever. We were trying to stay on a trip for a week and work from the RV and had small children in tow. It was not a good environment for this in any way. It was loud, people were drunk at noon, and kids were roaming around unattended by parents, some even driving golf carts when they couldn’t have been older than 11 year
Oct 18, 2021
This was our 3rd visit. As always the staff is courteous and the grounds are clean. We do like the reminder you text for quiet time. Makes the evenings peaceful.
Oct 18, 2021
Beautiful place
Oct 17, 2021
Extremely disappointed during our return visit to this KOA. We had family members join us for lunch and charged $10 per person. On the day before departure we asked about a late check out. We were quoted $30 for this request. When asked if the space was going to be occupied we were told it would be vacant. This facilities charges are excessive for guests and returning KOA members.
Oct 17, 2021
We usually stay at your KOA 4 or more times a year. It's clean, usually quiet at night. Loads of stuff for kids and adults to do.
Oct 17, 2021
Oct 17, 2021
Oct 17, 2021
Oct 16, 2021
Very well maintained campground with multiple venues for children located a comfortable distance from individual campsites; staff very helpful; well stocked general store. Would stay again
Oct 15, 2021
First time there and will go back, We have two dogs and stayed in the site with your own dog park, and the other two dog parks and the cleaning station was a plus. The new pool and spa where great!
Oct 14, 2021
Oct 14, 2021
Very nice, I like how the fire pit was cleaned out when we arrived. Usually you see left over ash at other campgrounds.
Oct 14, 2021
Great spot for family and kids very clean and staff very firendly. Will be returning.
Oct 14, 2021
Need better cell coverage and/or WiFi.
Oct 14, 2021
Oct 14, 2021
Oct 13, 2021
Friendly staff, very clean campground, excellent service, nice sites
Oct 12, 2021
On July 20th we had the septic tank next to our site overflow into the street. This trip, the same exact thing happened, sewage water bubbling up through the drain and into our spot causing us to pack up all of our stuff and move to another site.
Oct 12, 2021
We love staying here, great spot, lots of amenities, close to great beaches. The reason I'm lowering the rating is due to a nuisance on the campground. There was a golf cart riding around with 3 kids (little kids) sitting in back waving a trump 2020 flag and yelling at the campers as they passed. It was disappointing and frankly sad. I really hope this was a fluke and not a trend.
Oct 11, 2021
Oct 11, 2021
Fun, easy to find, great amenities
Oct 10, 2021
We stayed a week at your site. It was clean, the staff were friendly. We did have some noisy neighbors on Friday night. But even they were nice the next morning.
Oct 10, 2021
Beautiful place to stay. Felt more like camping with our RV rather than a parking lot. Loved it here.
Oct 09, 2021
Oct 09, 2021
This is by far our fav Koa we have stayed at..we love camping and will be back!
Oct 08, 2021
Staying for Halloween themed weekends is always fun! Especially as we exit Covid it was great to see everyone enjoying outdoors again. This location is under new management and is going through some pains due to change, but the end result will be an even better family experience for everyone. We are looking forward to our next visit even more now!
Oct 08, 2021
I think you do a great job of keeping the campground clean. Would like to see the pet areas kept a little better - more grass, less dirt. I am truly appalled at the price you charge for visitors - I assume that is because of the children's playground - but my brother (age 68), sister in law (age 69) and her father (92) came over to our place for dinner to the tune of 30.00 bucks is plain silly.
Oct 08, 2021
Great park! A bit pricey but we will be back for sure
Oct 08, 2021
Great for kids and dogs, clean , no drunken rowdiness and quiet after 10pm. Great facilities as well.
Oct 08, 2021
Amazing! Clean, quiet and spacious sites.
Oct 08, 2021
Nice facility. Well maintained. Friendly staff.
Oct 08, 2021
Beautiful area....enjoyed our stay.
Oct 07, 2021
Feb 10, 2022
We love this place. I've spent time at many Koa over the years and they are all clean, fun for the kids and so close to Monterey pier and Santa cruz boardwalk. Over the years I've stayed here 5 or 6 times. The only drawback is the price it is very spendy. We pay half the fee at the booking and we save for the rest. Never had any problems with the camp sites or the management I have given it 4 stars, not 5 stars because of the price of the lodging. My favorite Koa is Manchester Beach.
- Cindy Russell on Google
Feb 10, 2022
Buen servicio, personal amable.
- Narraciones de un BURRO by Walter Saravia on Google
Feb 10, 2022
Beautiful campground...we'll be booking soon!
- Terene Roberts on Google